Call Pickup - Samsung iDCS 100 General Description Manual

CALL FORWARD UNCONDITIONAL (CFU)
This is a different feature from the normal call forward all and is only used when the
forward destination is in a different node of the network. The operation of the fea-
ture is the same as the normal forward all where all calls to the forwarded station
will be forwarded to the forward destination.
CALL HOLD (EXCLUSIVE)
Outside calls can be placed on exclusive hold at any keyset by pressing HOLD twice
during a call. Calls placed on exclusive hold can only be retrieved at the keyset that
placed the call on hold. Intercom calls are always placed on exclusive hold. Exclusive
hold for trunk calls can be denied in class of service.
CALL HOLD (SYSTEM)
Outside calls can be placed on system hold at any station. Users may dial the
access code or press the HOLD button. Calls on system hold may be retrieved at
any station.
CALL HOLD (REMOTE)
Outside calls can be placed on hold at a remote station. This feature allows calls to
be answered at one keyset and placed on hold at another station. This allows time
for the user to proceed to that station or allows the party that the call was intended
for to have that call placed at their station. The call or trunk button will flash at the
remote hold station. NOTE: Intercom calls cannot be remote held.
CALL PARK AND PAGE
Each C.O. line has its own park zone. This simple method eliminates confusion
and ensures that a park zone is always available. Pressing the PAGE key parks the
call automatically. There are no extra buttons to press and there is no lost time
looking for a free zone.

CALL PICKUP

DIRECTED
With directed call pickup, users can answer calls ringing at any station by dialing a
code plus that station's extension number or by pressing the feature button and
then dialing the extension. There is a system option to allow a DSS key to perform
a pickup function rather than a transfer function when pressed.
GROUPS
In addition, calls can be picked up from a station group in a similar manner. The
group pickup feature allows users to answer any call ringing within any pickup
group. There are 20 pickup groups available on iDCS 100. A station cannot be in
more than one pickup group. To use this feature, station users either dial the ac-
cess code or press the assigned feature button followed by the pickup group num-
ber.
(Enhanced Version Software/MEM4)
4.8
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