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Mitel 5330 User Manual

3300 ip communications platform
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MITEL 5330 IP Phone User Guide
Northwestern Michigan College

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Summary of Contents for Mitel 5330

  • Page 1 MITEL 5330 IP Phone User Guide Northwestern Michigan College...
  • Page 2 5330 IP Phones is a full-featured, dual port, dual mode enterprise-class telephone that provides voice communication over an IP network. It has a large graphics display (160 x 320) and self-labeling keys. The 5330 IP Phone offers 24 programmable multi-function keys for one-touch feature access. The 5330 phone...
  • Page 3 3) Volume, Speaker Provide the following audio control capability: and Mute controls (UP) and (DOWN) provide volume control for the ringer, handset, and handsfree speakers. (SPEAKER) enables and disables Handsfree mode. 4) Fixed Function Keys Gives you access to the following phone functions: •...

  • Page 4: Adjust The Viewing Angle

    Adjust the viewing angle The stand built into your phone tilts to give you a better view of the keys. To tilt your telephone for better viewing: Turn the phone so that the front faces away from you. Hold the base unit firmly and press the release tabs on the sides of the stand To detach the base unit.
  • Page 5 1) Softkeys Allow you to access specific call control features, which are context sensitive. Non-programmable feature keys, which are specific to the application or state of the set. The 5330 provides three softkeys. 2) Programmable Launch specific call control features...

  • Page 6: Information Area

    5) Information Area Provides prompts in most phone applications. Content changes based on the application. 6) Footer Shows context and summary information based on information in the Programmable Keys area, such as Page Indicators, numbers or items, and so forth. MAKING AND ANSWERING CALLS You can make a call using one of the following methods: •...

  • Page 7: Handsfree Operation

    • Lift the handset or press (SPEAKER). End a call Do one of the following: Press Hang Up or Cancel, ( • • Replace the handset. • Press the key that you have programmed as Cancel. • If you are in Handsfree mode, press (SPEAKER).

  • Page 8: Call Handling

    and receive audio. To hang up while using Handsfree operation: • Press (SPEAKER). To turn Mute on during Handsfree operation: • Press (MUTE). The Mute key light turns ON. To turn Mute off and return to conversation: • Press (MUTE). The Mute key light turns OFF. To disable Handsfree operation: •...

  • Page 9: Conference Split

    • Lift the handset and press the flashing line. Transfer To Transfer an active call: 1. Press (TRANS/CONF). 2. Dial the number of the third party. 3. Do one of the following: •To complete the Transfer, hang up. •To announce the Transfer, wait for an answer, consult, and hang up. •To cancel the Transfer, press (CANCEL).

  • Page 10: Call Forwarding

    Swap To call another party when you are in an established two–party call: 1. Press (TRANS/CONF). 2. Dial the number. To alternate between the two parties: • Press the Trade Calls softkey. Call Forwarding Call Forward lets you redirect incoming calls to an alternate number when your phone is busy, when you're not answering, or all the time.

  • Page 11: Call Pickup

    To answer a Callback: • When you see the Callback ringing indicator, lift the handset. CANCEL CALLBACKS To cancel a specific Callback: 1. Press ##1 2. Enter the Extension number to cancel. To cancel All Callbacks: 1. Press #1 Call Pickup To answer a call that is ringing at another extension in your Pickup Group: 1.

  • Page 12: Using Your Phone Applications

    If the phone is idle, this action adjusts the contrast. USING YOUR PHONE APPLICATIONS Your 5330 IP Phones provide applications that simplify the use of your phone. To open the Applications window, press the blue Applications key. The Applications home window gives the current status of your phone’s applications.

  • Page 13: Using The Settings Application

    Message Key Configuration: Allows you to configure the Message • key. • PC Connectivity: Allows you to enter a password that is used by the phone to establish communications with the PC-resident 5330/5340 Companion application. About 5330 IP Phone: This screen displays the software release. •...

  • Page 14: Call History

    Call History Use this application to display logs of your most recent 50 calls. After the 50-call limit has been reached, the oldest log is replaced each time a new call is missed, made, or answered. From this application, you can •...

  • Page 15: Specify User Information

    Made to view logs of your outgoing calls. Press Delete List to delete all logs from the currently displayed list. You are prompted to confirm the delete. Press Delete. To access the 5330 IP Phone help and documentation: 1. Press the blue Applications key.

  • Page 16: Specify Display Brightness And Contrast

    You can adjust the brightness and display contrast either via the phone volume controls (when Settings the phone is idle) or via the application. (Brightness adjustment on a 5330 IP Phone is available on models with backlit displays only.) To adjust the display contrast using the volume controls: •...
  • Page 17 To program a Phone Feature or hard key: 1. Press blue Applications 2. Press Settings . 3. Press Programmable Keys. 4. Press the key you wish to program. 5. Press View Features. 6. Use the Page Navigation keys to move through the features list. 7.
  • Page 18 5. Press Edit Label and enter the label for the Speed Call. 6. Press Save. 7. Press Edit Number and enter the phone number for the Speed Call: - The maximum length is 26 characters. - 0-9, # and *. Pause and Flash are not allowed. - The hard dialpad cannot be used to enter the number.

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