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Canon iP110B Online Manual

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Table of Contents

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Download this manual
iP110 series
Online Manual
Read Me First
Useful Functions Available on the Machine
Overview of the Printer
Printing
Troubleshooting
English

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Summary of Contents for Canon iP110B

  • Page 1 iP110 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Printer Printing Troubleshooting English...

  • Page 2: Table Of Contents

    Troubleshooting Canon Inkjet Cloud Printing Center........
  • Page 3 Changing Printer Setting to Use Wireless LAN via Wireless LAN Router... . . 84 Overview of the Printer..........85 Safety Guide.
  • Page 4 Printing the Nozzle Check Pattern..........136 Examining the Nozzle Check Pattern.
  • Page 5 Canon IJ Network Tool Menus........
  • Page 6 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List..... . . 296...
  • Page 7 Before Installing the Printer Driver..........297 Installing the Printer Driver.
  • Page 8 Colors Are Uneven or Streaked........... 344 Ink Is Not Ejected.
  • Page 9 1700..............386 1701.
  • Page 10 6946..............420 6A00.

  • Page 11: Read Me First

    In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.

  • Page 12: Symbols Used In This Document

    Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.

  • Page 13: Trademarks And Licenses

    • Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
  • Page 14 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
  • Page 15 their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
  • Page 16 goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.

  • Page 17: Search Tips

    Enter keywords in the search window and click (Search). You can search for target pages in this guide. Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. •...
  • Page 18 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...

  • Page 19: Notes On Operation Explanations

    Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when OS X Mavericks v10.9 is used.

  • Page 20: Useful Functions Available On The Machine

    Useful Functions Available on the Machine Connect Wirelessly with Ease in "Access Point Mode" Print Photos Easily Using My Image Garden Connection Methods Available on the Printer Notice for Web Service Printing Use PIXMA Cloud Link Printing with Google Cloud Print Printing from AirPrint Compliant Device Android Print Checking Printer Information...

  • Page 21: Connect Wirelessly With Ease In "Access Point Mode

    Connect Wirelessly with Ease in "Access Point Mode" The printer supports "access point mode" in which you can connect to the printer wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router. Switch to "access point mode"...

  • Page 22: Print Photos Easily Using My Image Garden

    Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
  • Page 23 Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details.

  • Page 24: Connection Methods Available On The Printer

    Connection Methods Available on the Printer The following connection methods are available on the printer. Wireless Connection With an access point Without an access point USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using an access point, and the other method is to connect without using an access point.
  • Page 25 Connection without Using an Access Point • Connect the printer and a device without using an access point. Connect a device and the printer directly using the printer's access point mode function. • When establishing a connection in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used.

  • Page 26: Connection Without Using An Access Point (Windows Xp)

    Connection without Using an Access Point (Windows XP) Restrictions (Appears in a new window) 1. Hold down the Wi-Fi button (A) on the printer until the POWER lamp (B) flashes 3 times, then release the Wi-Fi button after the third flash. The printer's access point mode will be enabled.
  • Page 27 5. Enter the network key, then click Connect. 6. When connection is complete, click Back until the screen below appears. Proceed with the setup.

  • Page 28: Restrictions

    Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
  • Page 29 • When connecting a device and the printer in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used. • In access point mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear.

  • Page 30: Notice For Web Service Printing

    Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
  • Page 31 Copyrights and Rights of Publicity When printing from the photo sharing site: • Observe the conditions of use of the photo sharing site when you use photos on the site. • It is unlawful to reproduce or edit the copyrighted work of another person without permission from the copyright holder, except for personal use, use within the home, or other use within the limited scope as defined by the copyright.

  • Page 32: Use Pixma Cloud Link

    Use PIXMA Cloud Link By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions from your printer or from the web browser on your smartphone, tablet, or computer.

  • Page 33: Using Pixma Cloud Link From Your Smartphone, Tablet, Or Computer

    Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Troubleshooting Canon Inkjet Cloud Printing Center...

  • Page 34: Before Using Canon Inkjet Cloud Printing Center

    Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.

  • Page 35: Requirements For Canon Inkjet Cloud Printing Center Operation

    Mac OS X v10.6-OS X Mavericks v10.9 Safari 5.1, 6, 7 * When you use Internet Explorer 8, the web pages may not display correctly. Canon recommends that you upgrade to Internet Explorer 9 or later, or use another browser.
  • Page 36 • In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.

  • Page 37: Preparations Before Using Canon Inkjet Cloud Printing Center

    Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. 1. Check that the printer is connected to the Internet Important •...
  • Page 38 There will be no error display even if you could not receive the e-mail because of the spam filter setting or if you entered an incorrect e-mail address. 7. When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is sent to the e-mail address that you entered, select the URL 8.
  • Page 39 9. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
  • Page 40 Important • There are character restrictions for the Password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 10. Enter the User name Enter the name that identifies the user. Important •...
  • Page 41 11. Specify the Time zone setting, and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected. Select whether or not to apply the daylight saving time.
  • Page 42 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...

  • Page 43: Canon Inkjet Cloud Printing Center Window

    Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
  • Page 44 This displays the descriptions of this service. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. With this service, the functions available to Standard user of the printer are different from those available to the printer Administrator.
  • Page 45 For general users, the Select printer screen appears. Mng. printer screen (Select printer screen) From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers,...
  • Page 46 When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. Note • Up to 16 printers are guaranteed to operate for each e-mail address.
  • Page 47 Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, users, and change the Administrator and Standard user settings. • User deletion Select the check box of the user to be deleted, and select Delete.
  • Page 48 • Sort This displays the screen to sort registered apps. You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order. • Latest notices* This displays the latest notices. The symbol indicates that there is a new unread notice.
  • Page 49 • Help/legal notices* The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out* This opens the Log out screen of the Canon Inkjet Cloud Printing Center. (4) Display area The display changes based on the menu you select.
  • Page 50 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
  • Page 51 • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important •...
  • Page 52 When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears. From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers,...
  • Page 53 When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. Note • Up to 16 printers are guaranteed to operate for each e-mail address.
  • Page 54 From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, users, and change the Administrator and Standard user settings. • User deletion Select the check box of the user to be deleted, and select Delete.
  • Page 55 The Registered screen lists registered apps. You can check the information of these apps or deregister them. On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
  • Page 56 : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual.
  • Page 57 (8) Display area The display changes based on the menu you select.

  • Page 58: Using Canon Inkjet Cloud Printing Center

    Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
  • Page 59 • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3.
  • Page 60 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
  • Page 61 6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.

  • Page 62: Adding A Printer

    Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. Check that the printer is connected to the Internet Important • To use this function, you must connect this printer to the Internet.

  • Page 63: Troubleshooting Canon Inkjet Cloud Printing Center

    If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
  • Page 64 Internet connection, and then re-submit the print job. Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services. Remote UI startup ->...

  • Page 65: Printing With Google Cloud Print

    Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...

  • Page 66: Preparations For Printing With Google Cloud Print

    Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print.
  • Page 67 • After you update the firmware, you must re-register the printer even if it was already registered. • When you register a printer, the printer must be connected to the LAN and the LAN environment must be connected to the Internet. Note that the customer is responsible for all Internet connection fees.
  • Page 68 Deleting the Printer from Google Cloud Print To change the printer owner or to re-register the printer, first delete the printer from Google Cloud Print. If the firmware version is Ver. 2.010 or later, the printer can be deleted from Google Chrome on your computer.

  • Page 69: Printing From Computer Or Smartphone With Google Cloud Print

    Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically if the printer is turned on. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance.
  • Page 70 • If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is printed with border even when you select the borderless print setting. • The print results may differ from the print image depending on the print data. •...

  • Page 71: Printing From Airprint Compliant Device

    Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
  • Page 72 3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note •...
  • Page 73 5. When printing a file type that has multiple pages, such as a PDF file, click Range and then click All Pages or select the range of pages to be printed. 6. For 1 Copy, click + or - to set the number of required copies. 7.
  • Page 74 Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the printer: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the printer to cancel the print job.
  • Page 75 Note • After you turn on the printer, it may take few minutes before the printer can communicate through a wireless LAN connection. Confirm that the printer is connected to the wireless LAN, and then try printing. • If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the printer, and enable Bonjour.

  • Page 76: Android Print

    Android Print Use the Canon printing plugin Canon Print Service is a printing plug-in for Android 4.4 available for free on Google Play. Installing and activating the plug-in enables your Android smartphone or tablet to print wirelessly to a Canon printer.

  • Page 77: Checking Printer Information

    You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and PIXMA Printing Solutions. You can also use the convenient web services presented by Canon.
  • Page 78 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.

  • Page 79: Print Easily From A Smartphone Or Tablet With Pixma Printing Solutions

    Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Use PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. PIXMA Printing Solutions can be downloaded from App Store and Google Play.

  • Page 80: Printing With Windows Rt

    When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)

  • Page 81: Changing Connection Method Between Machine And Smartphone/Computer

    Changing Connection Method between Machine and Smartphone/ Computer Connecting Computer or Smartphone to Printer Directly via Wireless LAN (Access Point Mode) Changing Printer Setting to Use Wireless LAN via Wireless LAN Router Connecting with USB Connect the printer and a computer with a USB cable. Prepare a USB cable.

  • Page 82: Connecting Computer Or Smartphone To Printer Directly Via Wireless Lan (Access Point Mode)

    Connecting Computer or Smartphone to Printer Directly via Wireless LAN (Access Point Mode) The printer has a function to connect a computer or smartphone to the printer directly via wireless LAN, allowing you to perform printing operation. Follow the procedure below to use this function. Change printer setting.
  • Page 83 Important • Before connecting a computer to the printer and start printing with the method below, complete setup for wireless LAN (via a wireless router) from our website (canon.com/ijsetup). 1. Turn on wireless communication on your computer or smartphone. For Android or iOS, enable "Wi-Fi" on your device's "Setting" menu. For more on the procedure, refer to device's instruction manual.

  • Page 84: Changing Printer Setting To Use Wireless Lan Via Wireless Lan Router

    Changing Printer Setting to Use Wireless LAN via Wireless LAN Router Follow the procedure below to change the printer setting to use wireless LAN via a wireless LAN router. Make sure printer is turned on. 2. Press and hold Wi-Fi button and release it when POWER lamp flashes 4 times. 3.

  • Page 85: Overview Of The Printer

    Overview of the Printer Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Printer Loading Paper Loading Paper Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status from Your Computer Checking the Ink Status Maintenance When Printing Becomes Faint or Colors Are Incorrect...

  • Page 86: Safety Guide

    Safety Guide Safety Precautions Regulatory and Safety Information...

  • Page 87: Safety Precautions

    Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
  • Page 88 Universal AC Adapter • When you pack the universal AC adapter for travel or storage, never wrap the cord around the body of the AC adapter to prevent the cord from splitting or separating from the body of the AC adapter and causing a short circuit.

  • Page 89: Regulatory And Safety Information

    20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
  • Page 90 For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/weee, or www.canon-europe.com/battery.
  • Page 91 For more information regarding return and recycling of WEEE products, please visit http://www.canon.co.in/environment/. Also, this product complies with the "India E-waste Rule 2011" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 % by weight and 0.01 % by weight for Cadmium, except for the exemptions set in Schedule...
  • Page 92 Canon does not recommend extending the Activation Times from the optimum ones set as default. ® Energy Star ® The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact.

  • Page 93: Main Components And Basic Operations

    Main Components and Basic Operations Main Components About the Power Supply of the Printer...

  • Page 94: Main Components

    Main Components Front View Rear View Side View Inside View...

  • Page 95: Front View

    Front View (1) print head cover Open to replace an ink tank or remove jammed paper inside the printer. (2) paper guide Align with the left side of the paper stack. (3) paper support Pull out fully to support paper loaded on the rear tray. (4) rear tray cover Open to load paper in the rear tray.
  • Page 96 * All lamps are shown lit in the above figure for explanatory purposes. (8) ON button Turns the power on or off. Turning the Printer On and Off (9) POWER lamp Lights after flashing when the power is turned on. Note •...

  • Page 97: Rear View

    Rear View (1) battery connector Connects the battery. For how to connect and use the battery, refer to the battery's instruction manual. (2) battery connector cover Covers the battery connector. When the battery is unplugged from the connector, use this cover to protect the battery connector.

  • Page 98: Side View

    Side View (1) AC adapter connector Plug in the supplied universal AC adapter plug here. (2) USB port Plug in the USB cable to connect the printer with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while printing.

  • Page 99: Inside View

    Inside View (1) ink lamps Lights or flashes to indicate the ink tank status. Checking the Ink Status with the Ink Lamps (2) print head holder Install the print head here. (3) print head lock lever Locks the print head into place. Important •...
  • Page 100 Note • For details on replacing an ink tank, see Replacing an Ink Tank.

  • Page 101: About The Power Supply Of The Printer

    About the Power Supply of the Printer Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...

  • Page 102: Confirming That The Power Is On

    Confirming that the Power Is On The POWER lamp is lit when the printer is turned on. Note • It may take a while for the printer to start printing immediately after you turn on the printer.

  • Page 103: Turning The Printer On And Off

    Turning the Printer On and Off Turning on the printer 1. Open the rear tray cover. The paper output slot cover opens automatically. 2. Press the ON button to turn on the printer. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note •...
  • Page 104 Important • When you unplug the power cord after turning off the printer, be sure to confirm that the POWER lamp is off. • If you stand the printer up or carry the printer before the POWER lamp goes off, this may cause the ink to leak or the printer to break.

  • Page 105: Notice For The Power Plug/Power Cord

    Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...

  • Page 106: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord before the POWER lamp is turned off may cause drying or clogging of the print head and print quality may be reduced.

  • Page 107: Loading Paper

    Loading Paper Loading Paper...

  • Page 108: Loading Paper

    Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area...

  • Page 109: Loading Plain Paper / Photo Paper

    • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
  • Page 110 4. Slide the paper guide (C) to the left, and load the paper against the far right (D) of the rear tray WITH THE PRINT SIDE FACING YOU. 5. Slide the paper guide (C) to align it with the paper stack. Do not slide the paper guide too hard against the paper.
  • Page 111 Note • If paper has print side (front or back), such as photo paper, load it with the whiter side (or glossy side) facing you. • Keep the paper stack height below the tab (G) of the paper guide. 6. Set the paper thickness lever (H) to the right. Note •...

  • Page 112: Loading Envelopes

    Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from a digital camera is not supported. •...
  • Page 113 4. Slide the paper guide (C) to the left, and load the envelopes against the far right (D) of the rear tray WITH THE PRINT SIDE FACING YOU. The folded flap of the envelope will be faced up on the left side. Up to 10 envelopes can be loaded at once.
  • Page 114 Note • Keep the envelope stack height below the tab (G) of the paper guide. 6. Set the paper thickness lever (H) to the left. Note • Reset the paper thickness lever to the right when you finish printing. Note •...

  • Page 115: Media Types You Can Use

    Media Types You Can Use Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos.
  • Page 116 • 17 to 28 lb (64 to 105 g /m ) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the printer. Notes on Storing Paper •...

  • Page 117: Paper Load Limit

    Envelopes 10 envelopes Left 5 envelopes Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output slot cover before continuously printing to avoid blurs and discoloration. Paper for printing photos: Paper Thickness Media Name <Model No.>...

  • Page 118: Media Types You Cannot Use

    • Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...

  • Page 119: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...

  • Page 120: Printing Area

    Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.

  • Page 121: Other Sizes Than Letter, Legal, Envelopes

    Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...

  • Page 122: Letter, Legal

    Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.81 inches (46.0 mm) B: 1.38 inches (35.0 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm)

  • Page 123: Envelopes

    Envelopes Size Recommended Printing Area (width x height) Envelope DL 4.06 x 7.50 inches (103.2 x 190.5 mm) Envelope Com 10 3.85 x 8.34 inches (98.0 x 211.8 mm) Recommended printing area A: 0.12 inch (3.0 mm) B: 1.04 inches (26.5 mm) C: 0.13 inch (3.4 mm) D: 0.13 inch (3.4 mm)

  • Page 124: Replacing An Ink Tank

    Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status...

  • Page 125: Replacing An Ink Tank

    Replacing an Ink Tank When remaining ink cautions or errors occur, the Alarm lamp will flash to inform you of the error. Count the number of flashes and take appropriate action. If an Error Occurs Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.
  • Page 126 Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important • Do not place any object on the print head cover. It will fall into the rear tray when the print head cover is opened and cause the printer to malfunction.
  • Page 127 Note • Do not touch the print head lock lever (B). If you pull up the print head lock lever, lock it again. Inside View • Do not remove both ink tanks at the same time. Be sure to replace ink tanks one by one when replacing both ink tanks.
  • Page 128 • Install both ink tanks to print. The printer cannot be used unless both ink tanks are installed. • If the front (innermost) part of the ink tank (F) is sticking up, push down on the Canon logo on the ink tank. Do not remove the ink tank forcibly.
  • Page 129 7. Close the print head cover. Note • If the Alarm lamp still flashes after the print head cover is closed, take appropriate action. If an Error Occurs • When you start printing after replacing the ink tank, the printer starts cleaning the print head automatically.

  • Page 130: Checking The Ink Status

    Checking the Ink Status Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...

  • Page 131: Checking The Ink Status With The Ink Lamps

    Checking the Ink Status with the Ink Lamps 1. Make sure that the power is turned on. 2. Open the print head cover. Replacing Procedure 3. Check the ink lamp. Close the print head cover after checking the ink lamp status. Replacing Procedure •...

  • Page 132: Maintenance

    Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer...

  • Page 133: When Printing Becomes Faint Or Colors Are Incorrect

    When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Aligning the Print Head...

  • Page 134: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.
  • Page 135 Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Align the print head.

  • Page 136: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low.

  • Page 137: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B. C: Number of sheets printed so far If there are missing lines in the pattern A: Cleaning the print head of the Black ink is required.

  • Page 138: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1.

  • Page 139: Aligning The Print Head

    • If you run out of the supplied paper (Matte Photo Paper MP-101) or the specified Canon genuine paper is not immediately available or obtainable, you can use plain paper and adjust the print head position manually from a computer.

  • Page 140: Performing Maintenance From A Computer

    Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Checking the Current Battery Level...

  • Page 141: Cleaning The Print Heads From Your Computer

    The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
  • Page 142 When the dialog opens, select the ink group for which deep cleaning is to be performed. Click to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click OK. Click OK when the confirmation message appears.

  • Page 143: Cleaning Inside The Printer

    The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Bottom Plate Cleaning icon The dialog opens. 3. Set the paper thickness lever to the right, and load paper in the printer As instructed in the dialog box, load a sheet of A4 or Letter size plain paper into the rear tray.

  • Page 144: Cleaning The Paper Feed Rollers From Your Computer

    Remove all sheets of paper from the rear tray, and set the paper thickness lever to the right. 2. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 3. Click the Roller Cleaning icon The confirmation message appears.

  • Page 145: Use Your Computer To Print A Nozzle Check Pattern

    Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears. Click to display the items that you need to check before printing the nozzle check pattern.

  • Page 146: Aligning The Print Head

    Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.

  • Page 147: Aligning The Print Head Position From Your Computer

    The procedure for performing automatic print head alignment is as follows: Print Head Alignment 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Print Head Alignment icon A message is displayed. 3. Set the paper thickness lever to the right, and load paper in the printer Load one sheet of A4 size or Letter size Matte Photo Paper (MP-101) into the rear tray.

  • Page 148: Aligning The Print Head Position Manually From Your Computer

    Check the Align heads manually check box. 3. Apply the settings Click Apply and when the confirmation message appears, click OK. 4. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 5. Click the Print Head Alignment icon A message is displayed.
  • Page 149 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 9. Confirm the displayed message and click OK The second pattern is printed. Important •...
  • Page 150 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes 11. Confirm the displayed message and click OK or Cancel Click Cancel to complete the basic print head alignment.
  • Page 151 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks. (A) Least noticeable horizontal streaks (B) Most noticeable horizontal streaks Note • After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.

  • Page 152: Checking The Current Battery Level

    The battery level indicator is displayed when the optional battery is being used. 1. Select Battery Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the battery types and their status is displayed. An icon will be displayed to warn that a battery is running low or a no battery error has occurred.

  • Page 153: Cleaning The Printer

    Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside of the Printer (Bottom Plate Cleaning)

  • Page 154: Cleaning The Exterior Of The Printer

    Cleaning the Exterior of the Printer Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. •...

  • Page 155: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, perform the paper feed roller cleaning from the computer. Cleaning will wear out the paper feed roller, so perform this only when necessary.

  • Page 156: Cleaning The Inside Of The Printer (Bottom Plate Cleaning)

    Cleaning the Inside of the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: two sheets of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 157 Important • Be sure to turn off the power and unplug the power cord before cleaning the printer.

  • Page 158: Changing The Printer Settings

    Changing the Printer Settings Changing Printer Settings from Your Computer Using the Printer with the Access Point Mode Initializing the Printer Settings Disabling the Wireless LAN Function of the Printer Setting the Ink Usage Control...

  • Page 159: Changing Printer Settings From Your Computer

    Changing Printer Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Setting the Ink Usage Control Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...

  • Page 160: Checking The Ink Status From Your Computer

    You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.

  • Page 161: Registering A Changed Printing Profile

    Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
  • Page 162 Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted • If you are using OS X Mavericks v10.9, OS X Mountain Lion v10.8, or OS X Lion v10.7 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted.

  • Page 163: Setting The Ink Usage Control

    The procedure for configuring the ink usage control function is as follows: 1. Select Ink Usage Control from the pop-up menu on the Canon IJ Printer Utility 2. If necessary, complete the following settings: Save Black Ink Controls the consumption of black ink during printing.

  • Page 164: Managing The Printer Power

    The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
  • Page 165 The setting is enabled after this. When you want to disable this function, select Disable from the list according to the same procedure. Important • If you connect this printer to a network and use it by using an AC adapter, you can set Auto Power Off but the power will not be turned off automatically.

  • Page 166: Reducing The Printer Noise

    The procedure for using the quiet mode is as follows: 1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
  • Page 167 Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the print quality settings.

  • Page 168: Changing The Printer Operation Mode

    Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change it to manual head alignment.
  • Page 169 Important • When you use a custom page size, correctly set the size of the paper loaded in the printer in the Custom Paper Sizes dialog. If an error message is displayed even though paper of the same size that was specified is loaded, uncheck the Detect the paper width when printing from computer check box.
  • Page 170 Connecting Computer or Smartphone to Printer Directly via Wireless LAN (Access Point Mode) The printer has a function to connect a computer or smartphone to the printer directly via wireless LAN, allowing you to perform printing operation. Follow the procedure below to use this function. Change printer setting.
  • Page 171 Important • Before connecting a computer to the printer and start printing with the method below, complete setup for wireless LAN (via a wireless router) from our website (canon.com/ijsetup). 1. Turn on wireless communication on your computer or smartphone. For Android or iOS, enable "Wi-Fi" on your device's "Setting" menu. For more on the procedure, refer to device's instruction manual.

  • Page 172: Initializing The Printer Settings

    Initializing the Printer Settings You can initialize the printer settings. Important • When using the printer over wireless LAN, note that initialization erases all network settings on the printer, and printing operation from a computer over network may become impossible. To use the printer over network, perform setup according to the instructions on our website.

  • Page 173: Disabling The Wireless Lan Function Of The Printer

    Disabling the Wireless LAN Function of the Printer Follow the procedure below to disable the wireless LAN. Make sure that the printer is turned on. 2. Press and hold the RESUME/CANCEL button then release the button when the POWER lamp flashes 12 times. The Wi-Fi lamp goes off.

  • Page 174: Setting The Ink Usage Control

    Quality • This function is not available when Borderless Printing is selected. Make sure that the printer is turned on. Open the Canon IJ Printer Utility. 3. Select Ink Usage Control in the pop-up menu. 4. Select Save Black Ink.
  • Page 175 • This function is not available when Borderless Printing is selected. Make sure that the printer is turned on. Open the Canon IJ Printer Utility. 3. Select Ink Usage Control in the pop-up menu. 4. Select Use Composite Black (Immediate Measure).

  • Page 176: Information About Network Connection

    Information about Network Connection Useful Information about Network Connection...

  • Page 177: Useful Information About Network Connection

    Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Printer to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...

  • Page 178: Default Values Set At Factory (Network)

    Enable Enable/disable WSD (WSD settings) Enable Timeout setting (WSD settings) 1 minute Enable/disable Bonjour (Bonjour settings) Enable Service name (Bonjour settings) Canon iP110 series LPR protocol setting Enable PictBridge communication Enable Wireless LAN DRX Enable (* The default value in this item varies by the printer.)

  • Page 179: Connecting The Printer To The Computer Using A Usb Cable

    Connecting the Printer to the Computer Using a USB Cable Connect the printer and the computer using a USB cable as the illustration below. The USB port is located on the side of the printer.

  • Page 180: When Detecting The Printers Have The Same Name

    When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The printer names on the screen are displayed with the MAC address added at the end of the names or displayed as the printer name specified by Bonjour.

  • Page 181: Connecting To Other Computer With Lan/Changing The Connection Method From Usb To Lan

    Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the printer with LAN or to change the connection method between the printer and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the printer with LAN, perform setup according to the instructions on our website.

  • Page 182: Printing Out Network Setting Information

    Printing Out Network Setting Information You can print out the current network settings of the printer. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the printer is turned on. Load a sheet of A4 or Letter-sized plain paper. 3.
  • Page 183 Subnet Prefix Length *2 Subnet Prefix Length IPsec *3 IPsec setting Active Security Protocol *3 Method of the Security Protocol ESP/ESP & AH/AH WPS PIN CODE WPS PIN code XXXXXXXX Wireless LAN DRX Discontinuous reception Enable/Disable (wireless LAN) Other Settings Other settings Printer Name Printer name...

  • Page 184: About Network Communication

    About Network Communication Changing and Confirming Network Settings Appendix for Network Communication...

  • Page 185: Changing And Confirming Network Settings

    Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet...

  • Page 186: Ij Network Tool

    • Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.

  • Page 187: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable.
  • Page 188 4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.

  • Page 189: Canon Ij Network Tool Menus

    • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer.
  • Page 190 Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting, on the Set up printer's wireless LAN screen, the changed settings are applied to the printer settings. Note •...

  • Page 191: Changing The Settings In The Wireless Lan Sheet

    Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 192 Access point mode Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point. Note • When Access point mode is displayed on Network Type:, you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet. •...
  • Page 193 The security has been strengthened more than WEP. If a network key has not been set, the Authentication Type Confirmation screen is displayed automatically. To change network key settings before, click Configuration... to display the WPA/WPA2 Details screen. Changing the WPA/WPA2 Detailed Settings 5.
  • Page 194 Note • Signal strength is displayed as follows. : Good : Fair : Poor • Type of encryption is displayed as follows. Blank: No encryption WEP: WEP is set WPA/WPA2: WPA/WPA2 is set 2. Refresh Click to update the list of access points when your target access point is not detected. If the target access point is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID).

  • Page 195: Changing The Wep Detailed Settings

    Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 196 Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility.

  • Page 197: Changing The Wpa/Wpa2 Detailed Settings

    Changing the WPA/WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 198 • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point match that set to the printer. Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2- Personal).

  • Page 199: Changing The Settings In The Wired Lan Sheet

    Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.

  • Page 200: Changing The Settings In The Admin Password Sheet

    Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed.
  • Page 201 A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the printer. •...

  • Page 202: Monitoring Wireless Network Status

    Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
  • Page 203 The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the access point away from such sources. • Check if the radio channel of the access point is close to that of other access points nearby. If the radio channel of the access point is close to that of other access points nearby, the connection performance may become unstable.

  • Page 204: Initializing The Network Settings Of The Machine

    Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance.

  • Page 205: Viewing The Modified Settings

    Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.

  • Page 206: Appendix For Network Communication

    Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions...

  • Page 207: Using The Card Slot Over A Network

    Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
  • Page 208 • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. •...

  • Page 209: About Technical Terms

    About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Access point mode The machine is used as an access point to connect external wireless communication devices (e.g.
  • Page 210 • AirPort Network (Infra) Client computer and machine setup where all wireless communications pass through an access point. • Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key.
  • Page 211 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
  • Page 212 • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%.
  • Page 213 • PSK An encryption method employed by WPA/WPA2. • Router A relay device to connect to another network. • Signal Level The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%.
  • Page 214 • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks.
  • Page 215 • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.

  • Page 216: Restrictions

    Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.

  • Page 217: Tips For Ensuring Optimal Printing Quality

    Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Printer Handling Precautions Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Printer...

  • Page 218: Useful Information About Ink

    Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The printer has the function to automatically clean the ink jet nozzles to prevent clogging.

  • Page 219: Key Points To Successful Printing

    Key Points to Successful Printing Check the printer status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...

  • Page 220: Be Sure To Make Paper Settings After Loading Paper

    Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.

  • Page 221: Canceling A Print Job

    Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the printer and you may not be able to continue to print. Press the RESUME/CANCEL button to cancel printing.

  • Page 222: Printer Handling Precautions

    Printer Handling Precautions Do not place any object on the print head cover! Do not place any object on the print head cover. It will fall into the rear tray when the print head cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.

  • Page 223: Key To Enjoying Consistent Printing Quality

    Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to prevent from drying.

  • Page 224: Precautions For Safe Transport Of The Printer

    Precautions for Safe Transport of the Printer When relocating the printer, make sure of the following. Important • Pack the printer in a sturdy box, using sufficient protective material to ensure safe transport. • With the print head and ink tank left installed in the printer, press the ON button to turn off the power. This allows the printer to automatically cap the print head, thus preventing it from drying.

  • Page 225: Legal Limitations On Use Of Your Product And Use Of Images

    Legal Limitations on Use of Your Product and Use of Images It may be unlawful to print the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. • Paper money • Money orders •...

  • Page 226: Carrying The Printer

    Carrying the Printer Exercise sufficient care when carrying the printer. When you remove the power cord, carry the printer, or stand it up, check that the POWER lamp is off. Important • If you repeatedly remove the power cord, carry the printer, or stand it up while the POWER lamp is on or flashing, this may cause the ink to leak or the printer to break.

  • Page 227: Traveling Abroad With The Printer

    A: Power cord Please purchase a power cord that conforms to the specifications of the country or region of use. We recommend using a Canon genuine power cord. B: Universal AC adapter Universal AC adapter is not dependent on the specifications of the country or region of use.

  • Page 228: Accessories

    * Certain accessories may not be available in some countries or regions. • LK-62 This kit allows you to use the Canon printer in location where a power outlet is unavailable. The kit contains a battery pack and a battery attachment. To charge the battery, load the battery pack in the battery attachment, and attach it to the printer, and then connect the AC adapter to the printer.

  • Page 229: Specifications

    Specifications General Specifications Printing resolution (dpi) 9600* (horizontal) x 2400 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required.
  • Page 230 Print Head/Ink Total 1856 nozzles (PgBK 320 nozzles, Y/DyeBK each 256 nozzles, C/M each 512 nozzles) Network Specifications Communication protocol TCP/IP Wireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b Frequency bandwidth: 2.4 GHz Channel: 1-11 or 1-13 * Frequency bandwidth and available channels differ depending on country or region.
  • Page 231 Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint...

  • Page 232: About The Administrator Password

    About the Administrator Password An administrator password "canon" is already specified for the printer at the time of purchase. Important • For security reasons, it is recommended to change the password before you use the printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.)

  • Page 233: Printing

    Printing Printing from a Computer Printing from a Digital Camera...

  • Page 234: Printing From A Computer

    Printing from a Computer Printing with Application Software that You are Using (Printer Driver)

  • Page 235: Printing With Application Software That You Are Using (Printer Driver)

    Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver...

  • Page 236: Printing With Easy Setup

    Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that the printer is turned on Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog.
  • Page 237 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer.
  • Page 238 7. Select the print quality For Print Quality, select High, Standard, or Draft according to your purpose. Important • The print quality settings that can be selected may differ depending on a printing profile. 8. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media.
  • Page 239 Important • In the Presets section, click Save Current Settings as Preset... (Save As...) to register the specified settings.

  • Page 240: Paper Settings On The Printer Driver

    Media Type in the printer driver Plain Paper (including recycled paper) Plain Paper Envelopes Envelope Canon genuine papers (Photo Printing) Media name <Model No.> Media Type in the printer driver Photo Paper Plus Glossy II <PP-201> Photo Paper Plus Glossy II Photo Paper Glossy <GP-501/GP-601>...

  • Page 241: Various Printing Methods

    Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size)

  • Page 242: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
  • Page 243 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.

  • Page 244: Setting The Stapling Margin

    Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note •...

  • Page 245: Execute Borderless Printing

    Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 246 Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 4. Complete the setup Click Print. When you execute print, the data is printed without any margins on the paper. Important •...
  • Page 247 Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.

  • Page 248: Scaling The Printing To Fit The Paper Size

    Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software.
  • Page 249 Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.

  • Page 250: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note •...

  • Page 251: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
  • Page 252 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.

  • Page 253: Printing On Postcards

    Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. •...

  • Page 254: Displaying The Print Results Before Printing

    Displaying the Print Results before Printing If you are using Mac OS X v10.6.8, you can display and check the print result before printing. To display the print result before printing, click Preview on the Print Dialog. Note • When you click (the disclosure triangle) in the Print dialog and switch to the detailed display, Preview is not displayed.

  • Page 255: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.

  • Page 256: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Color Balance...

  • Page 257: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2.

  • Page 258: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3.

  • Page 259: Specifying Color Correction

    You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer.
  • Page 260 Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)

  • Page 261: Optimal Photo Printing Of Image Data

    Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.

  • Page 262: Adjusting Colors With The Printer Driver

    You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.

  • Page 263: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)

    Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into Mac OS when printing.
  • Page 264 Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...

  • Page 265: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)

    Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.

  • Page 266: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 267 Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. •...

  • Page 268: Adjusting Brightness

    Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
  • Page 269 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...

  • Page 270: Adjusting Intensity

    Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
  • Page 271 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...

  • Page 272: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 273 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity...

  • Page 274: Overview Of The Printer Driver

    Page Setup Dialog Print Dialog Quality & Media Color Options Borderless Printing Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver)

  • Page 275: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 276: How To Open The Printer Driver Setup Window

    How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.

  • Page 277: Page Setup Dialog

    Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.

  • Page 278: Print Dialog

    Print Dialog In the Print dialog, you can set paper type and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
  • Page 279 Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order. Cover Page You can output cover pages both before and after a document.

  • Page 280: Quality & Media

    Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer.
  • Page 281 Related Topics Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome...

  • Page 282: Color Options

    Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing.
  • Page 283 Brightness Select the brightness of printed images. You cannot change the levels of pure white and black. You can change the contrast of the colors between white and black. Intensity Select this method to adjust the overall density of your print. To increase the overall intensity, drag the slider to the right.

  • Page 284: Borderless Printing

    Borderless Printing This dialog allows you to adjust the amount of the document that extends off the paper when borderless printing is performed. Amount of Extension Use the Amount of Extension slider to adjust the amount of the document that extends off the paper. Moving the slider to the right makes the amount larger and moving the slider to the left makes the amount smaller.

  • Page 285: Margin

    Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to 1.2 inches (30 mm).

  • Page 286: Canon Ij Printer Utility

    The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu.
  • Page 287 Related Topics Cleaning the Print Heads from Your Computer Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Checking the Current Battery Level Managing the Printer Power Reducing the Printer Noise...

  • Page 288: Opening The Canon Ij Printer Utility

    Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options &...

  • Page 289: Maintenance Of This Printer

    Maintenance of this Printer Cleaning the Print Heads from Your Computer Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Checking the Current Battery Level Managing the Printer Power...

  • Page 290: Display The Printing Status Screen

    Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.
  • Page 291 Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents.

  • Page 292: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2.

  • Page 293: Instructions For Use (Printer Driver)

    Notes on Adding a Printer • If you will be installing the Canon printer driver on Mac OS and using the printer through a network connection, you can select Bonjour or Canon IJ Network in the Add (Add Printer) dialog.

  • Page 294: Updating The Printer Driver

    Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...

  • Page 295: Obtaining The Latest Printer Driver

    Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.

  • Page 296: Delete The Unnecessary Canon Ij Printer From The Printer List

    The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For information about an administrative user, refer to the user's manual for the Mac OS.

  • Page 297: Before Installing The Printer Driver

    Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...

  • Page 298: Installing The Printer Driver

    • You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...

  • Page 299: Printing From A Digital Camera

    Printing from a Digital Camera Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device About PictBridge (Wireless LAN) Print Settings...

  • Page 300: Printing Photographs Directly From A Pictbridge (Wireless Lan) Compliant Device

    Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device You can connect a PictBridge (Wireless LAN) compliant device such as a digital camera, camcorder, or mobile phone to the printer through wireless LAN, and print recorded images directly without using a computer.
  • Page 301 You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant device. Select the size and type of paper that you loaded in the printer. Settings on a PictBridge (Wireless LAN) Compliant Device 5. Start printing from your PictBridge (Wireless LAN) compliant device.

  • Page 302: About Pictbridge (Wireless Lan) Print Settings

    PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wireless LAN) compliant devices. Setting item names may be different depending on the brand or model of your device.
  • Page 303 *2 Can be selected only on certain Canon-brand PictBridge (Wireless LAN) compliant devices. (May not be selected depending on the device.)

  • Page 304: Troubleshooting

    Troubleshooting Frequently Asked Questions Connecting Computer or Smartphone to Printer Directly via Wireless LAN (Access Point Mode) Changing Printer Setting to Use Wireless LAN via Wireless LAN Router The Printer Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams...

  • Page 305: Problems With Network Communication

    Problems with Network Communication Problems with the Printer While Using with Network Cannot Detect a Printer on a Network Other Problems with Network...

  • Page 306: Problems With The Printer While Using With Network

    Problems with the Printer While Using with Network The Printer Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Printer on Replacing an Access Point or Changing Its settings...

  • Page 307: The Printer Stopped Working Suddenly

    The Printer Stopped Working Suddenly Cannot Communicate with the Printer over the Wireless LAN Cannot Communicate with the Printer Using the Access Point Mode Cannot Print from a Computer Connected to the Network Cannot Communicate with the Printer over the Wireless LAN Make sure that the printer is turned on.
  • Page 308 Make sure that the firewall of the security software is disabled. Check10 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 309 Are you trying to connect 6 devices or more? Check8 You can connect up to 5 devices using the access point mode. Cannot Print from a Computer Connected to the Network Make sure that the network settings of the computer are correct. Check1 For the procedures to set up the computer, refer to the instruction manual of your computer or contact its manufacturer.

  • Page 310: Printing Speed Is Slow

    Printing Speed Is Slow The printer may be printing out a large job issued from another computer. Check1 Make sure that the radio status is good and adjust the installation positions Check2 while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the printer.

  • Page 311: Cannot Use The Printer On Replacing An Access Point Or Changing Its Settings

    Cannot Use the Printer on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the printer again. Perform network setup again according to the instructions on our website. If the problem is not resolved, see below. Cannot Communicate with the Printer After Applying MAC/IP Address Filtering or Entering an Encryption Key to the Access Point When Encryption Is Enabled, Cannot Communicate With the Printer After the Encryption Type Was...

  • Page 312: Cannot Detect A Printer On A Network

    Cannot Detect a Printer on a Network Cannot Detect the Printer When Setting up Network Communication The Printer Cannot Be Detected in the Wireless LAN...

  • Page 313: Cannot Detect The Printer When Setting Up Network Communication

    Cannot Detect the Printer When Setting up Network Communication If the printer could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the printer. Cannot Detect the Printer during Wireless LAN Setup: Check 1 Important •...

  • Page 314: Cannot Detect The Printer During Wireless Lan Setup: Check 1

    Cannot Detect the Printer during Wireless LAN Setup: Check 1 Are the computer and network device (router, access point, etc.) configured and can the computer connect to the network? Make sure that you can view web pages on your computer. If you cannot view any web pages: Configure the computer and network device.

  • Page 315: Cannot Detect The Printer During Wireless Lan Setup: Check 2

    • When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * Set the security software to allow Setup.app, Canon IJ Network Tool.app, canonijnetwork.bundle, CIJScannerRegister.app, Canon IJ Scan Utility2.app, and...

  • Page 316: Cannot Detect The Printer During Wireless Lan Setup: Check 3

    Cannot Detect the Printer during Wireless LAN Setup: Check 3 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the access point and that assigned to the printer are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.

  • Page 317: The Printer Cannot Be Detected In The Wireless Lan

    If not, perform setup according to the instructions on our website. When using IJ Network Tool, click Update to search for the printer again. Check5 Canon IJ Network Tool Screen Make sure that the network settings in the printer are identical with those of the Check6 access point.
  • Page 318 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access. If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default.

  • Page 319: Other Problems With Network

    Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Printer Was Forgotten Checking Information about the Network How to Restore the Printer's Network Settings to Factory Default...

  • Page 320: Forgot An Access Point Name, Ssid, Or A Network Key

    Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
  • Page 321 Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number). Either TKIP (basic encryption) or AES (secure encryption) is selected automatically for the dynamic encryption method. For details, see Changing the WPA/WPA2 Detailed Settings.

  • Page 322: The Message Is Displayed On The Computer Screen During Setup

    The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Access Points Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the printer which has already been set up to use via a network.

  • Page 323: The Administrator Password Set To The Printer Was Forgotten

    The Administrator Password Set to the Printer Was Forgotten Initialize the printer settings. Initializing the Printer Settings After initializing the printer settings, perform setup according to the instructions on our website.

  • Page 324: Checking Information About The Network

    To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Menus Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below.
  • Page 325 2. Start Network Utility. 3. Click the Ping button. 4. Make sure that Send only XX pings (XX are numbers) is selected. 5. Enter the IP address of the target printer or the target access point in Enter the network address to ping..

  • Page 326: How To Restore The Printer's Network Settings To Factory Default

    How to Restore the Printer's Network Settings to Factory Default Important • Note that initialization erases all network settings on the printer, and printing operation from a computer over network may become impossible. To use the printer over network, perform setup according to the instructions on our website.

  • Page 327: Problems With Printing

    Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Printing Stops Before It Is Completed...

  • Page 328: Printing Does Not Start

    Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button Check1 to turn the printer on. If you use a battery, make sure that it is charged, then press the ON button to turn the printer on. For details on how to check it, refer to the battery's instruction manual.

  • Page 329: Paper Jams

    Paper Jams When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. Watch the movie * The screen differs depending on the OS you are using. For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed).

  • Page 330: Paper Does Not Feed Properly/"No Paper" Error Occurs

    Paper Does Not Feed Properly/"No Paper" Error Occurs Make sure that paper is loaded. Check1 Loading Paper Make sure of the following when you load paper. Check2 • When loading two or more sheets of paper, flip through the paper before loading. •...
  • Page 331 If the paper tears in the rear tray, see Paper Jams to remove it. If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object. If you use a battery, turn off the printer, detach the battery, then remove the foreign object.

  • Page 332: Printing Stops Before It Is Completed

    Printing Stops Before It Is Completed Is the paper loaded? Check1 Make sure that paper is loaded. If the printer has run out of paper, load paper. Do the printing documents have lots of photographs or illustrations? Check2 As printing large data such as photos or graphics takes time for the printer and the computer to process, the printer may appear to have stopped operating.

  • Page 333: Problems With Printing Quality

    Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected...

  • Page 334: Print Results Not Satisfactory

    Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Do the page size and media type settings match the size and type of the loaded Check1 paper? When these settings are incorrect, you cannot obtain a proper print result.

  • Page 335: Cannot Print To End Of Job

    Cannot Print to End of Job Is the space of your computer's hard disk sufficient? Check Delete unnecessary files to free disk space.

  • Page 336: No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks

    No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks Watch the movie...
  • Page 337 Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head...

  • Page 338: Lines Are Misaligned

    Lines Are Misaligned Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform Print Head Alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...

  • Page 339: Printed Paper Curls Or Has Ink Blots

    Is Photo Paper used for printing photographs? Check3 When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use...

  • Page 340: Paper Is Smudged/Printed Surface Is Scratched

    Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the appropriate type of paper used? Check the followings: Check2 •...
  • Page 341 1. Roll up the paper in the opposite direction to the paper curl as shown below. 2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward.
  • Page 342 Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1. Make sure that the printer is turned on. 2. Open the Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3.

  • Page 343: Back Of The Paper Is Smudged

    Back of the Paper Is Smudged Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform the Bottom Plate Cleaning to clean the inside of the printer. Check2 Cleaning the Inside of the Printer (Bottom Plate Cleaning) Note •...

  • Page 344: Colors Are Uneven Or Streaked

    Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Watch the movie Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
  • Page 345 • If the problem is not resolved after performing the Print Head Deep Cleaning twice: If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Contact the service center. Perform Print Head Alignment. Check3 Aligning the Print Head Note •...

  • Page 346: Ink Is Not Ejected

    Ink Is Not Ejected Has the ink run out? Check1 Open the print head cover, then check the status of ink lamp. Checking the Ink Status Are the print head nozzles clogged? Check2 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head...

  • Page 347: Problems With The Printer

    Problems with the Printer The Printer Cannot Be Powered On The Printer Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Printer with USB Connection Print Head Holder Does Not Move to the Position for Replacing...

  • Page 348: The Printer Cannot Be Powered On

    The Printer Cannot Be Powered On Press the ON button. Check1 Make sure that the power plug is securely plugged into the power cord Check2 connector of the printer, then turn it back on. Unplug the printer from the power supply, then plug the printer back in and turn Check3 the printer back on after leaving it for at least 2 minutes.

  • Page 349: The Printer Turns Off Unintentionally

    If you do not want the printer to turn off automatically, open Canon IJ Printer Utility, select Power Settings in the pop-up menu, then select Disable for Using AC Adapter: in Auto Power Off on Auto Power.

  • Page 350: Cannot Connect To Computer With A Usb Cable Properly

    Cannot Connect to Computer with a USB Cable Properly Printing Speed Is Slow/Hi-Speed USB Connection Does Not Work If your system environment is not fully compatible with Hi-Speed USB, the printer will operate at a lower speed provided under USB 1.1. In this case, the printer operates properly but printing speed may slow down due to communication speed.

  • Page 351: Cannot Communicate With The Printer With Usb Connection

    Cannot Communicate with the Printer with USB Connection Make sure that the printer is turned on. Check1 Make sure that the USB cable is connected properly. Check2 Connecting the Printer to the Computer Using a USB Cable to connect the USB cable properly. Do not start up IJ Network Tool while printing.

  • Page 352: Print Head Holder Does Not Move To The Position For Replacing

    Print Head Holder Does Not Move to the Position for Replacing Is the POWER lamp off? Check1 Check if the POWER lamp is lit. The print head holder will not move unless the power is on. If the POWER lamp is off, close the print head cover and turn the printer on.

  • Page 353: Problems With Installation/Downloading

    Problems with Installation/Downloading Cannot Install the Printer Driver Uninstalling IJ Network Tool...

  • Page 354: Cannot Install The Printer Driver

    Cannot Install the Printer Driver Download the driver from the support page of our website, then reinstall it.

  • Page 355: Uninstalling Ij Network Tool

    • Even if IJ Network Tool is uninstalled, you can print over network. However, you cannot change the network settings over network. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ Network Tool, drag the Canon IJ Network Tool icon into the Trash.

  • Page 356: About Errors/Messages Displayed

    About Errors/Messages Displayed If an Error Occurs A Message Is Displayed Error Message Appears on a PictBridge (Wireless LAN) Compliant Device...

  • Page 357: If An Error Occurs

    If an Error Occurs When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes and a Support Code (error number) is displayed on the computer screen.
  • Page 358 15 flashes The ink tank cannot be recognized. 1410, 1411 17 flashes The ink has run out. (The lamp on the ink tank flashes.) 1688 18 flashes The remaining ink level cannot be correctly detected. 1689 21 flashes The printer cannot detect the paper size. 2103 Support Code Corresponding to the Number of Alternate Flashes of the POWER Lamp and the Alarm Lamp...
  • Page 359 * The screen differs depending on the OS you are using. Note • You can confirm the actions against errors with Support Codes on your computer by searching a Support Code. Click Here to Search For details on how to resolve errors without Support Codes, see A Message Is Displayed.

  • Page 360: A Message Is Displayed

    A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer for some error or message. For details on errors with Support Codes, refer to Support Code List.
  • Page 361 1. Stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Changing the setting: 2. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder. 3. Place the Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file into the Trash.

  • Page 362: Error Message Appears On A Pictbridge (Wireless Lan) Compliant Device

    The error messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the status of the Alarm lamp and take the appropriate action to clear the error. For details, see If an Error Occurs.
  • Page 363 "Waste tank full"/"Ink absorber full" The ink absorber is nearly full. Check the number of how many the Alarm lamp flashes and take the appropriate action to resolve the error. If an Error Occurs "No ink"/"Ink cassette error" Check the number of how many the Alarm lamp flashes and take the appropriate action to resolve the error.

  • Page 364: If You Cannot Resolve The Problem

    If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the printer or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution •...

  • Page 365: Support Code List

    Support Code List The support code appears on the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action.

  • Page 366: Support Code List (When Paper Is Jammed)

    Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. Watch the movie (Windows) Watch the movie (Mac) • If you can see the jammed paper at the paper output slot or the rear tray: 1300 •...
  • Page 367 1300 Cause Paper is jammed in the paper output slot or in the rear tray. Action Remove the jammed paper following the procedure below. Watch the movie (Windows) Watch the movie (Mac) Note • If you need to turn off the printer to remove jammed paper during printing, press the RESUME/ CANCEL button to cancel print jobs before turning off the printer.
  • Page 368 • We recommend you use paper other than A5 sized one to print documents with photos or graphics; otherwise, the printout may curl and cause paper exit jams. If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the service center.

  • Page 369: Paper Is Jammed Inside The Printer

    Paper Is Jammed inside the Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the printer, remove the paper following the procedure below.
  • Page 370 4. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 5. Pull the paper slowly not to tear it, then pull the paper out. Keep an angle of the paper about 45 degrees and pull it slowly. 6.
  • Page 371 7. Close the print head cover. All print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. If the message about paper jam is displayed on the computer screen when you resume printing after removing all the jammed paper, a piece of paper may remain inside the printer.

  • Page 372: In Other Cases

    In Other Cases Make sure of the following: Are there any foreign objects around the paper output slot? Check1 Are there any foreign objects in the rear tray? Check2 If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object.
  • Page 373 1000 Cause There is no paper in the rear tray. Action Load paper in the rear tray and press the printer's RESUME/CANCEL button.
  • Page 374 1200 Cause The print head cover is open. Action Close the print head cover and wait for a while. Do not close it while you are replacing an ink tank. Important • When you replace the ink tank, do not touch the print head lock lever.
  • Page 375 1401 Cause The print head is not installed. Action Install the print head. If the print head is already installed, remove the print head once and then reinstall it. If the error is still not resolved, the print head may be damaged. Contact the service center.
  • Page 376 1403 Cause The print head may be damaged. Action Contact the service center.
  • Page 377 1405 Cause The print head may be damaged. Action Contact the service center.
  • Page 378 Open the print head cover and check that the ink tank which lamp is off is installed properly. If the front (innermost) part of the ink tank is sticking up, push down on the "Canon" logo on the ink tank to install it properly.
  • Page 379 Open the print head cover and check that the ink tank which lamp is off is installed properly. If the front (innermost) part of the ink tank is sticking up, push down on the "Canon" logo on the ink tank to install it properly.
  • Page 380 1600 Cause If the lamp on the ink tank is flashing, ink may have run out. Action Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the printer's RESUME/CANCEL button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing.
  • Page 381 1660 Cause The ink tank is not installed. Action Install the ink tank.
  • Page 382 1681 Cause More than one ink tanks of the same color are installed. (The lamp on the ink tank flashes.) Action Confirm that the ink tanks are installed in the appropriate positions.
  • Page 383 • Make sure that the ink tank is installed properly. Push the ink tank until it clicks into place. If the front (innermost) part of the ink tank is sticking up, push down on the "Canon" logo on the ink tank.
  • Page 384 With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
  • Page 385 Press and hold the printer's RESUME/CANCEL button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks.
  • Page 386 1700 Cause The ink absorber is almost full. Action Press the printer's RESUME/CANCEL button to continue printing. Contact the service center.
  • Page 387 1701 Cause The ink absorber is almost full. Action Press the printer's RESUME/CANCEL button to continue printing. Contact the service center.
  • Page 388 1810 Cause Battery has exhausted. Action If printing is in progress, cancel printing. Turn off the printer, then either change to a fully charged battery pack or detach the battery attachment and connect the supplied AC adapter to the printer.
  • Page 389 2100 Cause The paper size in the print settings and the size of the loaded paper do not match. Action Check the print settings and the loaded paper, load paper of the correct size, then press the printer's RESUME/CANCEL button. If you want to cancel printing, press the printer's RESUME/CANCEL button again while the POWER lamp is flashing.
  • Page 390 2101 Cause The paper size in the print settings and the size of the loaded paper do not match. Action Check the print settings and the loaded paper, load paper of the correct size, then press the printer's RESUME/CANCEL button. If you want to cancel printing, press the printer's RESUME/CANCEL button again while the POWER lamp is flashing.
  • Page 391 2103 Cause The printer cannot detect the paper size. Action Press the printer's RESUME/CANCEL button to dismiss the error, then try to print again. If this error still occurs even after printing again, set the printer not to detect the paper width by using the printer driver or Remote UI.
  • Page 392 Press the printer's RESUME/CANCEL button to dismiss the error, then take the actions described below. • Print the nozzle check pattern to check the status of the print head. • Load a sheet of A4/Letter-sized Canon Matte Photo Paper MP-101 and perform Automatic Print Head Alignment again.
  • Page 393 4103 Cause Cannot perform printing with the current print settings. Action Press the printer's RESUME/CANCEL button, to cancel printing. Then change the print settings and print again.
  • Page 394 5100 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. jammed paper) that is preventing the print head holder from moving. If any, remove the materials. •...
  • Page 395 5200 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 396 5400 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 397 5700 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 398 5B00 Cause Printer error has occurred. Action Contact the service center.
  • Page 399 5B01 Cause Printer error has occurred. Action Contact the service center.
  • Page 400 5C00 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 401 6000 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 402 6500 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 403 6800 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 404 6801 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 405 6900 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 406 6901 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 407 6902 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 408 6910 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 409 6911 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 410 6930 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 411 6931 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 412 6932 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 413 6933 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 414 6940 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 415 6941 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 416 6942 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 417 6943 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 418 6944 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 419 6945 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 420 6946 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 421 6A00 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 422 A000 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 423 A100 Cause A problem has occurred with the battery. Action Cancel printing, then turn off the printer. Either replace the battery pack or detach the battery attachment and connect the supplied AC adapter to the printer. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
  • Page 424 B201 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Contact the service center.
  • Page 425 B202 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Contact the service center.
  • Page 426 B203 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Contact the service center.
  • Page 427 B204 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Contact the service center.

This manual is also suitable for:

Ip110 series

Table of Contents