Tag Call; Trunk Flash - Mitel 5560 User Manual

Mitel 5560 IPT User Guide

Tag Call

Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the
tag, your System Administrator or telephone company can identify the source of the call and
provide this information to appropriate personnel or authorities.
CAUTION: Tagging a non-malicious call may result in fines or other penalties.
To tag a malicious call:
1. Press Left or Right to select the handset/headset that received the call.
2. Do one of the following:
•
Press the programmed Tag Call key while the call is in progress. For information about
programming keys, see Programming Features On Your Keys on page 16.
•
Press Trans/Conf.
3. Dial the appropriate feature access code.
If the call was successfully tagged, Thank You is shown on the corresponding display; otherwise,
Not Allowed is displayed.
Note: Tag Call can be used on active two-party calls only. Calls on hold and conference calls
cannot be tagged.

Trunk Flash

The Trunk Flash feature allows you to access Centrex features (if available) while you are talking
on an outside call.
To flash a trunk while talking on an outside call:
1. Press the key you have programmed as Single Flash or Double Flash.
2. Wait for dial tone.
3. Dial the Centrex feature access code.
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