Warranty - VeriFone e231 Installation Manual

V F S S
ERI ONE ERVICE AND UPPORT

Warranty

Warranty
26
231 I
E NSTALLATION
VERIFONE, INC.
STANDARD LIMITED WARRANTY, US
1
Product warranty period and additional information for VeriFone-branded
Products is available with the Products, on quotations, or upon request. The
warranty period for each Product is calculated from the date the Product is
shipped from VeriFone's facility or the date title to the Product passes to
Customer, whichever date is earlier.
2
VeriFone warrants that each hardware Product shall be free from faulty
workmanship and defective materials.
3
VeriFone warrants that all software components of each Product shall
substantially conform to the written documentation designated by VeriFone
for use with such software components.
4
VeriFone does not warrant that the operation of Products will be
uninterrupted or error free.
5
If VeriFone receives notice of defects, or substantial non-conformance to
written documentation during the warranty period, VeriFone will, at its option,
repair, or replace the affected Products. Customer will pay expenses for
return of such Products to VeriFone. During the standard warranty period
VeriFone will return ship repaired or replacement Products, except for
Products returned to Customer from another country, at the expense of
VeriFone. Repair or replacement of a Product (or any part thereof) does not
extend the warranty period for such Product.
6
The above warranties do not apply to defects resulting from improper or
inadequate maintenance by Customer; Customer or third party supplied
software, interfacing or supplies; unauthorized modification; improper use or
operation outside of the conditions specified for the Product considered out of
scope; abuse, negligence, accident, liquid spillage, acts of nature such as
flood or lightning damage, loss or damage in transit; improper site
preparation; or unauthorized maintenance or repair.
7
No trouble found (NTF) repairs are limited to twenty (20%) of all Products
returned for repair by Customer, on a quarterly basis. In the event Customer
exceeds this limit in any quarterly period, VeriFone may assess the current
fee for Clean and Test service plus freight on all units in excess of the allowed
twenty percent.
G
UIDE