State-Based Softkeys - Mitel 6867i User Manual

Configuring Softkeys

State-Based Softkeys

On the 6867i's bottom softkeys, you can configure a specific state to display when a softkey is being used. The following
table describes the states available to configure for the softkeys.
State Description
Idle The phone is not being used.
Connected The current line is in an active call (or the call is on hold).
Incoming The phone is ringing.
Outgoing The user is dialing a number, or the far-end is ringing.
Busy The current line is busy because the line is in use or the line is set as DND.
The following table identifies the applicable default states for each softkey type on the IP phone.
Softkey Type
None
Speed Dial
DND
XML
Flash
Sprecode
Park
Pickup
Last Call Return
Call Forward
Speed Dial/Xfer
Speed Dial/Conf
Directory
Callers List
Redial
Conference
Transfer
Intercom
Phone Lock
Paging
Empty
In the Mitel Web UI, the operational states for each softkey display as enabled. To disable a state, simply uncheck the box
for the respective state.
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Default States
All states disabled.
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
All states disabled.
Connected
Connected
Idle, Outgoing
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
All states disabled.
All states disabled.
Idle, Connected, Incoming, Outgoing, Busy
41-001567-00 REV00 – 10.2014