Error Code Table - Brother HE-800A Service Manual

6. ELECTRIC COMPONENTS AND SOFTWARE

6-9. Error code table

Wait at least 5 minutes after turning off the power switch and disconnecting the power cord from the wall
outlet before opening the face plate of the control box. Touching areas where high voltages are present
can result in severe injury.
If a malfunction should occur with the sewing machine, a buzzer will sound and an error code will appear in the
display window. Follow the remedy procedure to eliminate the cause of the problem.
⋅ For errors which do not require the power to be turned off (i.e. errors which can be reset), two short beeps will
sound. For error E-02, three short beeps will sound.
⋅ For errors which require the power to be turned off (i.e. errors which cannot be reset), a single long beep will
sound.
Code
E-00 STOP switch was pressed.
E-01 Upper thread breakage
E-02 Needle up sensor is OFF.
E-05 Zigzag positioning is not carried out.
E-06 Feed positioning is not carried out.
Work clamp positioning is not carried
E-07
out.
E-08 Cutter home position sensor is off.
148
Cause
DANGER
1. Release the STOP switch.
⋅ To restart sewing, press the parameter DOWN key
and then depress the treadle to step 2.
⋅ To cancel sewing, press the RESET key.
2. If an error still occurs after 1. is carried out, check that
connector P10 on the main P.C. board is properly
connected.
1. Thread the thread, or check that the thread has been
passed through the thread guide.
⋅ To restart sewing, press the parameter DOWN key
and then depress the treadle to step 2.
⋅ To cancel sewing, press the RESET key.
2. If an error still occurs after 1. is carried out, check that
connector P10 on the main P.C. board is properly
connected.
1. Turn the pulley by hand to set the needle to its highest
position.
2. Check if the sewing machine operation is sluggish
because of a reason such as thread tangled around the
rotary hook.
3. If an error still occurs after 1. and 2. are carried out,
check that connector P3 on the main P.C. board is
properly connected.
1. Turn off the power.
2. Check that connector P11 on the main P.C. board is
properly connected.
3. Check the operation of the zigzag home position sensor
monitor lamp.
1. Turn off the power.
2. Check that connector P11 on the main P.C. board is
properly connected.
3. Check the operation of the feed home position sensor
monitor lamp.
Turn off the power.
<If E-07 occurs other than when machine is moving to the
home position or starting>
1. Check that connector P11 on the main P.C. board is
properly connected.
2. Check the operation of the work clamp home position
sensor monitor lamp.
<If E-07 occurs when machine is starting>
1. Check the upper
particularly for wear in the opening cam.
2. Apply grease to the inclined face of the opening cam.
1. Turn off the power.
2. Check if the solenoid stopper tightening nut or the cutter
sensor mounting screw is loose and if the cutter solenoid
(shaft, etc.) is damaged.
3. Check that connector P23 on the main P.C. board and
connector P13 on the sub P.C. board are properly
connected.
4. Check the operation of the cutter home position sensor
monitor lamp.
HE-800A
Remedy
thread trimming mechanism,