Basic Troubleshooting - Pride Mobility Dash Owner's Manual

X . B A S I C T R O U B L E S H O O T I N G
Any electromechanical device requires occasional troubleshooting. However, most problems that arise can usually
be solved with a bit of thought and common sense. Many of these problems occur because the batteries are not
fully charged or because the batteries are worn down and can no longer hold a charge.
What if the motor runs but my scooter does not move?
n Your scooter was probably left in freewheel mode.
n When the manual freewheel lever is pushed forward, the brakes are disengaged and all power to the motor/
transaxle is cut.
n Pull the manual freewheel lever backward to restore normal operation to your scooter.
What if the main circuit breaker trips repeatedly?
n Charge the scooter’s batteries more frequently. See VI. “Batteries and Charging.”
n If the problem persists, have both of your scooter’s batteries load tested by your authorized Pride Provider.
n See VI. “Batteries and Charging” or IV. “Specifications” for information about your scooter’s battery type.
What if the battery condition meter dips way down and the motor surges or hesitates when I press my
scooter’s throttle control lever?
n Fully charge your scooter’s batteries. See VI. “Batteries and Charging.”
n Have your authorized Pride Provider load test each battery.
What if all the systems on my scooter seem to be “dead”?
n Make certain that the key is fully inserted into the key switch.
n Check that the batteries are fully charged. See section VI. “Batteries and Charging.”
n Make certain the battery pack is seated properly.
n Push in the main circuit breaker’s reset button. See section V. “Your Dash.”
n Make certain the front-to-rear harness is firmly connected.
n Be sure the power down timer feature hasn’t been activated. See below.
POWER DOWN TIMER FEATURE
Your scooter is equipped with an energy saving automatic power down timer feature designed to preserve your
scooter’s battery life. If you mistakenly leave the key in the key switch but do not use your scooter for approxi-
mately 20 minutes, the scooter’s controller shuts down automatically.
If the power down timer feature takes effect, perform the following steps to resume normal operation.
1. Remove the key from the key switch.
2. Insert the key back into the key switch.
If you experience any problems with your scooter that you are not able to solve, contact your authorized Pride
Provider for information on maintenance, and service.
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