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KVH Industries, Inc.
A Guide to TracVision SA
• Installation Instructions
• User's Guide
• Technical Manual

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Summary of Contents for KVH Industries TRACVISION SA

  • Page 1 KVH Industries, Inc. A Guide to TracVision SA • Installation Instructions • User’s Guide • Technical Manual...
  • Page 2 An alert to important information regarding procedures, product specifications, or product use. TracVision SA Serial Number Information about installation, maintenance, troubleshooting, or other mechanical issues. An electrical safety warning to help...
  • Page 3 ® ® TracVision and KVH are registered trademarks of KVH Industries, Inc. ® DIRECTV is an official trademark of DIRECTV, a unit of GM Hughes Electronics Corporation. ™ DISH Network is an official trademark of EchoStar Communications Corporation.
  • Page 4: Table Of Contents

    Digital Satellite Television ......1-1 TracVision SA System Overview ......1-1 1.2.1 TracVision SA Components............1-2...
  • Page 5 Data Cable Wiring .....C-1 Wiring TracVision SA to a 15-pin Data Connector ...C-1 DB9 Data Connector Pin Assignments .
  • Page 6 List of Figures Figure 1-1 TracVision SA System Configuration ....1-1 Figure 1-2 Primary Components of the TracVision SA ... .1-2 Figure 2-1 Proper Orientation of the Antenna Unit .
  • Page 7 List of Tables Table 1-1 TracVision SA Packing List ..... .1-3 Table 2-1 Kitpack Contents ......2-2 Table 2-3 DSS On-screen Messages .
  • Page 8: Introduction

    TV satellite when the vehicle is moving. TracVision SA System Overview Figure 1-1 TracVision SA is equipped with a single-port Low Noise Block (LNB) that can provide signals to a single IRD. Should you wish to equip your vehicle with multiple TVs and IRDs, a dual-port LNB is available as an option (KVH Part Number 19-0056).
  • Page 9: Tracvision Sa Components

    A Guide to TracVision SA 1.2.1 TracVision SA Components Figure 1-2 Always lift the antenna unit by the gray baseplate and not the radome, antenna reflector, or internal NEVER mechanical assemblies. pick up the unit by the LNB! 1.2.2 Integrated Receiver Decoder On-screen messages are not available with a DISH Network IRD.
  • Page 10: Materials Provided With Tracvision Sa

    32-0589-30 Power Cable (30') 32-0590-30 Data Cable (30') 32-0591-30 Mounting Plate 20-0668 Cables for the TracVision SA are Kitpack* 72-0094 stored beneath the antenna unit Installation and Operation Manual 54-0149 during shipping. * A complete listing of kitpack contents is provided in Section 2.1.2, “Kitpack.”...
  • Page 12: Installation

    Installation Installation Overview of Installation Plan the entire installation before proceeding! Take into account component placement, running cable distances between units, and accessibility to the equipment after installation. 2.1.1 Installation Tools and Materials Required The product serial number may be found in front of the antenna reflector on the rotating plate as well as on the inside front cover of...
  • Page 13: Kitpack

    A Guide to TracVision SA 2.1.2 Kitpack Table 2-1 Part Qty. KVH Part No. Rocker Switch 12-0048 Switch Plate 19-0167 RF F-Connector 23-0170 Terminal Crimp (female) 23-0188-03 ⁄ ˝-20 x ⁄ ˝ hex screws 14-0250-0010 ⁄ ˝ flat washers 14-0251...
  • Page 14: Figure

    Installation Figure 2-1 Do not discard the shipping restraints, washers, or the nuts. Save them for future use in case the antenna unit needs to be removed and shipped to another location. Four ⁄ ˝-20 x ⁄ ˝ hex head screws have been provided in the kitpack for shipping as the bolts used to hold the shipping restraint...
  • Page 15: Figure

    A Guide to TracVision SA Antenna Baseplate bolts to this “wing,” Figure 2-4 which can remain horizontal. Mounting Plate Wing Mounting Plate can be tightened down to conform to a curved surface. Figure 2-5 28.8" 24.0"...
  • Page 16 Installation Figure 2-6a Angle of Hole, relative to front Figure 2-6b You MUST drill out the drain holes as indicated to ensure that any moisture that enters the baseplate is able to drain. Ensure that factory- Angle of Hole, relative to front drilled holes are completely sealed.
  • Page 17: Connecting The Antenna Unit

    A Guide to TracVision SA Figure 2-7 DO NOT store the rotating plate shipping restraints inside the TracVision SA baseplate. Connecting the Antenna Unit Tips for Safe and Successful Wiring within DO NOT leave an extra length of the TracVision SA Baseplate cable within the baseplate as a service loop.
  • Page 18: Figure

    Installation Figure 2-9 TracVision SA Cable Ports Figure 2-10 Figure 2-11 54-0149 Rev. B...
  • Page 19: Connecting The Antenna Data Cable To The Ird

    A Guide to TracVision SA 2.4.1 Connecting the Antenna Data Cable to the IRD Figure 2-12 Shield Grnd TracVision SA Data Cable Wiring Process +12v DC Black Grnd Brown/White Orange/White PC_RXD White/Orange PC_TXD Green/White White/Blue IRD_RXD Blue/White IRD_TXD DIRECTV Shield...
  • Page 20 Installation DISH Network This port is static-sensitive, so observe the proper precautions. Before starting, make certain that the IRD is not plugged into an AC outlet. Commissioning the IRD Figure 2-14 EchoStar Commissioning Issues 54-0149 Rev. B...
  • Page 21: Connecting The Antenna To Vehicle Power

    A Guide to TracVision SA 2.4.2 Connecting the Antenna to Vehicle Power Tips for Safe and Successful Wiring within Figure 2-15 the TracVision SA Baseplate Terminal Connector Insulation 1/4˝ Connecting to Vehicle Power DO NOT leave an extra length of cable within the baseplate as a service loop.
  • Page 22: Connecting The Antenna Rf Signal Cable To The Ird

    +12v DC yyyy +12v DC When wiring the rocker switch, it is recommended that the shield wire yyyy yyyy from the TracVision SA be Ground Ground connected to the shield from vehicle power. Shield Shield Splice 2.4.3 Connecting the Antenna RF Signal...
  • Page 23 A Guide to TracVision SA Figure 2-19a-d Twist KVH has provided an F-connector for use with the TracVision SA. This connector specifically requires the Augat Snap ‘n Seal Crimp/Strip Tool, part number IT1000. If you do not have this tool, you will...
  • Page 24: Checking Out The System

    Definition Table 2-2 KVH TracVision SA Displays for 5 seconds at startup Software Version Current software version Alternates with “KVH TracVision SA” Initializing System initializing Search Mode 1 Antenna Unit in Search Mode 1 Search Mode 2 Antenna Unit in Search Mode 2...
  • Page 25: Completing The Installation Process

    A Guide to TracVision SA Completing the Installation Process If a need does arise to paint the radome, ONLY use non-metallic automotive paint to avoid degrading the RF signal strength and the reception quality. Configuring TracVision SA for Remote Satellite Dish Operation...
  • Page 26: Operation

    Operation Operation As part of the startup process, the TracVision SA system will default to Channel 200, a program directory. This is the system’s means of verifying that it has identified and is tracking the correct satellite. Once Channel 200 appears, wait at...
  • Page 27 Using Your TracVision SA When Parked It is highly recomended that you turn off the TracVision SA prior to moving the vehicle. TracVision SA will not track a satellite while the “Instant On” Operation...
  • Page 28: Troubleshooting

    Troubleshooting Troubleshooting Table 4-1 SYMPTOM Causes and Remedies for Common Operational Issues 54-0149 Rev. B...
  • Page 29: Blown Fuse Or No Power

    A Guide to TracVision SA 4.1.1 Blown Fuse or No Power 4.1.2 Satellite Signal Blocked On-screen messages are not available with the DISH Network and some newer IRDs (e.g., the Sony A50). 4.1.3 Outside Satellite Coverage Zone 4.1.4 Incorrect or Loose RF Connectors...
  • Page 30: Ird Troubleshooting

    Troubleshooting IRD Troubleshooting 4.2.1 IRD Data Port or Cable/Wiring 4.2.2 AC Power Fluctuating The long-term fix, typically done at original system installation, is to install an Uninterruptible Power Supply (like those available for use with computer systems) on the IRD. Be sure to specify a UPS with adequate available current for all devices attached to it.
  • Page 31: Ird Faulty

    A Guide to TracVision SA Test Result: NONE NONE Solution Test Result: UNKNOWN UNKNOWN Solution NONE 4.2.5 IRD Faulty LNB Faults...
  • Page 32: Computer Diagnostics

    Troubleshooting Computer Diagnostics Most terminal emulation programs have a parameter for local character echo. Select this parameter to see what is being typed without any system delay. Maintenance Port Parser Commands 54-0149 Rev. B...
  • Page 34: Maintenance

    Maintenance Maintenance Warranty/Service Information The serial number of your TracVision SA will be required during any troubleshooting or service calls. You will find the serial number on the inside front cover of this manual as well as in front of the antenna reflector on the rotating plate.
  • Page 35: Replaceable Parts

    A Guide to TracVision SA Replaceable Parts Part Name Part Number Table 5-1 Radome Assembly 02-0953-02 Power Cable 32-0590-30 Data Cable 32-0591-30 EchoStar Adapter Unit * 02-0899 CPU PCB 02-0954 RF PCB 02-0826 System Fuse 16-0017-4000 19-0194 Should the fuse ever need to be...
  • Page 36: Field Replaceable Unit Procedures

    Maintenance Field Replaceable Unit Procedures Always lift the antenna unit by the gray baseplate, never by the radome or any portion of the antenna assembly! Figure 5-1 Figure 5-2 54-0149 Rev. B...
  • Page 37 A Guide to TracVision SA Figure 5-3 Figure 5-4 From Antenna Gyro Apply clamp directly behind ferrite as shown...
  • Page 38: Pcb Removal And Replacement

    Figure 5-5 From Pan Head Screws TracVision SA is equipped with a 5x220 mm, 4-amp, 250 volt fast- blow fuse, which is mounted on the PCB. To access and replace the fuse, remove the PCB cover.
  • Page 39: Rf Detector

    A Guide to TracVision SA 5.4.2 RF Detector Estimated Time to Repair: ⁄ hour 5.4.3 Antenna LNB Replacement Estimated Time to Repair: ⁄ hour When replacing the LNB, make certain to restore it to its original orientation, as shown in Figure 5-3.
  • Page 40 Maintenance =CALLNB<cr> CALLNB: PASS CALLNB: FAIL ZAP<cr> 54-0149 Rev. B...
  • Page 41: Echostar Adapter Replacement

    A Guide to TracVision SA 5.4.4 EchoStar Adapter Replacement Estimated Time to Repair: ⁄ hour Preparation for Shipment Estimated Time: 1 hour When rotating the azimuth mechanism by hand, go slowly! Hitting the mechanical stops with excessive force will damage the...
  • Page 42 Maintenance Figure 5-6 Figure 5-7 54-0149 Rev. B...
  • Page 44: Appendix A System Specifications

    System Specifications Appendix A System Specifications Physical Characteristics Table A-1 Power 11-16 volts DC @ 2.5 amps nominal, 3.5 amps peak Dimensions/Weight 31˝ wide x 14.5˝ high/ 33 lbs Single Output Maintenance Port 9600 bps, 8,N,1,EIA, RS232 Pointing System Elevation Range 15˚...
  • Page 46: Appendix B Functional Block Diagram

    Functional Block Diagram Appendix B Functional Block Diagram In-vehicle Components TracVision SA Antenna Unit Components/Wiring Terminal Connectors Cable Assignments 54-0149 Rev. B...
  • Page 48: Appendix C Data Cable Wiring

    Wiring TracVision SA to a 15-pin Data Connector Appendix C Data Cable Wiring C.1 Wiring TracVision SA to a 15-pin Data Connector Splicing a DB15 Connector to the Data Cable Table C-1 DB9 Pin Wire Color Function DB15 Pin Blue/White...
  • Page 49: Db9 Data Connector Pin Assignments

    A Guide to TracVision SA C.2 DB9 Data Connector Pin Assignments From Connector Wire Color Function Table C-2 Male Connector Pin 2 Blu/Wht DSSTXD Male Connector Pin 3 Wht/Blu DSSRXD Male Connector Pin 5 Grn/Wht DSSGND Female Connector Socket 2...
  • Page 50: Appendix D Echostar Ird Commissioning Procedure

    EchoStar IRD Commissioning Procedure Appendix D EchoStar IRD Commissioning Procedure It will be necessary to have a PC available to complete the manual acquisition and commissioning procedure. Manual Satellite Acquisition and IRD Commissioning HALT <CR> 54-0149 Rev. B...
  • Page 51 A Guide to TracVision SA EL,xxx<CR> EL,302<CR> AZ,xxxx<CR> AZ,2330<CR> The Signal Strength Meter is located on the bottom of the “Point Dish and Signal Strength” screen. This Signal Strength Meter is Red in color, and turns Green when the proper satellite is located.
  • Page 52: Appendix E Startup Data Sequence

    Startup Data Sequence Appendix E Startup Data Sequence Standard Startup Sequence ?PGM KVH TracVision SA Rev X - Version X.XX - Serial Number XXXXXXXX Limit Switch Test Limit Switch Status: PASS-----------------PASS is expected *** Initializing IRD *** IRD STATUS: PASS DSS --------------------PASS is expected with successful IRD identification Saved Sat Pos: EL = 33.4...
  • Page 53 Saved Sat Pos: AZ = 327.70, EL = 33.34 “Instant On” Startup Sequence ?PGM KVH TracVision SA Rev K - Version 5.05 - Serial Number 12345678 Instant On --------------------------------System skips limit switch test Limit Switch Status: PASS-----------------PASS is expected *** Initializing IRD ***...
  • Page 54: Appendix F Maintenance Port Parser Commands

    Maintenance Port Parser Commands Appendix F Maintenance Port Parser Commands ZAP , VERSION STATUS HELP System Commands Software Version Table F-1 Function reports software version Command VERSION Argument none Response KVH TVSA Version XX.XX System Status Report Function: reports general system status Command: STATUS Argument:...
  • Page 55 A Guide to TracVision SA Manual Positioning Commands HALT Help on Parser Commands Table F-2 Function: lists parser commands Command: HELP Argument: none Response: print a list of all parser commands Azimuth Angle Function: commands a manual azimuth angle that the...
  • Page 56: F.3 Operational Commands

    Maintenance Port Parser Commands Azimuth CCW Step Function: commands a 0.1 deg CCW manual step in azimuth angle Command: Argument: none Response: echoes the command Elevation UP Step Function: commands a 0.1 deg UP manual step in elevation angle Command: Argument: none Response:...
  • Page 57 A Guide to TracVision SA Target and Signal Commands Report Target Location Table F-4 Function: reports the target (satellite) location in the baseplate frame and uses the saved satellite position Command: TGTLOCATION Argument: none Response: Target Location = E XXX, A XXXX...
  • Page 58 Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser.
  • Page 59 Ved Klaedebo 12 2970 Hoersholm Denmark Phone: (401) 847-3327 Fax: (401) 849-0045 Phone: +45 45 160 180 Fax: +45 45 867 077 E-Mail: info@kvh.com Internet: http://www.kvh.com E-Mail: info@kvh.dk Internet: http://www.kvh.com ® , and TracVision ® are registered trademarks of KVH Industries, Inc.

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