Panasonic KX-TG6321C Operating Instructions Manual page 49

TG63xxC_OI.book Page 49 Wednesday, February 20, 2008 2:15 PM
Problem
The 2nd caller's information is
not displayed during an outside
call. (Visual Call Waiting
feature does not function.)
Answering system (KX-TG6321/KX-TG6322/KX-TG6323/KX-TG6324)
Problem
The unit does not record new
messages.
I cannot operate the answering
system.
I cannot operate the answering
system remotely.
While recording a greeting
message or listening to
messages, the unit rings and
recording stops.
Useful Information
Cause/solution
L In order to use Call Display, call waiting, or
Visual Call Waiting, you must first contact your
service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact
your service provider/telephone company
again to activate this specific service, even if
you already subscribed to both Call Display
and Visual Call Waiting services.
Cause/solution
L The answering system is turned off. Turn it on
(page 33).
L The message memory is full. Erase
unnecessary messages (page 34).
L The recording time is set to "Greeting
only". Change the setting (page 38).
L If you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your
telephone. Change the unit's number of rings
setting or contact your service
provider/telephone company (page 37).
L Someone is using the unit. Wait for the other
user to finish.
L A caller is leaving a message. Wait for the
caller to finish.
L The handset is too far from the base unit.
Move closer.
L You are entering the wrong remote access
code. If you forgot the remote access code,
store a new remote access code (page 36).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 37).
L You are using a rotary/pulse telephone. Try
again using a touch-tone phone.
L A call is being received. Answer the call and
try again later.
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