Checking For Shipping Shortage And Damage - HP StorageWorks XP128 Installation Manual

Checking for shipping shortage and damage

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As your disk array arrives, check the carrier's bill of lading carefully to
ensure that all items shipped by HP are delivered. Notify the carrier
immediately if there are any discrepancies or items missing.
Inspect all of the shipping containers for signs of damage before actually
unpacking the equipment. Some typical signs of shipping damage are dents,
scratches, cuts, or water marks. If any damage is found, note on the bill of
lading that there is apparent damage subject to inspection. Arrange for the
carrier's representative and a representative from Hewlett-Packard to be
present when the item in question is unpacked.
Regardless of the circumstances, the HP CE will take immediate action to
replace any damaged components without waiting for the settlement of
claims.
HP StorageWorks Disk Array XP128: Site Preparation Guide