Lexmark 7500 Series User Manual page 10

Printer is not able to communicate with the computer.............................................................................. 175
Problems when copying, scanning, or faxing ........................................................................................... 175
Wrong printer is attached ......................................................................................................................... 176
Updating the printer software ................................................................................................................... 176
Bidirectional communication is not established ........................................................................................ 176
Experiencing poor quality or incorrect output ........................................................................................... 176
Cannot print from digital camera using PictBridge ................................................................................... 177
Jams and misfeeds troubleshooting................................................................................................177
How to clear and avoid paper jams .......................................................................................................... 177
Duplex unit does not operate correctly ..................................................................................................... 178
Two-sided paper type error ...................................................................................................................... 178
Two-sided printing is not supported on the current paper size................................................................. 178
Two-sided printing is not supported on the current paper type ................................................................ 178
Paper jam in the printer ............................................................................................................................ 179
Paper jam in the paper support ................................................................................................................ 179
Paper or specialty media misfeeds........................................................................................................... 179
Printer does not feed paper, envelopes, or specialty media..................................................................... 180
Banner paper jams ................................................................................................................................... 180
Paper continues to jam............................................................................................................................. 181
Paper jam in the Automatic Document Feeder (ADF) .............................................................................. 181
Paper jam in the duplex unit ..................................................................................................................... 181
Memory card troubleshooting..........................................................................................................182
Memory card cannot be inserted .............................................................................................................. 182
Nothing happens when memory card is inserted ..................................................................................... 182
Cannot print documents from a memory card or flash drive..................................................................... 183
Photos do not transfer from a memory card across a wireless network................................................... 184
Copy troubleshooting.......................................................................................................................185
Copier does not respond .......................................................................................................................... 185
Scanner unit does not close ..................................................................................................................... 185
Poor copy quality ...................................................................................................................................... 185
Copied item does not match the original item .......................................................................................... 186
Partial document or photo copies ............................................................................................................. 186
Scan troubleshooting.......................................................................................................................187
Scanner does not respond ....................................................................................................................... 187
Scan was not successful .......................................................................................................................... 187
Scanning takes too long or freezes the computer .................................................................................... 188
Poor scanned image quality ..................................................................................................................... 188
Partial document or photo scans .............................................................................................................. 189
Cannot scan to a computer over a network.............................................................................................. 189
Fax troubleshooting.........................................................................................................................189
Cannot send or receive a fax.................................................................................................................... 189
Can send but not receive faxes ................................................................................................................ 191
Can receive but not send faxes ................................................................................................................ 192
Printer receives a blank fax ...................................................................................................................... 193
Received fax has poor print quality .......................................................................................................... 193
Caller ID information is not displayed ....................................................................................................... 194
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