Canon PIXMA iP100 Series Quick Start Manual
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Canon PIXMA iP100 Series Quick Start Manual

Canon pixma ip100: quick start
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  • Page 1: Quick Start Guide

    Photo Printer series Quick Start Guide...

  • Page 2: Getting Help From Canon

    CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product’s warranty period.
  • Page 3 Photo Printer Quick Start Guide...
  • Page 4 Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA iP100 series Photo Printer. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but...

  • Page 5: Table Of Contents

    Cannot Install the Printer Driver...58 Cannot Connect to Computer Properly...60 Print Results Not Satisfactory ...61 Printer Does Not Start...64 Printer Moves But Ink Is Not Ejected ...65 Paper Does Not Feed Properly...65 Paper Jams...66 Alarm Lamp Flashes Orange...67 Power Lamp Flashes Green and Alarm Lamp Flashes Orange Alternately ...69...

  • Page 6: Introduction

    Introduction This Quick Start Guide uses the following symbols to indicate important information. Always observe the instructions indicated by these symbols. Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.

  • Page 7: Safety Precautions

    Use the power cable included with the printer. Use only power supplies listed in the user instructions (Canon AC Adapter: K30287, Li-ion Battery Pack: K30274, Car Adapter: K30275). Do not use them for other products.
  • Page 8 Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
  • Page 9 Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer. If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for service. Print Heads and ink Keep ink tanks out of the reach of children.

  • Page 10: Before Using The Printer

    Easy Setup Instructions (Setup Sheet) Quick Start Guide Print Head Ink tanks (PGI-35 Black, CLI-36 Color) Universal AC Adapter Power cord Additional documents * A USB cable is necessary to connect the printer with your computer. Before Using the Printer...

  • Page 11: Accessories

    * Certain accessories may not be available in some countries or regions. Portable Kit LK-62 series This kit allows you to use the Canon printer in location where a power outlet is unavailable. The kit contains a battery pack (A) and a battery attachment (B). To charge the battery, load the battery pack in the battery attachment, and attach it to the printer, and then connect the AC adapter to the printer.

  • Page 12: Turning The Printer On And Off

    If preparatory operations below are not complete, follow your setup sheet to complete them. The Print Head and ink tanks are set into place. The printer is connected to your computer (or a compatible device). The printer driver is installed.

  • Page 13: Turning Off The Printer

    You can set the printer to turn off automatically. Set this setting in the Maintenance sheet of the printer ® driver in Windows , and in the Canon IJ Printer ® Utility on a Macintosh . For setting details, refer to the PC Printing Guide on-screen manual.

  • Page 14: Loading Printing Paper

    Loading Printing Paper This section describes how to load printing paper in the Rear Tray. Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality. Photo Quality Media Glossy Photo Paper “Everyday Use” Photo Paper Plus Semi-gloss...

  • Page 15: Paper Handling

    T-Shirt Transfers TR-301 *1 Paper with a Model Number is Canon specialty media. Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper. For information on the paper sizes available for each Canon genuine paper, visit our website.

  • Page 16: Media Types You Cannot Use

    Bluetooth communication, be sure to select Sticker Paper in Paper Size on the Canon Setup Utility. Refer to “Setting the Page Size, Media Type, and Layout When Printing from a Mobile Phone or a PDA” in “Printing through Wireless Communication” of the User’s Guide on-screen manual.

  • Page 17: Loading Paper

    Canon provides for use with its various printers, see “Using Specialty Media” on page 10. When Printing on Plain Paper You can use general copy paper or Canon’s Super White Paper. When printing on both sides, we recommend Canon’s Super White Paper Double-Sided. Paper size: –...
  • Page 18 Select the size and type of the loaded paper in Page Size (or Paper Size) and Media Type in the printer driver. For details on printer driver settings, see “Printing with Windows” on page 18 or “Printing with Macintosh” on page 19.

  • Page 19: Loading Envelopes

    * The above illustrations show a side view of the leading edge of the envelope. Important The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure that no curl or puff exceeds 0.1 inches / 3 mm.
  • Page 20 In Macintosh, select DL Envelope or #10 Envelope in Paper Size. (3) Select Landscape in Orientation. Important Be sure to set the printer driver setting properly. If you do not, the address will be printed in the wrong direction. Note For details on printer driver settings, see “Printing with Windows”...
  • Page 21 Select the size and type of the loaded paper in Page Size (or Paper Size) and Media Type in the printer driver. For details on printer driver settings, see “Printing with Windows” on page 18 or “Printing with Macintosh” on page 19.

  • Page 22: Printing From Your Computer

    This section describes the procedure for basic printing. Printing with Windows Turn on the printer and load the paper in the printer. For details on how to load the paper, see “Loading Printing Paper” on page 10. If you use the battery, make sure that it is charged.

  • Page 23: Printing With Macintosh

    Printing with Macintosh Turn on the printer and load the paper in the printer. For details on how to load the paper, see “Loading Printing Paper” on page 10. If you use the battery, make sure that it is charged.

  • Page 24: Printing Photographs Directly From A Compliant Device

    Caution Do not connect any equipment other than PictBridge compliant devices or the optional Bluetooth Unit BU- 30 to the Direct Print Port of the printer. If you do so, electric shock, fire, or damage to the printer could result.
  • Page 25 (3) Set up the PictBridge compliant device for direct printing. will appear on the LCD of the device when the printer is correctly connected. Specify the print settings such as paper type and layout. See “About PictBridge Print Settings” on page 22.

  • Page 26: About Pictbridge Print Settings

    PictBridge compliant device. Note In the following description, names of setting items are given according to those used in Canon- brand PictBridge compliant devices. Setting item names may be different depending on the brand or model of your device.
  • Page 27 You can select the optimization method to obtain high print quality. When you select On, the shooting information is used to print the optimized image. If you are using a Canon-brand PictBridge compliant device, the following additional options may be available, depending on the model.

  • Page 28: Routine Maintenance

    If performing to Step 3 does not solve the problem, turn off the printer and perform another Print Head Deep Cleaning after 24 hours. If this does not solve the problem, the Print Head may be damaged. Contact your Canon Service representative.

  • Page 29: Printing The Nozzle Check Pattern

    The nozzle check pattern printing can also be performed without a computer, using the RESUME/ CANCEL button. 1. Make sure that the printer is on and then load a sheet of A4 or Letter-sized plain paper in the Rear Tray.
  • Page 30 Make sure that the printer is on and then load a sheet of A4 or Letter-sized plain paper in the Rear Tray. Set the Paper Thickness Lever to the right. For details on the Paper Thickness Lever, refer to “Front View” in “Main Components” of the User’s Guide on-screen manual.

  • Page 31: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern output by the printer, and clean the Print Head if necessary. Note The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the ink tank if the remaining amount of ink is insufficient.

  • Page 32: Print Head Cleaning

    Cleaning the Print Head Without a Computer The Print Head cleaning can also be performed without a computer, using the RESUME/CANCEL button. 1. Make sure that the printer is on. 2. Hold down the RESUME/CANCEL button until the Power lamp flashes green once, and then release it immediately.
  • Page 33 If you click Cleaning on the Pattern Check dialog box that is displayed after printing the nozzle check pattern, go to step 3-(3). Make sure that the printer is on. Open the Canon IJ Printer Utility dialog box. Start Print Head Cleaning. (1) Make sure that Cleaning is selected in the pop-up menu.
  • Page 34 (6) Confirm the displayed message and click Print Check Pattern. The nozzle check pattern is printed. Do not perform any other operations until the nozzle check pattern finishes printing. Note The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the ink tank if the remaining amount of ink is insufficient.

  • Page 35: Print Head Deep Cleaning

    (3) If the print head nozzles are still not clean, turn off the printer and perform another Print Head Deep Cleaning after 24 hours. (4) If this does not solve the problem, the Print Head may be damaged. Contact your Canon Service representative.
  • Page 36 (3) If the print head nozzles are still not clean, turn off the printer and perform another Print Head Deep Cleaning after 24 hours. (4) If this does not solve the problem, the Print Head may be damaged. Contact your Canon Service representative.

  • Page 37: Aligning The Print Head

    If the printer driver is not installed in the computer, align the Print Head in this way. 1. Make sure that the printer is turned on, and then load a sheet of the supplied paper (Paper For Print Head Alignment) or A4/Letter-sized Canon Matte Photo Paper MP- 101 with the printing side (whiter side) facing up in the Rear Tray.
  • Page 38 “Manual Print Head Alignment” on page 36 and align the Print Head manually. Make sure that the printer is turned on, and then load a sheet of the supplied paper (Paper For Print Head Alignment) or A4/Letter-sized Canon Matte Photo Paper MP-101 with the printing side (whiter side) facing up in the Rear Tray.
  • Page 39 (1) Select Test Print in the pop-up menu. (2) Click Print Head Alignment. (3) Confirm the displayed message and click Align Print Head. The print head alignment pattern is printed. Printing takes about 4 minutes to complete. Important Do not open the Print Head Cover while printing. Note Clicking Print Alignment Value prints the current settings and finishes Print Head Alignment.

  • Page 40: Manual Print Head Alignment

    For details on performing Automatic Print Head Alignment, see “Automatic Print Head Alignment” on page 33. Make sure that the printer is on and then load two sheets of A4 or Letter-sized plain paper in the Rear Tray. Set the Paper Thickness Lever to the right. For details on the Paper Thickness Lever, refer to “Front View”...
  • Page 41 Look at the first printout and adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column A that has the least noticeable streaks. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.
  • Page 42 Look at the second printout and adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column O that has the least noticeable horizontal streaks. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks.
  • Page 43 OK. (3) Confirm the displayed message and click OK. Make sure that the printer is on and then load two sheets of A4 or Letter-sized plain paper in the Rear Tray. Set the Paper Thickness Lever to the right. For details on the Paper Thickness Lever, refer to “Front View”...
  • Page 44 (7) Confirm the displayed message and click Align Print Head. The print head alignment pattern is printed. Important Do not open the Print Head Cover while printing. Note Clicking Print Alignment Value prints the current settings and finishes Print Head Alignment. Look at the first printout and adjust the print head position.
  • Page 45 Look at the second printout and adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column O that has the least noticeable horizontal streaks. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks.
  • Page 46 Look at the third printout and adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column W that has the least noticeable streaks. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable white streaks.

  • Page 47: Replacing An Ink Tank

    See “Replacing Ink Tanks” on page 45. If the lamps are still off after reinserting the ink tanks, there has been an error and the printer cannot print. Confirm the number of times the Alarm lamp is flashing, take the appropriate action to resolve the error.
  • Page 48 With the Computer Screen You can confirm the status of each ink tank on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). (A) Confirm whether any symbols are displayed here. Ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available.

  • Page 49: Replacing Ink Tanks

    Important Handling Ink To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks. Refilling ink is not recommended. Once you remove an ink tank, replace it immediately. Do not leave the printer with ink tanks removed.
  • Page 50 Discard the cap once it is removed. Important Do not touch the electrical contacts (B) on the ink tank. Doing so can cause the printer to malfunction or become unable to print. Shaking ink tanks may cause ink to spill out and stain clothing or the surrounding area.
  • Page 51 Install both ink tanks to print. The printer cannot be used unless both ink tanks are installed. If the front (innermost) part of the ink tank (A) is sticking up, push down on the Canon logo on the ink tank as illustrated below. Do not remove the ink tank forcibly.
  • Page 52 Close the Print Head Cover. Note If the Alarm lamp still flashes orange after the Print Head Cover is closed, see “Alarm Lamp Flashes Orange” on page 67. When you start printing after replacing the ink tank, Print Head Cleaning is performed automatically.

  • Page 53: Keeping The Best Printing Results

    When You Are Not Using the Printer for a Long Time When you are not using the printer for a long time, print in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print Head.

  • Page 54: Cleaning Your Printer

    Do not use tissue paper, paper towels, or similar materials for cleaning so as not to scratch the surface. Paper tissue powders or fine threads may remain inside the printer and cause problems such as Print Head blockage and poor printing results. Make sure to use a soft cloth.
  • Page 55 “Front View” in “Main Components” of the User’s Guide on-screen manual. Confirm the displayed message and click OK. The paper that is loaded in the printer will feed through the printer and be ejected. Do not perform any other operation while the Paper Feed Roller is being cleaned.
  • Page 56 “Front View” in “Main Components” of the User’s Guide on-screen manual. Confirm the displayed message, and then click OK. The paper that is loaded in the printer will feed through the printer and be ejected. Do not perform any other operation while the Paper Feed Roller is being cleaned.

  • Page 57: Cleaning The Inside Of The Printer

    CANCEL button. 1. Prepare two sheets of A4 or Letter-sized plain paper. 2. Make sure that the printer is on, and then load only one sheet of paper in the Rear Tray. 3. Fold the other paper in half widthwise, and then unfold it.
  • Page 58 Prepare two sheets of A4 or Letter-sized plain paper. Make sure that the printer is on, and then load only one sheet of paper in the Rear Tray. Fold the other paper in half widthwise, and then unfold it. Load the paper folded in step 3 on the paper loaded in step 2.
  • Page 59 Prepare two sheets of A4 or Letter-sized plain paper. Make sure that the printer is on, and then load only one sheet of paper in the Rear Tray. Fold the other paper in half widthwise, and then unfold it. Load the paper folded in step 3 on the paper loaded in step 2.

  • Page 60: Cleaning The Protrusions Inside The Printer

    Cleaning the Protrusions Inside the Printer If protrusions inside the printer are stained, wipe off any ink from the protrusions using a cotton swab or the like. Caution Be sure to turn off the power and disconnect the power plug before cleaning the printer.

  • Page 61: Troubleshooting

    If an Error Occurs When the Printer Is Connected to a Computer When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message.

  • Page 62: Cannot Install The Printer Driver

    Unable to proceed beyond the Printer Connection screen. Troubleshooting Action If you were unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the printer driver. When connecting with a USB cable (1)Click Cancel on the Printer Connection screen.
  • Page 63 Canon Service representative. Follow the procedure described in your setup sheet for proper installation. If the drivers were not installed correctly, uninstall the printer driver, restart your computer, and then reinstall the drivers. Refer to the PC Printing Guide on- screen manual.

  • Page 64: Cannot Connect To Computer Properly

    Action If your system environment is not fully compatible with USB 2.0 Hi-Speed, the printer will operate at a lower speed provided under USB 1.1. In this case, the printer operates properly but printing speed may slow down due to communication speed.

  • Page 65: Print Results Not Satisfactory

    20. Confirm by using the Canon Setup Utility. Refer to “Printing trough Wireless Communication” and “Using the Canon Setup Utility” of the User’s Guide on-screen manual. Confirm by using the printer driver. Refer to the PC Printing Guide on-screen manual.

  • Page 66: Printed Paper Curls Or Has Ink Blots

    Action When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. See “Using Specialty Media” on page 10. Action Clean the Paper Feed Roller.
  • Page 67 * Reset the Paper Thickness Lever to the right when you finish printing. If the lever is not set back to the right, the inside of the printer is more likely to get dirty due to the wider clearance between the print head and the loaded paper.

  • Page 68: Printer Does Not Start

    Alignment” on page 36 and perform Manual Print Head Alignment. Action Open the Print Head Cover of the printer to confirm how the ink lamps light or flash, and then take the appropriate action depending on the error condition. For details, see “Getting the Ink Status Information”...

  • Page 69: Printer Moves But Ink Is Not Ejected

    Action Open the Print Head Cover of the printer to confirm how the ink lamps light or flash, and then take the appropriate action depending on the error condition. For details, see “Getting the Ink Status Information” on page 43.

  • Page 70: Paper Jams

    Paper Jams Important If you need to turn off the printer to remove jammed paper during printing, refer to “Printing from Your Computer” in the User’s Guide on-screen manual to cancel print jobs before turning off the printer. Cause Paper jammed in the Paper Output Slot or the Rear Tray.

  • Page 71: Alarm Lamp Flashes Orange

    However, because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced, you are recommended to contact your Canon service representative as early as possible (You will need to replace a particular part of the printer).
  • Page 72 Press the RESUME/CANCEL button on the printer to dismiss the error, then load a sheet of the supplied paper (Paper For Print Head Alignment) or A4/ Letter-sized Canon Matte Photo Paper MP-101 with the printing side (whiter side) facing UP in the Rear Tray.

  • Page 73: Power Lamp Flashes Green And Alarm Lamp Flashes Orange Alternately

    Canon service representative. If the ink tank is not set properly, do not remove it forcibly. Press the Canon logo on the ink tank and set the ink tank properly. After that, perform the steps 1 and 2 once again.

  • Page 74: Message Appears On The Computer Screen

    Holder moves to the right, contact your Canon service representative. If the ink tank is not set properly, do not remove it forcibly. Press the Canon logo on the ink tank and set the ink tank properly. After that, perform the steps (1) and (2) once again.
  • Page 75 (3)Right-click the Canon XXX icon, then select Properties. (4)Click the Ports tab to confirm the port settings. Make sure that a port named USBnnn (where “n” is a number) with Canon XXX appearing in the Printer column is selected for Print to the following port(s).
  • Page 76 (1)Select Print & Fax Preferences from Printer. In Mac OS X v.10.3.9, select Edit Printer List from Printer. (2)Check that your printer’s name is displayed in the list of printers and that the check box is selected. (3)If your printer’s name is not displayed, click Add(+) to add the printer.
  • Page 77 Action See “Seventeen Flashes: Ink has run out.” on page 69 in “Alarm Lamp Flashes Orange” on page 67. Action See “Eighteen Flashes: Printer detected ink out condition.” on page 69 in “Alarm Lamp Flashes Orange” on page 67. Troubleshooting...

  • Page 78: Error Message Appears On A Pictbridge Compliant Device

    For errors on non- Canon PictBridge compliant devices, check the status of the Alarm lamp and take the appropriate action to clear the error. For details, see “Alarm Lamp Flashes Orange” on page 67.

  • Page 79: Cannot Print Properly Through Infrared Communication

    If the battery is attached, remove it once. After leaving it for five minutes or more, plug the power cord of the printer back in, turn on the printer, and then reconnect the PictBridge compliant device to the printer.

  • Page 80: Appendix

    Caution When carrying the printer, be careful not to shock the printer, to subject it to strong vibrations, to place it in the heat, or to put a heavy thing on it. This causes the printer to break or the ink to leak.

  • Page 81: How To Use The Documentation Provided

    Printed Documentation Setup Sheet Be sure to read this sheet first. This sheet includes instructions for setting up your printer and getting it ready for use. Quick Start Guide (This guide) Read this guide when starting to use the printer.

  • Page 82: Reading The On-Screen Manuals

    You can view the on-screen manuals in the following way: To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen Manual (where “XXX” is your printer’s name).

  • Page 83: My Printer (Windows Only)

    This menu screen helps you to easily launch bundled applications or on-screen manuals. Also, you can easily access useful web sites to get tips on how to use your printer. Experience how easy it is to launch menu items by using the menu screen that appears automatically when your computer starts up.

  • Page 84: Specifications

    This print setting is only available with certain Canon PictBridge compliant devices. Default (Exif Print), On, Off, VIVID*, NR (Noise Reduction)*, Face*, Red eye* * If using a Canon PictBridge compliant device, you can select it. ), 20-up* , 35-up*...
  • Page 85 CD-ROM Drive Required Other restrictions SVGA 800 x 600 To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer. Additional System Requirements for On-Screen Manuals Browser: Windows HTML Help Viewer Note: Microsoft Internet Explorer 5.0 or later must be installed.

  • Page 86: Users In The U.s.a

    1-516-328-5600 Canon U.S.A., INC. LIMITED WARRANTY --- (U.S.A. Only) The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.
  • Page 87 Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed.
  • Page 88 Product (with instructions and a prepaid waybill), follow the enclosed instructions on how to ship your product to the Canon USA repair facility. Your Product must be returned in the shipping carton in which the replacement Product was packed and include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF SALE), and a complete explanation of the problem.

  • Page 89: For California, Usa Only

    Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 © 2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may also be a registered trademark in other countries. For California, USA only This product contains an internal battery for backup purposes.

  • Page 90: Index

    Index Appendix 76 Before Using the Printer 6 Canon U.S.A., Inc. Limited Warranty - USA Only 82 Cleaning exterior 50 inside 53 protrusions inside the printer 56 roller 50 Ink Lamp ink level indication on the computer 44 ink level indication on the printer 43...

  • Page 91: Ordering Information

    © 2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or trademarks in other countries. All other product and brand names are trademarks of their respective owners.
  • Page 92 The following ink tanks are compatible with this product. For information on product specifications, please visit our website at www.usa.canon.com QT5-1438-V01 XXXXXXXX © CANON INC. 2008 PRINTED IN THAILAND...

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