Troubleshooting - Zte Z289L User Manual

Troubleshooting

Problem Suggested Solution
• Make sure the Wi-Fi function is active.
Cannot establish the
• Refresh network list and select the correct SSID.
Wi-Fi connection
• Check the IP address to make sure your device can
between the Z289L
obtain an IP address automatically in the Internet
device and your
protocol (TCP/IP) properties.
Wi-Fi enabled
device. • Type the correct network key (Wi-Fi password) when you
connect to the Z289L device.
• Make sure your SIM card is installed.
Your connected
device cannot • Change the location to find a place with good signal.
access the Internet.
• Contact your service provider.
• Enter the correct address. The default address is
Cannot access the
http://192.168.0.1 or http://mobile.hotspot.
web configuration
• Only use one network adapter in your PC.
page.
• Do not use any proxy server.
• Select Device Info on the LCD screen to check the
About the password currently setup password or check the label on the device
to get it (if you never changed the original password).
40
For more assistance, please:
• Visit www.ztedevice.com
Troubleshooting
41