only) ..................................................................................................................................................... 156

Checking your network name (Windows users only)................................................................................ 157

Ping the access point ............................................................................................................................... 157

Ping the printer ......................................................................................................................................... 158

Run the Wireless Setup Utility (Windows users only)............................................................................... 158

Changing wireless settings after installation (Windows users only) ......................................................... 159

Check printer ports (Windows users only)................................................................................................ 159

Print troubleshooting........................................................................................................................159

Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera .................... 159

Improving print quality .............................................................................................................................. 160

Poor text and graphic quality .................................................................................................................... 161

Poor quality at the edges of the page....................................................................................................... 161

Print speed is slow.................................................................................................................................... 163

Partial document or photo prints............................................................................................................... 163

Photo smudges or scratches .................................................................................................................... 163

Checking the print cartridges.................................................................................................................... 163

Ink levels seem incorrect .......................................................................................................................... 164

Ink levels seem to go down too quickly .................................................................................................... 164

A blank or incorrect page prints................................................................................................................ 164

Characters on printout are missing or unexpected................................................................................... 165

Colors on printout are faded or differ from colors on the screen .............................................................. 165

Glossy photo paper or transparencies stick together ............................................................................... 166

Page prints with different fonts ................................................................................................................. 166

Print is too dark or smudged..................................................................................................................... 166

Printed characters are improperly formed or are not aligned correctly..................................................... 166

Printouts have alternating bands of light and dark print ........................................................................... 167

Transparencies or photos contain white lines .......................................................................................... 167

Vertical straight lines are not smooth ....................................................................................................... 168

White lines appear in graphics or solid black areas ................................................................................. 168

Checking the printer status....................................................................................................................... 168

Settings are not saved.............................................................................................................................. 169

Checking printer readiness....................................................................................................................... 169

Checking the Spool Settings for banner printing ...................................................................................... 170

Resolving font problems ........................................................................................................................... 170

Printer is busy printing another job ........................................................................................................... 170

Ready or Busy Printing is listed as the status .......................................................................................... 171

Printing a test page................................................................................................................................... 171

Test page does not print........................................................................................................................... 171

Checking the port setting.......................................................................................................................... 172

External print server is not working .......................................................................................................... 172

Removing an external print server............................................................................................................ 173

Cable is not connected, is loose, or is damaged ...................................................................................... 173

Printer is plugged in but does not print ..................................................................................................... 173

Printer is trying to print to File................................................................................................................... 173

Printer cannot communicate with computers over peer-to-peer network ................................................. 174

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