Gps Reception; Installing In Your Car; Closing Or Running In The Background; Getting Help - TomTom GO Mobile Reference Manual

Map updates
If a map update is available, select Download to download the update. Select Skip version to
continue using the old map. You can choose to download the next map release when it is available.
Select Ask me later to be informed about the current map update when you next start the GO Mobile
app.

GPS reception

When you first start the GO Mobile app, it may need a few minutes to find your GPS position and show
your current location on the map. Make sure you have GPS activated on your device.
Tip: The GPS settings are in the device's Settings app.
In areas where GPS reception is not possible, such as tunnels, your location may not be accurate.
Important: The GO Mobile app cannot give you route instructions until it has received location data.
Some devices need a data connection to obtain a GPS location.
If your device has no GPS reception, the GO Mobile app uses positioning information from WiFi
networks or mobile phone towers. This information is used for route planning and to determine your
approximate location.

Installing in your car

Only use an approved mount to hold your device when you are using it in your car. A range of
accessories to hold devices are available from tomtom.com/accessories.
Be careful where you install your device in your car. The device shouldn't block or interfere with any of
the following:

Your view of the road.

The controls in your car.

Your rear-view mirrors.

The airbags.
You should be able to reach the device easily without leaning or stretching.

Closing or running in the background

You can choose to continue running the GO Mobile app
your device pause the GO Mobile app in the background when another app is started.
If the app is running in the background and you are driving on a planned route, you continue to hear
driving instructions.
Important: You still use your free miles when the app is running in the background.
If the app is paused in the background for a long time your device eventually closes the app.
To close the GO Mobile app yourself, return to the map view or guidance view then press your
device's back button. Select Close to close the app.

Getting help

You can get further help by going to tomtom.com/support.
For warranty and privacy information, go to tomtom.com/legal.
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