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Cisco TES301 User Manual

Ip managed services home gateway
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4038767 Rev B
Cisco Model TES301 IP Managed
Services Home Gateway User Guide

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Summary of Contents for Cisco TES301

  • Page 1 4038767 Rev B Cisco Model TES301 IP Managed Services Home Gateway User Guide...
  • Page 3 Please Read Important Please read this entire guide. If this guide provides installation or operation instructions, give particular attention to all safety statements included in this guide.
  • Page 4 Trademark Acknowledgments Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. The Wi-Fi Protected Setup mark is a mark of the Wi-Fi Alliance. Wi-Fi Protected Setup is a trademark of the Wi-Fi Alliance.

  • Page 5: Notice À L'attention Des Installateurs De Réseaux Câblés

    Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. Notice à...

  • Page 6: Mitteilung Für Catv-Techniker

    Mitteilung für CATV-Techniker Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind, außer Sie sind zur Durchführung solcher Arbeiten qualifiziert. Aviso a los instaladores de sistemas CATV Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de personal de mantenimiento cualificado.

  • Page 7: Table Of Contents

    Contents Notice à l’attention des installateurs de réseaux câblés ........5 Mitteilung für CATV-Techniker ................6 Aviso a los instaladores de sistemas CATV ............6 IMPORTANT SAFETY INSTRUCTIONS Power Source Warning ................... vii Ground the Product ....................vii Protect the Product from Lightning ..............viii Verify the Power Source from the On/Off Power Light ........
  • Page 8 Contents Chapter 1 Introducing the TES301 IP Managed Services Home Gateway Benefits and Features....................... 2 Highlights ........................2 Simplified Connected Home ..................2 Personal Content Sharing and Storage ..............3 Application Environment ..................3 High-Speed Wireless Interfaces ................3 Phone Services ......................3 Management and Troubleshooting ................
  • Page 9 Contents DDNS .......................... 53 MAC Address Clone ....................54 Advanced Routing ....................55 IPv6 Setup ........................58 Wi-Fi ............................61 Basic Wireless Setup ....................62 Wi-Fi Security ......................65 Wi-Fi Protected Setup....................66 Wi-Fi MAC Filter ...................... 67 Security ............................ 68 Firewall ........................
  • Page 10 Contents Chapter 5 Managing Digital Media Using the Media Controller ....................88 Using the Media Server ......................90 Chapter 6 Using the LCD Get Familiar with the LCD Menus and Pages ..............94 Internet ............................ 95 Phone ............................96 Wi-Fi ............................98 Turn Wi-Fi Off or On ....................

  • Page 11: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

  • Page 12: Protect The Product From Lightning

    IMPORTANT SAFETY INSTRUCTIONS WARNING: Avoid electric shock and fire hazard! Do not locate an outside antenna system in the vicinity of overhead power lines or power circuits. Touching power lines or circuits might be fatal. This product may contain a tuner capable of receiving off-the-air broadcasts. Protect the Product from Lightning In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.

  • Page 13: Service Warnings

    IMPORTANT SAFETY INSTRUCTIONS WARNING: Avoid electric shock and fire hazard! Never push objects through the openings in this product. Foreign objects can cause electrical shorts that can result in electric shock or fire. Service Warnings WARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing the cover may expose you to dangerous voltages.

  • Page 14: United States Fcc Compliance

     Consult the service provider or an experienced radio/television technician for help. Any changes or modifications not expressly approved by Cisco Systems, Inc., could void the user's authority to operate the equipment. The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this device.
  • Page 15 United States FCC Compliance This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1 (American National Standards Institute) limits. The evaluation was based in accordance with FCC OET Bulletin 65C rev 01.01 in compliance with Part 2.1091 and Part 15.27. The minimum separation distance from the antenna to general bystander is 7.9 inches (20 cm) to maintain compliance.

  • Page 16: Ce Compliance

    This declaration is only valid for configurations (combinations of software, firmware and hardware) supported or provided by Cisco Systems for use within the EU. The use of software or firmware not supported or provided by Cisco Systems may result in the equipment no longer being compliant with the regulatory requirements.

  • Page 17: National Restrictions

    CE Compliance Note: The full declaration of conformity for this product can be found at http://www.cisco.com/web/consumer/support/compliance_info.html. The following standards were applied during the assessment of the product against the requirements of the Directive 1999/5/EC:  Radio: EN 300 328 ...

  • Page 18: About This Guide

    Cisco Model TES301 IP Managed Services Home Gateway. Purpose This guide covers the Cisco Model TES301 IP Managed Services Home Gateway. All features described in this guide are standard to this home gateway unless otherwise noted as an optional feature.

  • Page 19: Gateway

    Connected Home and Managed Home experiences. This chapter lists the benefits and features of the TES301. Illustrations and descriptions of the connection ports, power and reset buttons, touch-sensitive keys, and LED indicators are also provided.

  • Page 20: Benefits And Features

    Simplified Connected Home The TES301 simplifies and enhances the Connected Home experience with improved setup and management of the home network. Easy to use color LCD combined with embedded Network Management to ...

  • Page 21: Personal Content Sharing And Storage

    Application Environment The TES301 represents a next generation gateway for your home that is designed to support IP Managed Services. These services allow you to remotely access the home network to upload and download digital content, or monitor activity with a webcam or other event triggering devices.

  • Page 22: Management And Troubleshooting

     Supports Broadband Forum Industry standards (TR-069, TR-098, TR-104, and  TR-111) for remote managem ent and configuration of the TES301 settings, VoIP parameters, and connected  home network devices Customer Service portal allows easier remote troubleshooting and problem ...

  • Page 23: What's On The Top Panel

    What's on the Top Panel? What's on the Top Panel? The top panel of your TES301 provides an LCD screen for easy setup and configuration. Use the touch-sensitive arrow keys to navigate through the menu options. Refer to Configuration and Operation of the TES301 (on page 17) for more information on this feature.

  • Page 24: What's On The Back Panel

    Chapter 1 Introducing the TES301 IP Managed Services Home Gateway What's on the Back Panel? The back panel of your TES301 provides ports, power, and reset mechanisms. Refer to the following diagram for a description of the back panel. Note: This illustration may vary from the actual product.

  • Page 25: What's On The Side Panel

    What's on the Side Panel? What's on the Side Panel? The side panel of your TES301 provides an additional USB port. Refer to the following diagram for a description of the back panel. Note: This illustration may vary from the actual product.

  • Page 26: What's On The Bottom Panel

    Chapter 1 Introducing the TES301 IP Managed Services Home Gateway What's on the Bottom Panel The bottom panel of your home gateway provides holes for mounting screws for wall mounting and protective feet for horizontal or wall mounting surfaces. The factory label on the bottom panel provides serial number and MAC Address information.

  • Page 27: Chapter 2 Installing The Home Gateway

    Chapter 2 Installing the Home Gateway Introduction This chapter provides instructions for installing the home gateway. In This Chapter  Mounting the Home Gateway ............10  Connecting the Home Gateway ............13 4038767 Rev B...

  • Page 28: Mounting The Home Gateway

    Chapter 2 Installing the Home Gateway Mounting the Home Gateway Mounting the TES301 Horizontally The home gateway has four rubber feet on its bottom panel. Place the home gateway on a level surface near an electrical outlet. Mounting the TES301 Vertically The home gateway has two wall-mount slots on its bottom panel.
  • Page 29 Mounting the Home Gateway The following illustration shows the location and dimensions of the wall-mounting slots on the bottom of the home gateway. Use the information on this page as a guide for mounting your home gateway to the wall. 4038767 Rev B...
  • Page 30 Chapter 2 Installing the Home Gateway Notes: Mounting hardware illustrations are not true to scale.  Cisco is not responsible for damages incurred by insecure wall-mounting  hardware. Follow these instructions: Determine where you want to mount the home gateway. Make sure that the wall you use is smooth, flat, dry, and sturdy.

  • Page 31: Connecting The Home Gateway

    Connecting the Home Gateway Connecting the Home Gateway Perform the following steps to connect the TES301. Make sure the power switch is in the Off position. Power down all devices that you will connect to the gateway. Insert a standard RJ-45 Ethernet cable (included) into the INTERNET port on the gateway and connect the other end to your broadband network termination device, such as a modem, router, GPON, or similar device.
  • Page 32 Note: To prevent an invalid connection to the circuit switched Telco network, do not connect an RJ-11 telephone cable from the PHONE 1 (or PHONE 2) port on the TES301 to the wall jack. (Optional) You can connect the PHONE 2 port to a second analog telephone or a fax machine.
  • Page 33 Note: The power adapter that shipped with your device may differ from the illustration below. Use the power switch on the back panel to power on the TES301. The power LED on the front panel will light up as soon as the device powers on. The LCD will light up with a message that the device is booting up.
  • Page 34 Chapter 2 Installing the Home Gateway Tap the right arrow. The Internet Status page appears. 10 Tap the left arrow to exit this view. 11 To verify that your phone connection is setup properly, verify that the blue LED light on the top panel of the gateway is lit. 12 Follow the instructions in your owner’s manual for your computer or other wireless device to activate the wireless connection.

  • Page 35: Chapter 3 Configuration And Operation Of The Tes301

    Chapter 3 Configuration and Operation of the TES301 Introduction This chapter provides instructions to use the web-based utility to set up connections and configure the TES301 features. In This Chapter  Logging into the Home Gateway ............18  Dashboard ....................19 ...

  • Page 36: Logging Into The Home Gateway

    Chapter 3 Configuration and Operation of the TES301 Logging into the Home Gateway Complete the following steps to access the web-based utility. Note: Your service provider may restrict access to the web-based utility. Contact your service provider for the login information.

  • Page 37: Dashboard

    Dashboard Dashboard The TES301 web-based utility provides an easy-to-use dashboard to review high- level settings for the configuration of your gateway. You can drill down to the details or make changes by clicking the associated button for each category. 4038767 Rev B...

  • Page 38: Internet

    Complete the following steps to set up your Internet connection. From the TES301 dashboard, click the Change Connection Type button located in the Internet cell. The Internet Connection Type screen appears. The Status field indicates Connected or Disconnected based on your current configuration.
  • Page 39 Internet Select one of the options from the Connection Type drop-down menu. The screen refreshes to display the fields applicable to the connection type selected. The list of options include the following:  DHCP (Default)—Select this option to enable the DCHP server on your network to assign an IP address to your gateway.
  • Page 40 Chapter 3 Configuration and Operation of the TES301 Complete the fields that are specific for the connection type you selected in step  For a Static connection: Note: Your service provider may provide static Internet IP address, subnet mask, and default gateway values. Use the scroll bar to access all of the fields on this screen.
  • Page 41 Internet  For a PPPoE connection: Note: Use the scroll bar to access all of the fields on this screen. Username and Password—Enter the Username and Password as – provided by your service provider. – Connect on Demand—You can configure the Gateway to cut the Internet connection after it has been inactive for a specified period of time (Max Idle Time).
  • Page 42 Chapter 3 Configuration and Operation of the TES301  For a PPTP connection: Note: Use the scroll bar to access all of the fields on this screen. – Internet IP Address—Enter the Gateway’s IP address as provided by your service provider.
  • Page 43 Internet Max Idle Time—Enter the number of minutes you want to have elapsed – before your Internet connection terminates. The default Max Idle Time is 5 minutes.  For an L2TP connection: Note: Use the scroll bar to access all of the fields on this screen. Username and Password—Enter the Username and Password provided –...

  • Page 44: Voip Settings

    (SIP) proxy server information that is obtained from your service provider. Complete the following steps to configure the SIP parameters for your VoIP settings. From the TES301 dashboard, click the Change Settings button located in the VoIP Settings cell. 4038767 Rev B...
  • Page 45 VoIP Settings From the SIP tab, complete the Subscriber Information fields. Note: Use the scroll bar to access all of the fields on this screen.  Line 1/Line 2 Option—Select Enabled to use the SIP feature for one or more phone lines.
  • Page 46 Chapter 3 Configuration and Operation of the TES301 Complete the SIP Registrar Server fields. Note: Use the scroll bar to access all of the fields on this screen.  Registrar Option—Select Disabled to ignore the Registrar Server feature. Select Enabled to activate this feature.

  • Page 47: Service

    VoIP Settings Complete the Outbound Proxy Server fields. Note: Use the scroll bar to access all of the fields on this screen.  Outbound Server Option—Select Disabled to ignore the Outbound Server feature.  Outbound Server—If the Outbound Server Option is enabled, provide the host name or IP address of the outbound proxy server.
  • Page 48 Chapter 3 Configuration and Operation of the TES301 From the TES301 dashboard, click the Change Settings button located in the VoIP Settings cell. Complete the fields for the Service tab. Note: Use the scroll bar to access all of the fields on this screen.

  • Page 49: Voice

    FAX service, you need to select the FAX mode that matches the remote FAX device. Complete the following steps to configure the Voice parameters for your VoIP settings. From the TES301 dashboard, click the Change Settings button located in the VoIP Settings cell. 4038767 Rev B...
  • Page 50 – FAX—Configures the TES301 to use relay mode to transmit FAX data through an IP network. None—Indicates that the TES301 cannot send out FAX data but can only – receive FAX data. G711 Pass-through—Configures the TES301 to send out FAX data with –...

  • Page 51: Advanced

    Advanced If the TES301 is behind a firewall, you can select NAT Traversal Mode and enter the necessary information obtained from your service provider. This function may help traverse firewall and provide voice service normally. The Codec Settings fields allow you to change the setting used in a voice call.
  • Page 52 Chapter 3 Configuration and Operation of the TES301  If yes, choose STUN or Port Mapping from the NAT Traversal Mode drop- down menu; then, continue with the next step. Note: Use the scroll bar to access all of the fields on this screen.
  • Page 53 VoIP Settings d Skip to step 5 to continue. If you selected the Port Mapping option, complete the following steps: External Router Address—Enter the external router address. IPv4 address or FQDN formats are acceptable for this field. b External SIP Signal Port—Enter the external SIP signal port used to communicate with SIP agent in public network.

  • Page 54: Call Log

    Click Save Changes to save the information or Cancel to return to the dashboard. Call Log Complete the following steps to review the Call Log for your VoIP usage. From the TES301 dashboard, click the Change Settings button located in the VoIP Settings cell. 4038767 Rev B...
  • Page 55 VoIP Settings Click the Call Log tab to view the call history for each line. If desired, click one of the following filter options:  All—Displays all outgoing, received, and missed calls in the order placed or received.  Outgoing—Displays only outgoing calls. ...

  • Page 56: Wi-Fi

    Wi-Fi Complete the following steps to configure the Wi-Fi settings on your gateway. Note: The TES301 can support SSIDs for two concurrent wireless Access Points. By default, only the Home SSID is activated. From the TES301 dashboard, click the Change Settings button located in the Wi-Fi cell.
  • Page 57 Use the Wi-Fi Settings tab to configure this device as an Access Point device or Wi-Fi Range Extension. Note: When using Wi-Fi Range Extension mode, the TES301 can act as a Wireless client and connect to an active wireless Access Point. This connection then will be used as the primary WAN connection.
  • Page 58 Passphrase—Enter the passphrase of the associated Access Point. – Rescan—Click this button to refresh the list of AP devices within range of your TES301. Some devices may become inactive based on configuration settings. – Internet Connection Type—The Wi-Fi Range Extension supports two connection options, DHCP or Static.

  • Page 59: Connect Devices

    Click Save Changes to save the information or Cancel to return to the dashboard. Connect Devices Complete the following steps to connect your gateway with a WPS-supported device. From the TES301 dashboard, click the Change Settings button located in the Wi-Fi cell. 4038767 Rev B...
  • Page 60 Chapter 3 Configuration and Operation of the TES301 Click the Wi-Fi Protected Setup tab. Select the network you want to associate with the wireless client device: Home Network or Guest Network. Use one of the following methods to pair devices.

  • Page 61: Home Address

    Complete the following steps to set up your 911 information. Note: The fields for Home Address may vary based on your geographic location. From the TES301 dashboard, click the Edit 911 Address button located in the Home Address cell. Complete the fields on the screen.

  • Page 62: Configure The Dlna Settings

    Note: For instructions on using the Digital Media features, refer to the Managing Digital Media (on page 87) chapter. From the TES301 dashboard, click the Change Settings button located in the DLNA cell. The Local Digital Media view appears with content information and sharing permissions options.
  • Page 63  If no, select Disabled. The Advertisement on WAN option is applicable if your TES301 is in a cascaded network where the router WAN port is connected to the LAN segment of another router. If this option is set to Enabled, media contents of the external USB storage can be accessed from the WAN port.

  • Page 64: Advanced Settings

    Chapter 3 Configuration and Operation of the TES301 Advanced Settings The Advanced Settings cell on the main dashboard of the web-based utility provides access to advanced parameters for administrative, access, and security settings. These parameters are typically managed by your service provider and should only...

  • Page 65: Chapter 4 Configuring Advanced Settings

    Chapter 4 Configuring Advanced Settings Introduction This chapter provides instructions to use the web-based utility to configure the TES301 advanced settings. In This Chapter  Accessing the Advanced Settings Dashboard ........48  Setup ....................... 50  Wi-Fi ....................... 61 ...

  • Page 66: Accessing The Advanced Settings Dashboard

    Accessing the Advanced Settings Dashboard Complete the following steps to access the Advanced Settings options on your gateway. From the TES301 main dashboard, click the Change Settings button located in the Advanced Settings cell. Click the Proceed button on the pop-up message that appears.
  • Page 67 Accessing the Advanced Settings Dashboard The Advanced Settings dashboard appears. 4038767 Rev B...

  • Page 68: Setup

    Chapter 4 Configuring Advanced Settings Setup From the Advanced Settings Dashboard, click the Make Changes button to access advanced Setup options. If you make any changes, remember to click Save Changes to save the information. Click Cancel to return to the Advanced Settings dashboard. Basic Setup The Setup screen is the first screen you will see when accessing the gateway.
  • Page 69 Setup Internet Setup Field Description The gateway supports five connection types:  Automatic Configuration DHCP (Default)—Select this option to enable the DCHP server on your network to assign an IP address to your gateway. This method ensures that your gateway has a unique IP address within range of the subnet.
  • Page 70 Chapter 4 Configuring Advanced Settings Field Description This is the gateway's IP Address and Subnet Mask as seen by external users on the Internet. If your Internet connection Internet IP Address and requires a static IP address, then enter the Gateway’s IP Subnet Mask Address and Subnet Mask as provided by your service provider.

  • Page 71: Ddns

    Setup Field Description The Domain Name System (DNS) translates domain or website names into Internet addresses or URLs. Your service provider will provide you with at least one DNS Server IP Static DNS 1-3 Address. If you wish to utilize another, enter that IP Address in one of these fields.

  • Page 72: Mac Address Clone

    Chapter 4 Configuring Advanced Settings MAC Address Clone MAC Cloning The gateway's MAC address is a 12-hexadecimal digit code assigned to a unique piece of hardware for identification. Your service provider may require that you register the MAC address of your network card/adapter, which was connected to your cable or DSL modem during installation.

  • Page 73: Advanced Routing

    Setup Advanced Routing On the Advanced Routing screen, you can set the routing mode and settings of the gateway. Router mode is recommended. Field Description Use the default setting, Router, if the gateway is hosting your Operating Mode networks connection to the Internet. Select Bridge if the gateway operates on a network with other routers or gateways.
  • Page 74 Chapter 4 Configuring Advanced Settings Field Description Set Up Static Routes To set up a static route between the Gateway and another network, select a number from the Select set number drop- down list. (A static route is a pre-determined pathway that network information must travel to reach a specific host or network.) Enter the following data:...
  • Page 75 Setup Field Description Click the Show Routing Table button to view all of the valid route entries in use. The Destination IP address, Subnet Mask, Gateway, and Interface will be displayed for each entry. Click the Refresh button to refresh the data displayed. Click the Close button to return to the Routing screen.

  • Page 76: Ipv6 Setup

    Chapter 4 Configuring Advanced Settings IPv6 Setup Field Description IPv6 WAN Listen to Router Select Enabled (default) to allow the WAN interface to accept Advertisement router advertisements. Otherwise, select Disabled. Select Enabled to activate the fields for this option. Otherwise, select Disabled (default).
  • Page 77 Setup Field Description Click this button to display information for the DHCPv6 Client Configuration. Show DHCPv6 Config Choose a tab to view the DHCPv6 related details. Click Close to return to the previous view. To set up an IPv6 route, select a number from the Select set number drop-down list.
  • Page 78 Chapter 4 Configuring Advanced Settings Field Description The DUID field displays the LAN-interfacing device unique identifier. If you choose to change it, the format must be as DUID follows: 00:03:00:01:xx:xx:xx:xx:xx:xx 4038767 Rev B...

  • Page 79: Wi-Fi

    Wi-Fi Wi-Fi From the Advanced Settings Dashboard, click the Make Changes button to access advanced Wi-Fi options. If you make any changes, remember to click Save Changes to save the information. Click Cancel to return to the Advanced Settings dashboard. 4038767 Rev B...

  • Page 80: Basic Wireless Setup

    Chapter 4 Configuring Advanced Settings Basic Wireless Setup Field Description Basic Wi-Fi Setting at 2.4 GHz Band From this drop-down menu, you can select the wireless standards running on your network.  If you have both Wireless-B, Wireless-G and Wireless-N (2.4GHz) devices in your network, keep the default setting, Mixed.
  • Page 81 Wi-Fi Field Description This isolates all wireless clients and wireless devices on your network from each other. Wireless devices will be able to AP Isolation communicate with the Gateway but not with each other. To use this function, select Enabled. AP Isolation is turned Disabled by default.
  • Page 82 Chapter 4 Configuring Advanced Settings Field Description This value indicates the interval of the Delivery Traffic Indication Message (DTIM). A DTIM field is a countdown field informing clients of the next window for listening to broadcast and multicast messages. When the Gateway has buffered DTIM Internal broadcast or multicast messages for associated clients, it sends the next DTIM with a DTIM Interval value.

  • Page 83: Wi-Fi Security

    Wi-Fi Wi-Fi Security Field Description Select Home Network to enable or disable Home Network Configuration View Security configuration. Select Guess Network to enable or disable Guess Network Security configuration.  WPA-Personal WPA used TKIP for encryption. Enter the Passphrase, which can have 8 to 63 characters. Then enter the Key Renewal period, which instructs the Gateway how often it should change the encryption keys.

  • Page 84: Wi-Fi Protected Setup

    Chapter 4 Configuring Advanced Settings Wi-Fi Protected Setup Field Description Select Home Network if the wireless client will be associated with the Home Network through Wi-Fi Protected Setup. Select Configuration View Guess Network if the wireless client will be associated with the Guess Network through Wi-Fi Protected Setup.

  • Page 85: Wi-Fi Mac Filter

    Wi-Fi Wi-Fi MAC Filter Wireless access can be filtered by using the MAC addresses of the wireless devices transmitting within your network. Option Description Select Home Network to enable or disable Home Network Configuration View MAC Filter configuration. Select Guess Network to enable or disable Guess Network MAC Filter configuration.

  • Page 86: Security

    Chapter 4 Configuring Advanced Settings Security From the Advanced Settings Dashboard, click the Make Changes button to access advanced Security options. If you make any changes, remember to click Save Changes to save the information. Click Cancel to return to the Advanced Settings dashboard. Firewall Field Description...

  • Page 87: Vpn Passthrough

    Security VPN Passthrough Virtual Private Networking (VPN) is typically used for work-related networking. For VPN tunnels, the Gateway supports IPSec Pass-Through and PPTP Pass- Through. Option Description Internet Protocol Security (IPSec) is a suite of protocols used to implement secure exchange of packets at the IP layer.

  • Page 88: Lcd Settings

    Chapter 4 Configuring Advanced Settings LCD Settings From the Advanced Settings Dashboard, click the Make Changes button to access the LCD Settings options. If you make any changes, remember to click Save Changes to save the information. Click Cancel to return to the Advanced Settings dashboard. Language This function allows you to change the language displayed on the LCD.

  • Page 89: Screen Settings

    LCD Settings Screen Settings This function allows you to set the Power Saving mode and choose a Screen Saver. Power Saving Choose an option from the Turn Off LCD drop-down menu to configure the LCD to power off after being idle for the specified period of time. 4038767 Rev B...
  • Page 90 Chapter 4 Configuring Advanced Settings Screen Saver Choose an option from the Screen Saver Protect drop-down menu:  Disabled—Select this option to disable the screen saver feature. The LCD will appear black in idle mode.  Enabled - Wallpaper (default)—Select this option to use the wallpaper feature.

  • Page 91: Parental Control

    Parental Control Parental Control From the Advanced Settings Dashboard, click the Make Changes button to access Parental Control options. If you make any changes, remember to click Save Changes to save the information. Click Cancel to return to the Advanced Settings dashboard. The Basic Setup screen allows you to block or allow specific kinds of Internet usage.
  • Page 92 Chapter 4 Configuring Advanced Settings Option Description This feature allows you to customize up to ten different Internet Access Policies for particular PCs, which are identified by their IP or MAC addresses. For each policy designated PCs, during the days and time periods specified.
  • Page 93 Parental Control Option Description Website Blocking by You can block access to certain website by the keywords contained Keyword in their web page. 4038767 Rev B...

  • Page 94: Applications And Gaming

    Chapter 4 Configuring Advanced Settings Applications and Gaming From the Advanced Settings Dashboard, click the Make Changes button to access the options described in this section. If you make any changes, remember to click Save Changes to save the information. Click Cancel to return to the Advanced Settings dashboard.

  • Page 95: Port Range Triggering

    Applications and Gaming Field Description Enter the number or range of port(s) used by the server or Internet Start ~ End Port application. Check with the Internet application documentation for more information. Protocol Select the protocol TCP or UDP, or select Both. IP Address Enter the IP Address of the PC running the application.

  • Page 96: Administration

    Chapter 4 Configuring Advanced Settings Administration From the Advanced Settings Dashboard, click the Make Changes button to access the options described in this section. If you make any changes, remember to click Save Changes to save the information. Click Cancel to return to the Advanced Settings dashboard. Management This Management screen allows you to change the Gateway's access settings and to configure UPnP (Universal Plug and Play) features.

  • Page 97: Web Management Control

    Administration Router Password Router Password/Re-enter to Confirm—To ensure the Gateway's security, you will be asked for your password when you access the Gateway's Web-based Utility. The default password is admin. It is recommended that you change the default password to one of your choice. Enter a new Gateway password and then enter it again in the Re-enter to Confirm field.

  • Page 98: Tr069 Client

    Chapter 4 Configuring Advanced Settings TR-069 Client TR-069 (short for Technical Report 069) is a Broadband Forum) technical specification entitled CPE WAN Management Protocol (CWMP). It defines an application layer protocol for remote management of end-user devices. A client resides on the system facilitates the communication to the network server. TR069 Client—...

  • Page 99: Configuration

    Administration Configuration The Configuration screen allows you to restore the Gateway's configuration to its factory default settings or to restore the Gateway's configuration to a backup setting. Factory Defaults—To clear all of the Gateway's settings and reset them to its factory defaults, select the Yes radio button and click the Restore button.

  • Page 100: Status

    Chapter 4 Configuring Advanced Settings Status From the Advanced Settings Dashboard, click the Make Changes button to access advanced Status information. Click the Close button to return to the Advanced Settings dashboard. Router The Router screen displays information about the Gateway and its current settings. The on-screen information will vary depending on the Internet Connection Type selected on the Setup screen.

  • Page 101: Local Network

    Status Field Description If required by your ISP, this was entered on the Basic Setup Domain Name screen. Indicates the type of Internet connection you are using. For dial-up style connections such as PPPoE or PPTP, there is a Connection Type Connect button to click if there is no connection and you want to establish an Internet connection.

  • Page 102: Ipv6

    Chapter 4 Configuring Advanced Settings Field Description Click the DHCP Static IP Table button to view the DHCP Client Table, which lists computers and other devices that have been assigned IP DHCP Static IP addresses by the Client itself. The list can be sorted by Client Name, IP Table Address, MAC Address, and Expires (how much time is left for the current IP address).

  • Page 103: Critical Event

    Status Critical Event Criticial event keeps a list of an import system events which have happened on this system after its first power up. Sequence NO.—Chronological order of the event in ascending order. The largest number is associated with the most recent event. Event Context—Please check with your system administrator and/or customer to understand its context.

  • Page 105: Chapter 5 Managing Digital Media

    Chapter 5 Managing Digital Media Introduction This chapter provides instructions to use the TES301 to view, play, and share digital media. The TES301 can control up to four digital media recording (DMR) devices simultaneously. You can browse digital content by album, artist, date, genre, and other meta-data categories.

  • Page 106: Using The Media Controller

    Using the Media Controller Complete the following steps to use the Digital Media Controller on your gateway. From the TES301 dashboard, click the Digital Media Controller and Server hyperlink located in the DLNA cell. A new window opens with the Digital Media Controller view displayed.
  • Page 107 Using the Media Controller From the Digital Media Server List cell, select the source for the file(s) you want to view or play. The DMS Media Content cell displays browser options for you to navigate to the file(s). From the DMS Media Content cell, select the file(s) you want to add view or play;...

  • Page 108: Using The Media Server

    Complete the following steps to upload files to the Digital Media Server on your gateway. From the TES301 dashboard, click the Digital Media Controller and Server link located in the DLNA cell. A new window opens with the Digital Media Controller view displayed.
  • Page 109 Using the Media Server Click the Digital Media Server tab. The Digital Media Server view appears. Note: Media content that is found in the home network (via USB or connected network device) will appear in the window. Click one of the category options to navigate to the media you want to play or view (Browse Folder, Music, Video, or Picture).
  • Page 110 Chapter 5 Managing Digital Media Use the browser to navigate to the file(s) you want to play or view. Select a file and click the Play icon in the Action column. The player associated with that file type launches plays/displayes the file selected. 4038767 Rev B...

  • Page 111: Chapter 6 Using The Lcd

    Chapter 6 Using the LCD Introduction The top panel of the TES301 provides quick access to status and setup options using the liquid crystal display (LCD). Read this chapter to get familiar with the LCD and touch-sensitive navigation. In This Chapter ...

  • Page 112: Get Familiar With The Lcd Menus And Pages

    Chapter 6 Using the LCD Get Familiar with the LCD Menus and Pages Follow the steps below to navigate to the Home Page and through the menus, setup and status pages available from the LCD. Wave your hand over the LCD. The Home page and the touch-sensitive arrow keys appear.

  • Page 113: Internet

    Internet Internet Follow the steps below to navigate to the Internet Status page. Wave your hand over the LCD. If necessary, tap the left arrow to navigate to the Home page. Tap the up or down arrows to select the Internet icon. Tap the right arrow.

  • Page 114: Phone

    Chapter 6 Using the LCD Phone Follow the steps below to navigate to the Phone menus and options. Wave your hand over the LCD. If necessary, tap the left arrow to navigate to the Home page. Tap the up or down arrows to select the Phone icon. Tap the right arrow.
  • Page 115 Phone Tap the right arrow. The details for the first call in that category appears. Tap the down and up arrows to page through the call details for each call in that category. Tap the left arrow to exit this view. 4038767 Rev B...

  • Page 116: Wi-Fi

    Chapter 6 Using the LCD Wi-Fi Follow the steps below to navigate to the Wi-Fi Status page. Wave your hand over the LCD. If necessary, tap the left arrow to navigate to the Home page. Tap the up or down arrows to select the Wi-Fi icon. Tap the right arrow.

  • Page 117: Turn Wi-Fi Off Or On

    Wi-Fi Turn Wi-Fi Off or On If necessary, refer to the previous section to access the Wi-Fi Network Status page; then, follow the steps below to turn Wi-Fi off or on. From the Wi-Fi Network Status page, tap the down or up arrow keys to highlight the SSID you wish to manage.
  • Page 118 Chapter 6 Using the LCD Tap the right arrow. A confirmation request appears. Tap the right arrow again to accept the change or tap the left arrow to cancel the request. Tap the left arrow to exit the SSID details page. 4038767 Rev B...

  • Page 119: Initiate Wi-Fi Protection Setup

    Wi-Fi Initiate Wi-Fi Protection Setup Complete the following steps to initiate Wi-Fi Protection Setup. Before you proceed: At least one SSID must already be set up. Go to the Wi-Fi (on page 38) section to  setup an SSID. Wi-Fi must be turned on for the SSID you are managing. Go to Turn Wi-Fi Off or ...
  • Page 120 Chapter 6 Using the LCD Tap the right arrow. Options for the selected SSID appear. Tap the down or up arrow keys to select Initiate Wi-Fi Protection. Tap the right arrow. Follow the instructions that appear or tap the left arrow to cancel the request.

  • Page 121: Connection

    Connection Connection Follow the steps below to navigate to the Connection status page. Wave your hand over the LCD. If necessary, tap the left arrow to navigate to the Home page. Tap the up or down arrows to select the Connection icon. Tap the right arrow.

  • Page 122: Settings

    Chapter 6 Using the LCD Settings Follow the steps below to navigate to the Settings menus and options. Wave your hand over the LCD. If necessary, tap the left arrow to navigate to the Home page. Tap the up or down arrows to select the Settings icon. Tap the right arrow.

  • Page 123: Perform Factory Reset

    Settings Tap the right arrow to view the current Emergency 911 Address information. Note: Go the following sections in chapter 3 to make changes to this information:  Logging into the Home Gateway (on page 18)  Home Address (on page 43) Tap the left arrow to exit this view.

  • Page 124: Select Language Settings

    Chapter 6 Using the LCD Follow the instructions that appear in the LCD screen or tap the left arrow to exit without making changes. Select Language Settings Complete the following steps to select your preferred Language. From the Settings menu, tap the up or down arrows to select Language. Tap the right arrow to view the current language setting.

  • Page 125: View Network Information

    Settings Tap the right arrow to change the current setting. A confirmation request appears. Tap the right arrow again to accept the change or tap the left arrow to cancel the request. Tap the left arrow to return to the Settings menu. View Network Information Complete the following steps to view your network information.

  • Page 126: Use Network Tools

    Chapter 6 Using the LCD Tap the right arrow. The details for that menu option appears. Note: The information in the example above is managed by your service provider. Contact your service provider to request/Go to --- and follow the instructions to make changes to this information.
  • Page 127 Settings  Ping—Pings the IP address of the default gateway of the Internet WAN connection. To use this option, highlight it and tap the right arrow. A request-in-process message appears followed by a results page. Ping in Process Ping Results ...

  • Page 128: Reboot

    Chapter 6 Using the LCD Reboot Complete the following steps to perform a Reboot. From the Settings menu, tap the up or down arrows to select Reboot. Tap the right arrow. Instructions to perform a reboot appear. Follow the instructions that appear in the LCD screen or tap the left arrow to exit without making changes.

  • Page 129: Set Up Time Of Day Parameters

    Settings Tap the right arrow. The System Event Log page appears. Tap the left arrow to exit this view. Set Up Time of Day Parameters Complete the following steps to select your preferred Time Zone settings. From the Settings menu, tap the up or down arrows to select Time (Manual Configure).
  • Page 130 Chapter 6 Using the LCD Tap the right arrow. A confirmation message appears. (Optional) Tap the down arrow to change the Daylight Savings setting. Tap the left arrow to exit this view. 4038767 Rev B...

  • Page 131: App Store

    App Store App Store Follow the steps below to navigate to the App Store menus and options. Wave your hand over the LCD. If necessary, tap the left arrow to navigate to the Home page. Tap the Up/Down arrows to select the App Store icon. Tap the right arrow.

  • Page 133: Appendix A Telephone Key Press Specifications

    Appx auto letter Appendix A Telephone Key Press Specifications Introduction This TES301 supports well known Vertical Service Activation Codes. This appendix lists these codes and provides general key press guidelines. In This Appendix  Telephone Key Press Guidelines ............116 ...

  • Page 134: Telephone Key Press Guidelines

    Appendix A Telephone Key Press Specifications Telephone Key Press Guidelines Description Dial Sequence or Format Minimum digits (1 digits) Maximum digits (64 digits) Operator Voice Mail Directory Repair Emergency Local Number NXX-XXXX North American Long Distance 1-NXX-NXX-XXXX International 011 + Country Code + City Code + Local Number 4038767 Rev B...

  • Page 135: Vertical Services Activation Codes

    To return to the original call, press flash hook. Hold Reminder On-hook If remote party still connected, TES301 will issue reminder ring after 30 seconds. Call Transfer Entering Call Transfer Flash hook+DN To transfer a call, press flash then dial the new number.
  • Page 136 Speed Dial (10 entries) Add/Replace Speed *74+X+DN To submit speed dial entry to Dial Entry TES301, dialing dial *74 + one-digit speed dial code + Destination Number (maximum to 31 digits). Remove Speed Dial Not applicable Speed dial entry can be removed Entry through Web/GUI only.
  • Page 137 4038767 Rev B...
  • Page 138 This document includes various trademarks of Cisco Systems, Inc. Please see the Notices section of this document for a list of the Cisco Systems, Inc. trademarks used in this document. Product and service availability are subject to change without notice.

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