Dell E310dw User Manual page 110

The wireless access point/router cannot be detected.
1. Check the following four points:
• Make sure that the wireless access point/router is powered on.
• Move your machine to an obstruction-free area, or closer to the wireless access point/router.
• Temporarily place your machine within about 3.3 feet (one meter) from the wireless access point when you are
TS-02 configuring the wireless settings.
• If your wireless access point/router is using MAC address filtering, confirm the MAC address of the Dell
machine is allowed in the filter.
2. If you manually entered the SSID and security information (SSID/authentication method/encryption method/
Network Key), the information may be incorrect.
Confirm the SSID and security information and enter the correct information as necessary.
The Authentication/Encryption methods used by the selected wireless access point/router are not supported by
your machine.
For infrastructure mode, change the authentication and encryption methods of the wireless access point/router.
Your machine supports the following authentication methods:
• WPA-Personal
TKIP or AES
• WPA2-Personal
AES
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• Open
WEP or None (without encryption)
• Shared key
WEP
If your problem is not solved, the SSID or network settings you entered may be incorrect. Confirm the wireless
network settings.
For Ad-Hoc Mode, change the authentication and encryption methods of your computer for the wireless setting.
Your machine supports Open authentication method only, with optional WEP encryption.
The security information (SSID/Network Key) is incorrect.
TS-05 Confirm the SSID and Network Key. If your router uses WEP encryption, enter the key used as the first WEP key.
Your Dell machine supports the use of the first WEP key only.
The wireless security information (Authentication method/Encryption method/Network Key) is incorrect.
Confirm the wireless security information (Authentication method/Encryption method/Network Key) listed in
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TS-04. If your router uses WEP encryption, enter the key used as the first WEP key. Your Dell machine supports
the use of the first WEP key only.
The machine cannot detect a wireless access point/router that has WPS or AOSS™ enabled.
If you would like to configure your wireless settings using WPS or AOSS™ , you must operate both your machine
and the wireless access point/router. Confirm your wireless access point/router supports WPS or AOSS™ and try
TS-07 starting again.
If you do not know how to operate your wireless access point/router using WPS or AOSS™ see the documentation
provided with your wireless access point/router, ask the manufacturer of your wireless access point/router or ask
your network administrator.
Two or more wireless access points that have WPS or AOSS™ enabled are detected.
• Confirm that only one wireless access point/router within range has the WPS or AOSS™ method active and
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try again.
• Try starting again after a few minutes in order to avoid interference from other access points.
110 Network