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Troubleshooting
Voice Related Problems
Symptoms
There is no dial tone.
There is a prompt / phone alert /
announcement as soon as I lift the
phone off the hook.
The line is noisy/distorted when I lift the
phone off the hook.
I hear a rapid engaged tone as soon as
I lift the phone off the hook.
After dialing the last digit I hear nothing/
silence.
Possible Problems/ Solutions
•
Please wait for 1~2 minutes after the
router is turned on.
•
If signal strength is weak, you have no
good RF reception. Change the location
of the router.
Make sure your (U)SIM card is inserted
correctly and the PIN number has been
entered. If the PIN number has been entered
incorrectly then you will need to enter the
PUK code when prompted.
•
Remove any electrical appliance which
is too close to the phone or your device.
•
The cable or phone set might be faulty.
•
Put the phone on the hook and try again.
•
Please contact with your servicer
provider.
When you have finished dialing you can
press the # key or wait 4-8 seconds to
connect the call.
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