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Samsung ProXpress C262x Series User Manual

Color laser printer samsung proxpress
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User's Guide
User's Guide
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on Windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

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Summary of Contents for Samsung ProXpress C262x Series

  • Page 1 User’s Guide User’s Guide BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on Windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.

  • Page 2: Table Of Contents

    BASIC 1. Introduction 3. Maintenance Key benefits Ordering supplies and accessories Features by model Available consumables Useful to know Available accessories About the user’s guide Available maintenance parts Safety information Storing the toner cartridge Machine overview Redistributing toner Control panel overview Replacing the toner cartridge Turning on the machine Replacing the waste toner container...
  • Page 3 BASIC 5. Appendix Specifications Regulatory information Copyright...

  • Page 4: Introduction

    1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by model • Useful to know • About the user’s guide • Safety information • Machine overview • Control panel overview •...

  • Page 5: Key Benefits

    Manager" on page 217). substantially reducing power consumption when not in use. • Samsung Easy Printer Manager and Printing Status is a program that • We recommend using recycled paper for saving energy. monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Easy Printer...
  • Page 6 Key benefits Wide range of functionality and application support • Using a USB cable or a network cable - You can connect to a network and set various wireless network settings using a USB cable or a network cable. • Using Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi Direct feature.

  • Page 7: Features By Model

    ● Samsung Easy Color Manager Software a. Download the software from the Samsung website and install it: (http:// www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software. You can install the printer driver and software when you insert the (●: Supported, Blank: Not supported)
  • Page 8 If you use the parallel port, you cannot use the USB cable. b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine.

  • Page 9: Useful To Know

    (see "Redistributing toner" on page 58). • Try a different print resolution setting (see "Opening printing preferences" on page 43). • Inquire at a Samsung distributor or your retailer. • Replace the toner cartridge (see "Replacing the toner • Visit www.samsung.com/supplies. Select your country/ cartridge"...

  • Page 10: About The User's Guide

    About the user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Do not discard this manual, and keep it for future reference. • Read the safety information before using the machine.

  • Page 11: Safety Information

    Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
  • Page 12 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
  • Page 13 Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Before moving the machine, turn the power off and disconnect all Use of controls or adjustments or performance of procedures other cords.
  • Page 14 Safety information Do not place the machine on an unstable surface. a. AWG: American Wire Gauge The machine could fall, causing injury or machine damage. Use only No.26 AWG or larger, telephone line cord, if necessary. Maintenance / Checking Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet.
  • Page 15 For supplies that contain toner dust (toner cartridge, waste toner • The machine should only be repaired by a Samsung service bottle, imaging unit, etc.) follow the instructions below. technician. • When disposing of the supplies, follow the instructions for disposal.
  • Page 16 Safety information When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes. Toner dust can be dangerous if inhaled or ingested. 1. Introduction...

  • Page 17: Machine Overview

    Machine overview Components The actual component may differ from the illustration below. Some components may change depending on the circumstances. Machine Quick installation guide Power cord Software CD Misc. accessories a. The software CD contains the print drivers, user’s guide, and software applications. b.
  • Page 18 Machine overview Output support Front view Output tray Control panel • This illustration may differ from your machine depending on your model. Control board cover There are various types of machine. USB memory port • Some features and optional goods may not be available depending on Optional tray model or country (see "Features by model"...
  • Page 19 Machine overview Waster toner container Rear view Rear cover Rear cover handle • This illustration may differ from your machine depending on your model. Power receptacle There are various types of machine. Power-switch • Some features and optional goods may not be available depending on model or country (see "Features by model"...

  • Page 20: Control Panel Overview

    Control panel overview Displays the current status and allows you to access • This control panel may differ from your machine depending on its model. Touch screen available menus. There are various types of control panels. Stops current operation. • Some features and optional goods may not be available depending on Stop model or country (see "Features by model"...

  • Page 21: Turning On The Machine

    Turning on the machine Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).

  • Page 22: Installing The Driver Locally

    Installing the driver locally A locally connected machine is a machine directly attached to your computer Windows using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
  • Page 23 Desktop screen, you can download from the Samsung website, www.samsung.com > find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. 1. Introduction...

  • Page 24: Reinstalling The Driver

    5 Follow the instructions in the window. Follow the instructions in the installation window. • If you cannot find a Samsung Printer Software tile, uninstall from the desktop screen mode. • If you want to uninstall Samsung’s printer management tools, from the Start screen, right-click the app >...

  • Page 25: Menu Overview And Basic Setup

    2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Machine’s basic settings • Media and tray • Basic printing • Using USB memory device...

  • Page 26: Menu Overview

    Menu overview The control panel provides access to various menus to set up the machine or use Icon Name Description the machine’s functions. Displays Eco settings. You can set menus easily using the touch screen. Direct USB Enters the USB menu when USB memory is inserted into the USB memory port on your •...
  • Page 27 Humidity a. If you set the eco mode on with a passcode from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the On-Forced message appears. You have to enter the passcode to change the eco mode status.
  • Page 28 Menu overview Setup (see "System Setup" on page 176) Network Layout Graphic Admin Setup TCP/IP (IPv4) Protocol Management Orientation Resolution User Access Control TCP/IP (IPv6) HTTP Margin Clear Text Authentication Ethernet WINS Duplex Edge Enhance Stamp 802.1x SNMPv1/v2 Paper Trapping Stamp Activate Wi-Fi UPnP(SSDP)
  • Page 29 Menu overview Job Status Counter Help (see "Job Status" on page 185) (see "Counter" on page 186) (see "Help" on page 187) Current Job Total Printed Basic Taskflow Secure Job Information Stored Job Complete Job Direct USB Setup Troubleshooting Paper jam in MP Tray Paper jam in Tray 1 Paper jam in Tray 2 Jam inside machine...

  • Page 30: Machine's Basic Settings

    Device Settings in Samsung Easy • Minute = 00 to 59 Printer Manager program For Windows and Mac users, set from Samsung Easy Printer Manager > • Clock Mode: You can set your machine to display the current time using either a 12 hours or 24 hours format.

  • Page 31: Media And Tray

    To change the size, you need to adjust the paper guides. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.
  • Page 32 Media and tray Loading paper in the tray For Legal-sized paper: Push button as shown and pull out the tray. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
  • Page 33 Media and tray Squeeze and the paper width guide and paper length lever to locate After inserting paper into the tray, squeeze the paper width guides and them in the correct paper size slot marked at the bottom of the tray to paper length guide.
  • Page 34 Media and tray When you print a document, set the paper type and size for the tray (see • Do not push the paper width guide too far causing the media to warp. "Setting the paper size and type" on page 40). •...
  • Page 35 Media and tray Press the push-release of multi-purpose tray and it down to open. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force them too much, or the paper will bent resulting in a paper jam or skew.
  • Page 36 The paper setting in the machine and driver should match to print without a ● ● Thicker paper mismatch error. ● ● ● Thin To change the paper setting set in the machine, from the Samsung Easy Printer ● ● Cotton (Switch to advanced mode) > Device Settings. Manager select ● ● Color Or you can set it using (Setup) >...
  • Page 37 Media and tray Envelope • Do not use envelopes with clasps, snaps, windows, coated lining, self- adhesive seals, or other synthetic materials. Printing successfully on envelopes depends upon the quality of the envelopes. • Do not use damaged or poorly made envelopes. To print an envelope, place it as shown in the following figure.
  • Page 38 Media and tray Transparency • Do not leave unused transparencies in the paper tray for long. Dust and dirt may accumulate on them, resulting in spotty printing. • To avoid smudging caused by fingerprints, handle them carefully. • In case of color printing using transparencies, the picture quality would •...
  • Page 39 Media and tray Labels • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine To avoid damaging the machine, use only labels designed for use in laser components.

  • Page 40: Preprinted Paper

    The paper setting in the machine and driver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) > Device Settings.
  • Page 41 Media and tray Select (Setup) > Paper > Next > select a tray > Paper Size or Paper Type on the touch screen. Using the output support Select the tray and the option you want. The surface of the output tray may become hot if you print a large number Press (Stop) button or home ( ) icon to return to ready mode.

  • Page 42: Basic Printing

    Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 192). Printing If you are a Mac, Linux, or Unix operating systems user, refer to the Advanced Guide (see "Mac printing"...
  • Page 43 Open the document you want to print. • You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 228). Select Print from the file menu. The Print window appears. 2. Menu Overview and Basic Setup...

  • Page 44: Using A Favorite Setting

    The Favorites option, which is visible on each preferences tab except for the Favorites and Samsung tab, allows you to save the current preferences for To delete saved settings, select it in the Favorites tab and click Delete.

  • Page 45: Setting Eco Mode On The Driver

    If you set the Eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the On-forced The Eco function cuts toner consumption and paper usage. The Eco function message appears.
  • Page 46 Passcode button: You can set from SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the password button is activated. To change the print settings, click on this button, enter the password or need to contact the administrator.

  • Page 47: Using Usb Memory Device

    Using USB memory device Insert a USB memory device into the USB memory port on your machine. About USB memory device USB memory devices are available with a variety of memory capacities to give you more room for storing documents, presentations, music and videos, high resolution photographs, or whatever other files you want to store or move.
  • Page 48 Using USB memory device Press (Stop) button or home ( ) icon to return to ready mode. Printing from a USB memory device You can directly print files stored on a USB memory device. Backing up data Direct Print option supported file types: Data in the machine’s memory can be accidentally erased due to power failure •...

  • Page 49: Restoring Data

    Using USB memory device Restoring data Deleting an image file Insert the USB memory device on which the backup data is stored in to Insert a USB memory device into the USB memory port on your machine. the USB memory port. Select (Direct USB) >...

  • Page 50: Viewing The Usb Memory Status

    Using USB memory device Viewing the USB memory status You can check the amount of memory space available for scanning and saving documents. Insert a USB memory device into the USB memory port on your machine. Select (Direct USB) > Show Space > Next on the touch screen. The available memory space appears on the display.

  • Page 51: Maintenance

    3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available consumables • Available accessories • Available maintenance parts • Storing the toner cartridge • Redistributing toner •...

  • Page 52: Ordering Supplies And Accessories

    Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.

  • Page 53: Available Consumables

    Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.

  • Page 54: Available Accessories

    Available accessories You can purchase and install accessories to enhance your machine’s performance and capacity. Some features and optional goods may not be available depending on models or countries (see "Features by model" on page 7). Accessory Function Part name Memory module Extends your machine’s memory capacity.

  • Page 55: Available Maintenance Parts

    Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer Status"...

  • Page 56: Storing The Toner Cartridge

    Do not store on the floor. If the toner cartridge is removed from the printer, follow the instructions below to store the toner cartridge Samsung Electronics does not recommend or approve the use of non-Samsung properly. brand toner cartridges in your printer including generic, store brand, refilled, or •...
  • Page 57 Storing the toner cartridge Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.

  • Page 58: Redistributing Toner

    The Status LED blinks red. The toner-related message saying that the toner is low may appear on the display. • The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 228).
  • Page 59 Redistributing toner 3. Maintenance...

  • Page 60: Replacing The Toner Cartridge

    The status LED and the toner-related message on the display indicate when each individual toner cartridges should be replaced. • The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is empty on toner (see "Using Samsung Printer Status" on page 228).
  • Page 61 Replacing the toner cartridge 3. Maintenance...
  • Page 62 Replacing the toner cartridge 3. Maintenance...

  • Page 63: Replacing The Waste Toner Container

    Replacing the waste toner container When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available consumables" on page 53). •...
  • Page 64 Replacing the waste toner container 3. Maintenance...

  • Page 65: Installing Accessories

    Installing accessories Precautions Setting Device Options • Disconnect the power cord When you install the optional devices such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use Never remove the control board cover while the power is turned on. the optional devices you installed in this driver, you can set the optional devices To avoid the possibility of an electrical shock, always disconnect the power in Device Options.
  • Page 66 Installing accessories • Admin Job Accounting: Allows you to associate user and account identification information with each document you print. If Printer properties item has ▶ mark, you can select other printer drivers connected with selected printer. User permission: If you check this option, only users with user permission can start a print job.
  • Page 67 Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. We recommend the use of only genuine Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM's.
  • Page 68 Installing accessories 3. Maintenance...

  • Page 69: Monitoring The Supplies Life

    Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed. Replace the corresponding parts, if necessary. Select (Setup) > System > Next > Maintenance > Supplies Info. on the touch screen. Select (Information) >...

  • Page 70: Setting The Toner Low Alert

    If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program. Samsung Easy Printer Manager >...

  • Page 71: Cleaning The Machine

    Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and prolong the life of your machine. •...
  • Page 72 Cleaning the machine Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. •...
  • Page 73 Cleaning the machine 3. Maintenance...
  • Page 74 Cleaning the machine Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. •...

  • Page 75: Tips For Moving & Storing The Machine

    Tips for moving & storing the machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...

  • Page 76: Troubleshooting

    4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing paper jams • Understanding the status LED • Understanding display messages • This chapter gives helpful information about what to do when you encounter an error. If your machine has a display screen, check the message on the display screen first to solve.

  • Page 77: Tips For Avoiding Paper Jams

    Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 31). •...

  • Page 78: Clearing Paper Jams

    Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 1 Click this link to open an animation about clearing a jam. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). 4.
  • Page 79 Clearing paper jams In optional tray Click this link to open an animation about clearing a jam. 4. Troubleshooting...
  • Page 80 Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...
  • Page 81 Clearing paper jams In the multi-purpose tray Click this link to open an animation about clearing a jam. 4. Troubleshooting...
  • Page 82 Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...
  • Page 83 Clearing paper jams Inside the machine Click this link to open an animation about clearing a jam. The fuser area is hot. Turn the machine off and let the machine cool before removing paper from the fuser unit area. Failure to take care when removing paper from this area may cause injury.
  • Page 84 Clearing paper jams In exit area Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting...
  • Page 85 Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...
  • Page 86 Clearing paper jams In the duplex unit area Click this link to open an animation about clearing a jam. 4. Troubleshooting...

  • Page 87: Understanding The Status Led

    • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 89). • You also can resolve the error with the guideline from the computer’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 228). • If the problem persists, call a service representative. 4. Troubleshooting...
  • Page 88 Understanding the status LED Status Description The machine is off-line. Blinking When the backlight blinks, the machine is receiving or printing data. Green • The machine is on-line and can be used. • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem is cleared, the machine resumes.

  • Page 89: Understanding Display Messages

    • You can resolve the error with the guideline from the computer’s inside machine. "Inside the machine" Printing Status program window (see "Using Samsung Printer Status" on on page 83). page 228). Paper jam in tray 1 Paper has jammed in the Clear the jam (see "In...
  • Page 90 You may temporarily non-genuine Samsung toner cartridge's quality. Service or repair required cartridge. The increase the printing quality by as a result of using non-genuine Samsung toner cartridges will not be estimated cartridge redistributing the toner (see covered under the machine warranty.
  • Page 91 Understanding display messages Tray-related messages Network-related messages Message Meaning Suggested solutions Message Meaning Suggested solutions Output bin is full The output tray is full. Remove papers from the IP Conflict The IP address is used Check the IP address or output tray, the machine elsewhere.
  • Page 92 Reboot the power. If the problem persists fuser unit. problem persists, please Fuser Unit Failure: [error Install TR. belt unit The transfer belt is not Install a Samsung- call for service. number]. Turn off then installed. genuine transfer belt. 4. Troubleshooting...
  • Page 93 Suggested solutions Message Meaning Suggested solutions TR. belt Not compatible The transfer belt of the Install the a Samsung- Waste tank full The waste toner Replace the waste toner machine is not for your genuine part designed container is full.
  • Page 94 5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...

  • Page 95: Specifications

    Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Width x Length x Height 420 x 452.5 x 353.3 mm (16.54 x 17.81 x 13.90 inches)
  • Page 96 Specifications Items Description Average operating mode Less than 450 W Power consumption Ready mode Less than 14 W Power save mode Less than 2.5 W Less than 0.1 W Power off mode Network Standby Mode (All Port Activation) Less than 3.07 W Module SPW-B43143U Wireless...
  • Page 97 Specifications Print media specifications Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Letter 216 x 279 mm (8.5 x 11 inches) Plain paper 70 to 90 g/m (19 to 24 lbs bond) 70 to 90 g/m (19 to 24 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) •...
  • Page 98 Specifications Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Refer to the Refer to the Plain paper section Thick paper 91 to 105 g/m (24 to 28 lbs bond) 91 to 105 g/m (24 to 28 lbs bond) Plain paper •...
  • Page 99 Specifications Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Letter, Legal, Refer to the Plain paper section Card stock 121 to 163 g/m (32 to 43 lbs bond) 121 to 163 g/m (32 to 43 lbs bond) US Folio, A4, •...
  • Page 100 Specifications Weight/Capacity Type Size Dimensions Tray1/ Optional tray Multi-purpose tray Minimum size (custom) • Tray1: 98 x 127 mm (3.86 x 5 • 60 to 220 g/m ( 16 to 59 lbs bond) for tray1. 60 to 220 g/m ( 16 to 59 lbs bond) inches) •...

  • Page 101: Microsoft Windows

    Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 128 MB (256 MB) 1.5 GB Windows Intel Pentium III 933 MHz (Pentium IV 1 GHz) ® ® ® 128 MB (512 MB) 1.25 GB to 2 GB Windows Server 2003...
  • Page 102 Specifications Requirements (Recommended) Operating system Free HDD space ® Mac OS X 10.5 512 MB (1 GB) 1 GB • Intel processors • 867 MHz or faster Power PC G4/G5 ® Mac OS X 10.6 1 GB (2 GB) 1 GB •...
  • Page 103 Specifications Unix Items Requirements Sun Solaris 9, 10, 11 (x86, SPARC) Operating system HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1 7.1 (PowerPC) Free HDD space Up to 100 MB 5. Appendix...
  • Page 104 Specifications Network environment Network and wireless models only (see "Features by model" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.

  • Page 105: Regulatory Information

    Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
  • Page 106 China only This product’s ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. Website: http://www.samsung.com/cn/support/location/ supportServiceLocation.do?page=SERVICE.LOCATION Power saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
  • Page 107 Correct disposal of this product (Waste electrical & electronic equipment) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 (Applicable in countries with separate collection...

  • Page 108: Canadian Radio Interference Regulations

    Regulatory information This equipment has been tested and found to comply with the limits for a Class Canadian radio interference regulations B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential This digital apparatus does not exceed the Class B limits for radio noise installation.
  • Page 109 Regulatory information The FCC has set a general guideline of 20 cm (8 inches) separation between the FCC Statement for Wireless LAN use: device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on.
  • Page 110 Regulatory information Germany only Replacing the Fitted Plug (for UK Only) Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit Turkey only the correct 13 amp fuse.
  • Page 111 Approvals and Certifications • Green and Yellow: Earth • Blue: Neutral Hereby, Samsung Electronics, declares that this [C2620x series] is in • Brown: Live compliance with the essential requirements and other relevant If the wires in the mains lead do not match the colors marked in your plug, do provisions of R&TTE Directive 1999/5/EC.
  • Page 112 Wireless devices that may be in your system are only qualified for In the event of problems, you should contact the Euro QA Lab of Samsung use in the European Union or associated areas if a CE mark is on the Electronics Co., Ltd.
  • Page 113 Regulatory information As a general guideline, a separation of 20 cm (8 inches) between the wireless Regulatory compliance statements device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting.
  • Page 114 Regulatory information Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.
  • Page 115 Regulatory information China only 5. Appendix...

  • Page 116: Copyright

    This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
  • Page 117 User’s Guide User’s Guide ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on Windows.
  • Page 118 Direct USB Wired network setup Job Status Installing driver over the network Counter IPv6 configuration Help Wireless network setup Samsung Mobile Print Using the NFC feature 4. Special Features AirPrint Altitude adjustment Google Cloud Print™ Understanding the pop-up keyboard Printing features...
  • Page 119 Easy Capture Manager Samsung AnyWeb Print Samsung Easy Color Manager Easy Eco Driver Using SyncThru™ Web Service Using Samsung Easy Printer Manager Using Samsung Printer Status Using Samsung Printer Experience 6. Troubleshooting Paper feeding problems Power and cable connecting problems...

  • Page 120: Software Installation

    1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...

  • Page 121: Installation For Mac

    Installation for Mac Make sure that the machine is connected to your computer and Select USB Connected Printer on the Printer Connection Type and powered on. click Continue. Insert the supplied software CD into your CD-ROM drive. Click Add Printer button to select your printer and add it to your printer list.

  • Page 122: Reinstallation For Mac

    Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall.

  • Page 123: Installation For Linux

    Installation for Linux You need to download Linux software packages from the Samsung website to When installation finished, launch printing utility (Go to System > Administration > Printing or execute "system-config-printer" install the printer software (http://www.samsung.com > find your product >...

  • Page 124: Reinstallation For Linux

    Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. Open Terminal program. Move to uld folder extracted from Unified Linux Driver package. Execute "./uninstall.sh" command (If you're not logged in as root, execute the command with "sudo"...

  • Page 125: Using A Network-Connected Machine

    This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs • Wired network setup • Installing driver over the network • IPv6 configuration • Wireless network setup • Samsung Mobile Print • Using the NFC feature • AirPrint • Google Cloud Print™...

  • Page 126: Useful Network Programs

    (see "Features by model" on page 7). • Download this program from Samsung website (http://www.samsung.com > find your product > Support or Downloads). SyncThru™ Web Service SetIP wired network setup The web server embedded on your network machine allows you to do the following tasks (see "Using SyncThru™...

  • Page 127: Wired Network Setup

    The following instructions may differ for your model. Using this Network Configuration Report, you can find your machine’s MAC address and IP address. Download the software from the Samsung website then unpack and For example: install it: (http://www.samsung.com > find your product > Support or •...

  • Page 128: Ipv4 Configuration Using Setip (Mac)

    Wired network setup Turn on the machine. The following instructions may vary from your model. From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. Connect your machine to the network with a network cable.
  • Page 129 (third from left) in the SetIP window to open the TCP/ IP configuration window. Download SetIP program from Samsung web site and extract it. Enter the machine’s new information into the configuration window. In Double-click the SetIPApplet.html file in cdroot/Linux/noarch/ a corporate intranet, you may need to have this information assigned by at_opt/share/utils folder.

  • Page 130: Installing Driver Over The Network

    Installing driver over the network Insert the supplied software CD into your CD-ROM drive. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view"...
  • Page 131 > find your product > Support or downloads. Command-line Parameters • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. Following table shows commands that can be used in the command window.
  • Page 132 Installing driver over the network Command- line Definition Description Command- line Definition Description /p”<port name>” or Specifies printer port. Printer port name can be /s or Starts silent installation. Installs machine drivers specified as IP address, /P”<port name>” without prompting any UIs hostname, USB local port or user intervention.
  • Page 133 Installing driver over the network Command- line Definition Description Command- line Definition Description /a”<dest_path>” or Specifies destination path Since machine drivers /up”<printer Removes only specified This command provides a for installation. should be installed on the OS name>” or printer instance and not way to remove only specified /A”<dest_path>”...
  • Page 134 Installing driver over the network Enter the password and click OK (or Install Software). Select Network Connected Printer (Wired or Wireless) on the Printer Connection Type and click Continue. Make sure that the machine is connected to your network and powered Click Add Printer button to select your printer and add it to your printer list.

  • Page 135: Add A Network Printer

    Linux Select AppSocket/HP JetDirect and enter your machine’s IP address. You need to download Linux software packages from the Samsung website to Click Forward button and add it to your system. install the printer software (http://www.samsung.com > find your product >...
  • Page 136 Run “installprinter” from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window referring to From the Samsung website, download and unpack the UNIX Printer the following procedures. Driver package to your computer.

  • Page 137: Setting Up The Printer

    Installing driver over the network Setting up the printer On some UNIX OS, for example on Solaris 10, just added printers may not be enabled and/or may not accept jobs. In this case run the following two To add the printer to your UNIX system, run ‘installprinter’ from the command line. This commands on the root terminal: will bring up the Add Printer Wizard window.

  • Page 138: Ipv6 Configuration

    IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. From the control panel Activating IPv6 If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Settings: Accessing menus may differ from model to model (see "Menu overview"...
  • Page 139 IPv6 configuration Select (Setup) > Network > Next > TCP/IP (IPv6) > DHCPv6 Config When the SyncThru™ Web Service window opens, move the mouse on the touch screen. cursor over the Settings of the top menu bar and then click Network Settings.

  • Page 140: Ipv6 Address Configuration

    IPv6 configuration IPv6 address configuration Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing a network configuration report" on page 127).

  • Page 141: Wireless Network Setup

    Wireless network setup Getting started Understanding your network type Typically, you can only have one connection between your computer and the machine at a time. Infrastructure mode This is an environment generally used for homes and SOHOs (Small Office/ Home Office). This mode uses an access point to communicate with the wireless machine.
  • Page 142 Wireless network setup Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. • Some wireless network installation types may not be available depending on the model or country. •...

  • Page 143: Connecting To A Network

    Wireless network setup Re-connecting to the network Setting up on the touch screen When the wireless connection is lost, the machine automatically tries to re- connect to the access point (or wireless router) with the previously used wireless Before starting, you will need to know the network name (SSID) of your wireless connection settings and address.

  • Page 144: Choosing Your Type

    Wireless network setup Choosing your type Using Wi-Fi Protected Setup™ (WPS) There are two methods available to connect your machine to a wireless network using WPS. If your machine and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you can easily set up the secured wireless connection. •...
  • Page 145 AP’s SSID information appears on the display. Insert the supplied software CD into your CD-ROM drive, and follow the Shortcut to the Samsung Easy Wireless Setup program without the CD: If instructions in the window to set up the wireless network.
  • Page 146 Wireless network setup Creating the infrastructure network Select Wireless on the Printer Connection Type screen. Then, click Next. Check whether the USB cable is connected to the machine. On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network.
  • Page 147 When the network connection window appears, disconnect the network cable. Then, click Next. The network cable connection can interfere with searching for wireless devices. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 153). •...
  • Page 148 Wireless network setup Double-click the CD-ROM icon that appears on your Mac desktop. Setup using Mac • For Mac OS X 10.8, double-click the CD-ROM that appears on Finder. Double-click the MAC_Installer folder > Installer OS X icon. Items to prepare Click Continue.
  • Page 149 Wireless network setup Select Configuration of Wireless network on the Printer Connection • Authentication: Select an authentication type. Type and click Continue. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used.
  • Page 150 • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 153). • After completing the wireless network connection, you need to install a •...

  • Page 151: Printing A Network Configuration Report

    Wireless network setup Items to prepare Configuring the machine’s wireless network • Access point Before starting you will need to know the network name (SSID) of your wireless network and the network key if it is encrypted. This information was set when •...
  • Page 152 Wireless network setup Type in the ID and Password then click Login. We recommend you to change the default password for security reasons. If your network’s Operation Mode is Infrastructure, select the SSID of the access point. If the Operation Mode is Ad-hoc, select the machine’s SSID. •...

  • Page 153: Setting Up Wi-Fi Direct

    Wireless network setup Check whether the network cable is connected to the machine. If not, connect the machine with a standard network cable. Setting the Wi-Fi Direct for mobile printing Start a web browser such as Internet Explorer, Safari, or Firefox and enter Wi-Fi Direct is an easy-to-setup peer-to-peer connection method between the your machine’s new IP address in the browser window.

  • Page 154: From The Machine

    From the network-connected computer If your printer is using a network cable or a wireless access point, you can enable From the Start menu, select Programs or All Programs > Samsung Printers > and configure Wi-Fi Direct from SyncThru™ Web Service.

  • Page 155: Problems During Setup Or Driver Installation

    Wireless network setup Connecting Failure - SSID Not Found • When you have found the printer you want to connect to from your • The machine is unable to find the network name (SSID) you have selected or mobile device, select the printer and the printer's LED will blink. Press the entered.
  • Page 156 Wireless network setup For a DHCP network environment g Check if Printer Name or IP Address: is the IP address on the network configuration Sheet. The machine receives the IP address automatically (DHCP) when 3 Change the printer port's IP address if it is different from the network computer is configured to DHCP.

  • Page 157: Other Problems

    You cannot use infrastructure mode and ad hoc mode at the same time for If the computer and the machine are connected on the same network and it Samsung wireless network machines. cannot be found when searching, firewall software might be blocking the •...
  • Page 158 Wireless network setup • The machine is located away from other electronic devices that may interfere with the wireless signal. Many devices can interfere with the wireless signal, including a microwave oven and some Bluetooth devices. • Whenever the configuration of your access point (or wireless router) changes, you must do the product's wireless network setup again.

  • Page 159: Samsung Mobile Print

    What is Samsung Mobile Print? Supported Mobile OS • Android OS 2.3 or higher Samsung Mobile Print is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung • iOS 4.0 or higher Mobile Print is not only compatible with your Android and iOS smart phones but also with your iPod Touch and tablet PC.

  • Page 160: Using The Nfc Feature

    NFC tag on your printer. It does not require installing print driver or connecting to an access point. You just need NFC supported cellphone. In order to use this feature, Samsung •...
  • Page 161 NFC tag ( ) on your printer. Wait a few seconds for the Samsung Mobile Print app to start. • For some mobile devices, NFC tag might not be located at the back of the mobile device.
  • Page 162 NFC tag ( ) on your printer. download page. Download the app and try again. Wait a few seconds for the Samsung Mobile Print app to start. Select device status icon. Select Google Cloud Print > Register Google Cloud Printer.
  • Page 163 Using the NFC feature • For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging. • If error message about changed PIN number appears, enter a changed PIN number and press OK.

  • Page 164: Airprint

    AirPrint Type in the ID and Password, then click Login. Type in the below default ID and password. We recommend you to change the default password Only AirPrint certified machines can use the AirPrint feature. Check the box for security reasons. your machine came in for the AirPrint certified mark.
  • Page 165 AirPrint Printing via AirPrint For example, the iPad manual provides these instructions: Open your email, photo, web page, or document you want to print. Touch the action icon ( Select your printer driver name and option menu to set up. Touch Print button.

  • Page 166: Google Cloud Print

    Registering from Samsung Mobile Print app Confirm your printer in pop-up window. Now your printer is registered with Google Cloud Print™ service. In order to use this feature, Samsung Mobile Print app needs to be installed on your cell phone. Registering from the Chrome Browser Open Samsung Mobile Print app from your mobile device.
  • Page 167 IP and port number from Settings > Network Settings > Google Cloud Print > Proxy Setting. Contact your network service In order to use this feature, Samsung Mobile Print app needs to be provider or network administrator for more information.
  • Page 168 Google Cloud Print™ Select Google Cloud Print. Sign in to the Google website with your Gmail™ address. Enter your printer’s name and description. Enter your printer’s IP address in the address field and press the Enter key or click Go. If the network environment is using a proxy server, you need to configure Click Login in the upper right corner of the SyncThru™...

  • Page 169: Printing From An Application On Mobile Device

    Google Cloud Print™ Install the Cloud Print application on your mobile device. If you set the browser to block pop-ups, the confirmation window will not appear. Allow the site to show pop-ups. If you do not have the application, download it from the application store such as Android Market or App Store.
  • Page 170 Google Cloud Print™ Printing from the Chrome browser The following steps are an example of using the Chrome browser. Run Chrome. Open the document or email that you want to print. Click the wrench ( ) icon in the browser’s top right corner. Click Print.

  • Page 171: Useful Setting Menus

    3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Information • Layout • Paper • Graphic • System Setup • Emulation • Network •...

  • Page 172: Information

    Information • You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). • Some menus may not appear in the display depending on options or models. To change the menu options: •...

  • Page 173: Layout

    Layout Item Description • You can check the features available for each model in the Basic Guide • Common Margin: Sets the margin for each side of (see "Menu overview" on page 26). paper. • Some menus may not appear in the display depending on options or •...

  • Page 174: Paper

    Paper • You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). • Some menus may not appear in the display depending on options or models. To change the menu options: •...

  • Page 175: Graphic

    Graphic • You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). • Some menus may not appear in the display depending on options or models. To change the menu options: •...

  • Page 176: System Setup

    System Setup Item Description • You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). • CLR Empty Msg.: This option appears only when toner cartridge is empty. • Some menus may not appear in the display depending on options or models.
  • Page 177 Auto Power Off Paper Stacking not be stacked properly. In this case, you can set the • If you run the printer driver or Samsung Easy machine to use this function to let print-outs stacked Printer Manager, the time automatically firmly.
  • Page 178 System Setup Item Description Item Description If the memory already has the same name when you Determine whether or not the machine continues File Policy entered a new file name, you can rename or overwrite printing when it detects the paper does not match. For example, if both tray 1 and tray 2 are filled with the same size paper, the machine automatically prints from Held Job Timeout...

  • Page 179: Emulation

    Emulation • You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). • Some menus may not appear in the display depending on options or models. To change the menu options: •...

  • Page 180: Network

    Network Option Description • You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). Selects this option to use the network environment TCP/IP (IPv6) through IPv6 (see "IPv6 configuration" on page 138). •...
  • Page 181 Network Option Description Option Description You can activate or deactivate the following protocols. Reverts the network settings to the default values. • HTTP: You can sets whether to use SyncThru™ Web Clear Settings Service or not. Turn the power off and on. •...

  • Page 182: Admin Setup

    Admin Setup Item Description • You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). You can apply the stamp feature. • Some menus may not appear in the display depending on options or •...

  • Page 183: Eco

    • You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). • Some menus may not appear in the display depending on options or models. To change the menu options: • Select (Eco) on the touch screen.

  • Page 184: Direct Usb

    Direct USB • You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). • Some menus may not appear in the display depending on options or models. To change the menu options: •...

  • Page 185: Job Status

    Job Status • You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). • Some menus may not appear in the display depending on options or models. To change the menu options: •...

  • Page 186: Counter

    Counter • You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). • Some menus may not appear in the display depending on options or models. To change the menu options: •...

  • Page 187: Help

    Help • You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). • Some menus may not appear in the display depending on options or models. To change the menu options: •...

  • Page 188: Special Features

    4. Special Features This chapter explains special printing features. • Altitude adjustment • Understanding the pop-up keyboard • Printing features • Using Direct Printing Utility • Mac printing • Linux printing • Unix printing • Using optional device features The procedures in this chapter are mainly based on Windows 7.

  • Page 189: Altitude Adjustment

    (3,280 ft) High 1 Normal You can set the altitude value from Device Settings in Samsung Easy Printer Manager program. For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "Device Settings" on page 227.

  • Page 190: Understanding The Pop-Up Keyboard

    Understanding the pop-up keyboard • This feature is only available for models with a touch screen. Description • Some of the following keys may not appear depending on the job you Moves the cursor between characters in the input area. are doing.

  • Page 191: Printing Features

    Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" If Printing preferences has a ►, you can select other printer drivers on page 42). connected to the selected printer. • This feature may not be available depending on model or optional goods (see "Features by model"...
  • Page 192 Type in the destination path and the file name, and then click OK. printer is out of memory. For example, c:\Temp\file name. • For models that provide XPS driver from the Samsung website, http:// www.samsung.com > find your product > Support or downloads.

  • Page 193: Understanding Special Printer Features

    Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
  • Page 194 Printing features Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets Poster Printing together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
  • Page 195 Printing features Item Description Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper • If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first.
  • Page 196 Printing features Item Description Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document. Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT”...
  • Page 197 Printing features Item Description This option is available only when you use the PCL/SPL printer driver (see "Software" on page 7). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper.
  • Page 198 Printing features Item Description a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use.
  • Page 199 Printing features Item Description • This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 8). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...
  • Page 200 Printing features Item Description This option allows you to print with the given permission. • User permission: If you check this option, only users with user permission can start a print job. • Group permission: If you check this option, only groups with group permission can start a print job. Job Accounting •...

  • Page 201: Changing Printer Settings

    Printing features Changing printer settings Mac printing You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, Some features may not be available depending on models or options. It which appears in the printer properties window, may differ depending on the means that the features are not supported.

  • Page 202: Printing On Both Sides Of The Paper

    Printing features Printing on both sides of the paper Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature"...

  • Page 203: Printing From Applications

    Printing features Printing from applications Printing files There are a lot of Linux applications that allow you to print using Common UNIX You can print text, image, pdf files on your machine using the standard Printing System (CUPS). You can print on your machine from any such CUPS directly from the command line interface.

  • Page 204: Proceeding The Print Job

    Printing features The Printer Properties window appears. Unix printing The following five tabs display at the top of the window: • General: Allows you to change the printer location and name. The name entered in this tab displays on the printer list in Printers Some features may not be available depending on models or options.

  • Page 205: Changing The Machine Settings

    Printing features Automatic/manual duplex printing may not be available depending on To take advantage of the printer features provided by your printer driver, models. You can alternatively use the lpr printing system or other press Properties. applications for odd-even printing. Press OK to start the print job.

  • Page 206: Using Direct Printing Utility

    To install this program: Select the file you wish to print and click Open. Download the software from the Samsung website then unpack and install it: The file is added in the Select Files section. (http://www.samsung.com > find your product > Support or Downloads).
  • Page 207 Using Direct Printing Utility Using the right-click menu Right-click on the PDF file to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. Select the machine to use. Customize the machine settings. Click Print.

  • Page 208: Mac Printing

    Mac printing Changing printer settings Some features may not be available depending on models or options. It means that the features are not supported. You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may differ depending on the Printing a document machine in use.
  • Page 209 Mac printing Printing on both sides of the paper If you print more than 2 copies, the first copy and the second copy might print on the same sheet of paper. Avoid printing on both sides of paper when you are printing more than 1 copy. Some features may not be available depending on models or options.

  • Page 210: Linux Printing

    Linux printing Some features may not be available depending on models or options. It Automatic/manual duplex printing may not be available depending on means that the features are not supported. models. You can alternatively use the lp or lpr printing system or other applications for odd-even printing.
  • Page 211 Linux printing Configuring Printer Properties You can change the default printing options or connection type with Printing utility supplied by o/s. Launch Printing utility(Go to System > Administration > Printing menu or execute "system-config-printer" command in Terminal program). Select your printer and double-click it. Change default printing options or connection type.

  • Page 212: Unix Printing

    Unix printing Changing the machine settings Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 8). The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties.
  • Page 213 Unix printing • Page Border: Choose any of the border styles (e.g., Single-line hairline, Double-line hairline) Image tab In this tab, you can change the brightness, resolution, or image position of your document. Text tab Set the character margin, line space, or the columns of the actual print output. Margins tab •...

  • Page 214: Using Optional Device Features

    Using optional device features Select the option you want (see "Understanding special printer features" on page 193). Some features may not be available depending on model or optional goods (see "Variety feature" on page 8). From the printer driver If you install the optional device, you can use advanced printing features, such as proofing a job and printing a private job in the Print window.
  • Page 215 • Accessing management tools • Easy Capture Manager • Samsung AnyWeb Print • Samsung Easy Color Manager • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using Samsung Printer Experience...

  • Page 216: Accessing Management Tools

    Accessing management tools Samsung provides a variety of management tools for Samsung printers. Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • For Windows 8, from Charms, select Search > Apps.

  • Page 217: Easy Capture Manager

    Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited.

  • Page 218: Samsung Anyweb Print

    This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).

  • Page 219: Samsung Easy Color Manager

    You can also use the Samsung Easy Color Manager to create a personalized color profile. This color profile can be added to the printer driver as a color option, or you can replace the default color profile by transmitting the new color profile to the machine.

  • Page 220: Easy Eco Driver

    Easy Eco Driver Available for Windows OS users only (see "Software" on page 7). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a preset. How to use: 1 Open a document to print.

  • Page 221: Using Syncthru™ Web Service

    Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. Type in the ID and Password then click Login. Type in the below default ID and password.

  • Page 222: Information Tab

    This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails. You can also connect to Settings tab Samsung website or download drivers by selecting the Link menu. • Firmware Upgrade: Upgrade your machine’s firmware.
  • Page 223 Using SyncThru™ Web Service • Cloning: You can import or export (transfer) various settings (machine setting, network information, address book, etc.) between devices that have If you have not configured outgoing server environment, go to Settings > the Cloning feature in SyncThru™ Web Service. Network Settings >...
  • Page 224 Using SyncThru™ Web Service Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. Your machine’s embedded website opens. From the Security tab, select System Security > System Administrator Enter the name of the administrator, phone number, location, and email address.

  • Page 225: Using Samsung Easy Printer Manager

    For Windows, Printer list The Printer List displays printers installed on your computer and network printers added by network discovery (Windows Select Start > Programs or All Programs > Samsung Printers > Samsung only). Easy Printer Manager. For Mac, Open the Applications folder > Samsung folder > Samsung Easy Printer Manager.
  • Page 226 Using Samsung Easy Printer Manager Printer This area gives you general information about your Quick links Displays Quick links to machine specific functions. This information machine. You can check information, such as the machine’s section also includes links to applications in the advanced model name, IP address (or Port name), and machine status.

  • Page 227: Device Settings

    Using Samsung Easy Printer Manager Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Device Settings You can configure various machine settings such as machine setup, paper, layout, emulation, network, and print information.

  • Page 228: Using Samsung Printer Status

    Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • The Samsung Printer Status window and its contents shown in this user’s...
  • Page 229 Using Samsung Printer Status Option You can set printing job alert related settings. Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.

  • Page 230: Using Samsung Printer Experience

    Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You The screenshot may differ depending on the model you are using. can set device settings, order supplies, open troubleshooting guides, visit Samsung’s website, and check connected machine information.

  • Page 231: Adding A Printer

    Adding/Deleting Printers connected to the Internet to use this feature. If you do not have any printer added to the Samsung Printer Experience, or if This button opens the Troubleshooting Guide you want to add/delete a printer, follow the instructions below.

  • Page 232: Deleting A Printer

    Select the printer settings, such as the number of copies and orientation. Click the Print button to start the print job. From the Charms, select Settings. Or, right-click the Samsung Printer Experience page and select Settings. Select Remove Printer. Select the printer you want to delete.

  • Page 233: Cancelling A Print Job

    Using Samsung Printer Experience Cancelling a print job Basic tab If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar.
  • Page 234 Using Samsung Printer Experience Advanced tab Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Paper settings This option allows you to set the basic paper handling specifications.
  • Page 235 Using Samsung Printer Experience Using the sharing feature Scanning from Samsung Printer Experience Samsung Printer Experience allows you to print from other applications The most frequently used printing menus are displayed for quick scanning. installed on the computer using the sharing feature.

  • Page 236: Troubleshooting

    6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Operating system problems For errors that occur during the wireless software installation and settings, refer to the troubleshooting section in the wireless setting chapter (see "Troubleshooting for wireless network"...

  • Page 237: Paper Feeding Problems

    Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...

  • Page 238: Power And Cable Connecting Problems

    Power and cable connecting problems Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first. If the machine has a (Power) button on the control, press it. or the connection cable between the •...

  • Page 239: Printing Problems

    Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power) print. button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.
  • Page 240 Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.
  • Page 241 Printing problems Condition Possible cause Suggested solutions The wrong printer driver was selected. Check the application's printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer.
  • Page 242 Printing problems Condition Possible cause Suggested solutions The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see print custom-sized paper, "Opening printing preferences" on page 43). such as billing paper.

  • Page 243: Printing Quality Problems

    Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print •...
  • Page 244 Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 71). •...
  • Page 245 Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 60). If white vertical streaks appear on the page: •...
  • Page 246 Printing quality problems Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge"...
  • Page 247 Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
  • Page 248 Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...
  • Page 249 Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 71). • Check the paper type, thickness, and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 60). If the problem persists, the machine may require repair.
  • Page 250 Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...

  • Page 251: Mac Printing 208 Operating System Problems

    Samsung Printer Experience is not Samsung Printer Experience is not installed. Download the app from the Windows Store and install it. shown when you click more settings.
  • Page 252 Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
  • Page 253 Operating system problems Common Linux problems Condition Suggested solutions When printing more than one copy, the The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to second copy does not print. version 1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
  • Page 254 Operating system problems Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be The PostScript driver may not be installed • Install the PostScript driver (see "Software Installation" on page 120). printed correctly.

  • Page 255: Contact Samsung Worldwide

    Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center WebSite the Samsung customer care center. 09612300300 – non toll free www.samsung.com/ BANGLADESH in/support Country/Region Customer Care Center WebSite 02-201-24-18 www.samsung.com/ 021 36 11 00 www.samsung.com/...
  • Page 256 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 1-800-SAMSUNG (726-7864) www.samsung.com/ 8009 4000 only from landline,toll www.samsung.com/ CYPRUS ca/support(English) free gr/support CANADA www.samsung.com/ 800-SAMSUNG (800-726786) www.samsung.com/ CZECH ca_fr/support (French) cz/support 800-SAMSUNG (726-7864) www.samsung.com/ 70 70 19 70 www.samsung.com/...
  • Page 257 (Spanish) 0180 6 SAMSUNG bzw. www.samsung.com/ HONDURAS www.samsung.com/ de/support 0180 6 7267864* latin_en/support [HHP] 0180 6 M SAMSUNG bzw. (English) GERMANY 0180 6 67267864* (*0,20 €/Anruf (852) 3698-4698 www.samsung.com/ aus dem dt. Festnetz, aus dem hk/support (Chinese) Mobilfunk max. 0,60 €/Anruf) HONG KONG www.samsung.com/...
  • Page 258 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 0680SAMSUNG (0680-726-786) www.samsung.com/ 183-2255 (183-CALL) www.samsung.com/ HUNGARY hu/support ae/support (English) 0680PREMIUM (0680-773-648) KUWAIT www.samsung.com/ 1800 3000 8282 - Toll Free www.samsung.com/ ae_ar/support (Arabic) INDIA in/support 1800 266 8282 - Toll Free 00-800-500-55-500 www.samsung.com/...
  • Page 259 PANAMA 0800-726-7864 www.samsung.com/ www.samsung.com/ NIGERIA africa_en/support latin_en/support (English) 0900-SAMSUNG (0900-7267864) www.samsung.com/ NETHERLANDS (€ 0,10/min) nl/support 009-800-542-0001 www.samsung.com/ latin/support 0800 SAMSUNG (0800 726 786) www.samsung.com/ NEW ZEALAND (Spanish) nz/support PARAGUAY www.samsung.com/ 00-1800-5077267 www.samsung.com/ latin_en/support latin/support(Spanish) (English) NICARAGUA www.samsung.com/ 0-800-777-08 www.samsung.com/ latin_en/support...
  • Page 260 02-4222111 [Other landline] 9999 www.samsung.com/ 0 801-172-678* lub +48 22 607- www.samsung.com/ RWANDA support 93-33 ** pl/support 08008 SAMSUNG (08008 726 www.samsung.com/ [HHP] 0 801-672-678* lub +48 22 7864) ro/support 607-93-33** ROMANIA POLAND TOLL FREE No. *(całkowity koszt połączenia jak za 1 impuls według taryfy...
  • Page 261 SUDAN support latin_en/support (English) 0771 726 7864 (SAMSUNG) www.samsung.com/ SWEDEN es/support 444 77 11 www.samsung.com/ TURKEY tr/support 0848 726 78 64 (0848-SAMSUNG) www.samsung.com/ ch/support (German) 80-1000-12  www.samsung.com/ SWITZERLAND TUNISIA www.samsung.com/ n_africa/support ch_fr/support (French) 800-SAMSUNG (726-7864) www.samsung.com/ 18252273 www.samsung.com/ ae/support (English) U.A.E...
  • Page 262 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/ 0211  350370 www.samsung.com/ ZAMBIA us/support support -Consummer Electonics 1-800-SAMSUNG (72-6786) www.samsung.com/ U.S.A us/support (Mobile Phones) [HHP] 1-888-987-HELP(4357) 0800 300 300 www.samsung.com/ UGANDA support 0-800-502-000 www.samsung.com/...

  • Page 263: Access Point

    Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.

  • Page 264: Control Panel

    Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.

  • Page 265: Duty Cycle

    Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.

  • Page 266: Fuser Unit

    Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.

  • Page 267: Ieee 1284

    Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
  • Page 268 Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.

  • Page 269: Mac Address

    Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
  • Page 270 Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.

  • Page 271: Printer Driver

    Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.

  • Page 272: Toner Cartridge

    Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
  • Page 273 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
  • Page 274 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
  • Page 275 Index direct printing utility driver installation accessing Linux Unix management tools common Linux problems driver installation for network connected accessories installing eco printing printer properties ordering error message system requirements AirPrint using SetIP AnyWeb Print loading favorites settings, for printing paper in multi-purpose tray features special media...
  • Page 276 Index memory driver installation ordering Linux placing a machine memory upgrading memory/hard drive feature adjusting the altitude UNIX postScript driver menu Windows troubleshooting admin setup general setup print counter installing environment direct usb mobile OS IPv6 configuration print media SetIP program graphic card stock wired network setup...
  • Page 277 Index multiple pages on one sheet of paper information non-Samsung and refilled symbols redistributing toner printing a document samsung printer experience storing Windows touch screen Samsung Printer Status keyboard service contact numbers tray SetIP program setting as a default machine...
  • Page 278 Index managing wireless network USB memory device network cable printing using keyboard using help waste toner container watermark create delete edit Windows common Windows problems driver installation for network connected system requirements using SetIP wireless Infrastructure mode USB cable disconnecting Index...

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