Troubleshooting - Napoleon GDS60N Installation And Operating Instructions Manual

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13.0

TROUBLESHOOTING

EN
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
SYMPTOM
Pilot will not light.
Makes noise with
no spark at pilot
burner.
IGNITOR
(SPARK)
SENSOR
Pilot sparks but
will not light.
W415-0788 / F / 10.21.13
WITH THE GLASS DOOR OPEN OR REMOVED.
DO NOT USE ABRASIVE CLEANERS.
PROBLEM
Wiring.
Loose connection.
Module.
PILOT TUBE
Igniter Spark gap is
incorrect.
Transformer.
Battery backup (if power
is off)
A shorted or loose
Connection.
Improper switch wiring.
Module is not grounded.
Gas supply.
Out of propane gas.
WARNING
!
TEST SOLUTION
- Verify the wire for the sensor and the wire for the
ignitor are connected to the correct terminals (not
reversed) on the module. NOTE: Sensor has 3/16"
(4.8mm) connection and ignitor has 1/8" (3.2mm)
connection.
- Verify no loose connections, electrical shorts in the
wiring or ground out to any metal object.
- Turn the ON/OFF switch to the "OFF" position.
Remove the igniter wire from the module. Place
the ON/OFF switch to the "ON" position. Hold a
grounded wire about 3/16" (4.8mm) away from the
ignitor (spark) terminal on the module. If no spark
the ignitor terminal module must be replaced. If
there is a spark the ignitor terminal is fi ne. Inspect
pilot assembly for a shorted wire or cracked
insulator around the electrode.
- Spark gap of the ignitor to the pilot should be 1/8"
(3.2mm).
- Verify the transformer is installed and plugged into
the module. Check voltage of the transformer under
load at the spade connections on the module with
the ON/OFF switch in the "ON" position. Acceptable
readings of a good transformer are between 6.2 and
7.0 volts A.C.
- Check batteries.
- Remove and reinstall the wiring harness that plugs
into the module. Remove and verify continuity of
each wire in wiring harness.
- Troubleshoot the system with the simplest ON/OFF
switch.
- Verify the valve and pilot assemblies are properly
grounded to the metal chassis of the appliance or log set.
- Verify that the incoming gas line ball valve is "Open".
Verify that the inlet pressure reading is within
acceptable limits, inlet pressures must not exceed
14" W.C. (34.9mb).
- Fill the tank.
42.7A