HP J8K44PA User Manual page 10

Appendix B Troubleshooting .............................................................................................................................. 93
Troubleshooting resources ................................................................................................................. 93
Resolving issues ................................................................................................................................ 93
Appendix C Electrostatic discharge ................................................................................................................... 97
Index ................................................................................................................................................................... 98
x
The computer is unable to start up .................................................................................... 93
The computer screen is blank ............................................................................................ 93
Software is functioning abnormally .................................................................................... 94
The computer is on but not responding ............................................................................. 94
The computer is unusually warm ....................................................................................... 94
An external device is not working ...................................................................................... 94
The wireless network connection is not working ................................................................ 95
A disc does not play ........................................................................................................... 95
A movie is not visible on an external display ..................................................................... 95
The process of burning a disc does not begin, or it stops before completion .................... 96