Samsung iDCS 100 General Description Manual page 32

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CALLER ID FEATURES Contents
The following features apply to all forms of Caller Identification, however, to make
them easier to read caller identification is referred to as Caller ID.
NAME/NUMBER DISPLAY
Each LCD keyset user can decide if he/she wants to see the name or number in the
display. Regardless of which one is selected to be seen first, the NND key is pressed
to view the other pieces of information.
NEXT CALL
In the event that you have a call waiting or a camped-on call at your keyset, you can
press the NEXT key to display the Caller ID information associated with this next
call in queue at your station. Either the Caller ID name or number will show in the
display depending on your selection.
SAVE CALLER ID NUMBER
At any time during an incoming call that provides Caller ID information, you may
press the SAVE key. This saves the Caller ID number in the Save Number feature.
Pressing the SAVE number redial key will dial the Caller ID number. The system
must be using Least Cost Routing (LCR) to dial the saved number.
STORE CALLER ID NUMBER
At any time during an incoming call that provides Caller ID information, you may
press the STORE key. This saves the Caller ID number as a speed dial number in
your personal speed dial list. The system must be using LCR to dial the stored
number.
INQUIRE PARK/HOLD
Having been informed that an incoming call is on hold or has been parked, you
may view the Caller ID information before you retrieve the call. This will influence
how you choose to handle the call.
CALLER ID REVIEW LIST
This feature allows display keyset users to review Caller ID information for calls
sent to their stations. This list can be from ten to fifty calls in a first in, first out basis.
The list includes calls that you answered and calls that rang your station but that
you did not answer. When reviewing this list, you can press one button to dial the
person back. The system must be using LCR to dial the stored number.
INVESTIGATE
This feature allows selected stations with a special class of service to investigate
any call in progress. If Caller ID information is available for an incoming call, you
will know to whom this station user is speaking. On outgoing calls, you can see
who was called. After investigating, you may barge-in on the conversation, discon-
nect the call or hang up.
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