Panasonic KX-TG6321C Operating Instructions Manual

Expandable digital cordless phone expandable digital cordless answering system

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TG63xxC_OI.book Page 1 Wednesday, February 20, 2008 2:15 PM
Model shown is KX-TG6313C.
This unit is compatible with Call Display. You must subscribe to the
appropriate service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca

Operating Instructions

Expandable Digital Cordless Phone
KX-TG6313C
Model No.
Expandable Digital Cordless
Answering System
KX-TG6321C
Model No.
KX-TG6322C
KX-TG6323C
KX-TG6324C

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Summary of Contents for Panasonic KX-TG6321C

  • Page 1: Operating Instructions

    TG63xxC_OI.book Page 1 Wednesday, February 20, 2008 2:15 PM Operating Instructions Expandable Digital Cordless Phone KX-TG6313C Model No. Expandable Digital Cordless Answering System KX-TG6321C Model No. KX-TG6322C KX-TG6323C KX-TG6324C Model shown is KX-TG6313C. This unit is compatible with Call Display. You must subscribe to the appropriate service offered by your service provider/telephone company.
  • Page 2: Table Of Contents

    TG63xxC_OI.book Page 2 Wednesday, February 20, 2008 2:15 PM Table of Contents Introduction Voice Mail Service Product information ....3 Voice mail service....39 Accessory information .
  • Page 3: Introduction

    TG63xxC_OI.book Page 3 Wednesday, February 20, 2008 2:15 PM Introduction Product information Thank you for purchasing a Panasonic digital cordless phone. Important: L The suffix (C) in the following model numbers will be omitted in these instructions: KX-TG6313C/KX-TG6321C/KX-TG6322C/KX-TG6323C/KX-TG6324C Notable differences between the models...
  • Page 4 TG63xxC_OI.book Page 4 Wednesday, February 20, 2008 2:15 PM Introduction Feature differences Intercom Model No. Answering system | ⇔ N N ⇔ N KX-TG6313 – – KX-TG6321 KX-TG6322 KX-TG6323 KX-TG6324 *1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets.
  • Page 5: Accessory Information

    TG63xxC_OI.book Page 5 Wednesday, February 20, 2008 2:15 PM Introduction Accessory information Supplied accessories Quantity Accessory item/ KX-TG6321 KX-TG6322 KX-TG6313/ KX-TG6324 Part number KX-TG6323 AC adaptor for base unit/ PQLV207 Telephone line cord Wall mounting adaptor Rechargeable batteries Handset cover Belt clip Charger –...
  • Page 6: Expanding Your Phone System

    TG63xxC_OI.book Page 6 Wednesday, February 20, 2008 2:15 PM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable Replace batteries only with a nickel metal hydride (Ni- batteries MH) type of battery. This model requires 2 AAA (R03) batteries for every handset.
  • Page 7: For Your Safety

    TG63xxC_OI.book Page 7 Wednesday, February 20, 2008 2:15 PM Introduction Radio waves emitted from this product may cause such devices to For your safety malfunction, resulting in an accident. To prevent severe injury and loss of Operating safeguards life/property, read this section carefully L Unplug the product from power outlets before using the product to ensure before cleaning.
  • Page 8: Important Safety Instructions

    Base unit location/avoiding noise and/or the conductive material to The base unit and other compatible overheat and cause burns. Panasonic units use radio waves to L Charge the batteries provided with or communicate with each other. identified for use with this product...
  • Page 9 TG63xxC_OI.book Page 9 Wednesday, February 20, 2008 2:15 PM Introduction computers, wireless devices or Routine care other phones. L Wipe the outer surface of the L Avoid facing radio frequency product with a soft moist cloth. transmitters, such as external L Do not use benzine, thinner, or any antennas of mobile phone cell stations abrasive powder.
  • Page 10: Preparation

    TG63xxC_OI.book Page 10 Wednesday, February 20, 2008 2:15 PM Preparation ■ KX-TG6321/KX-TG6322/ KX-TG6323/KX-TG6324 Controls A B C D E Base unit ■ KX-TG6313 I J K A Charge contacts B Speaker C {■} (STOP) A Charge contacts D {ERASE} B {LOCATOR} E {GREETING REC} (Recording) F {GREETING CHECK} G {^} (VOL.: Volume up)
  • Page 11: Display

    TG63xxC_OI.book Page 11 Wednesday, February 20, 2008 2:15 PM Preparation Using the navigator key Handset The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. To adjust the receiver or speaker volume, press {^} to increase the volume, or press {V} to decrease the...
  • Page 12: Connections

    (C). AC outlet, as the weight of the adaptor may cause it to become disconnected. Base unit L Use only the supplied Panasonic AC During a power failure adaptor PQLV207. The unit will not work during a power L Use only the supplied telephone line failure.
  • Page 13: Battery Installation And Replacement

    AAA (R03) size. – Do NOT use Alkaline/Manganese/Ni-Cd batteries. – We recommend using the Panasonic rechargeable batteries noted on page 6, 8. Attention: Press the notch on the handset cover firmly, and slide it in the direction of the arrow.
  • Page 14: Battery Charge

    L KX-TG6321/KX-TG6322/ KX-TG6323/KX-TG6324 The batteries need to be charged if the handset beeps while you are engaged in a call or operating the answering system remotely. Panasonic Ni-MH battery *1 KX-TG6313/KX-TG6322/ performance (supplied batteries) KX-TG6323/KX-TG6324 Note: Operation Operating time...
  • Page 15: Symbols Used In These Operating Instructions

    TG63xxC_OI.book Page 15 Wednesday, February 20, 2008 2:15 PM Preparation the base unit or charger without any ill effect on the batteries. Setting up the unit L The battery level may not be before use displayed correctly after you replace the batteries.
  • Page 16: Belt Clip

    Connecting a headset to the handset used. allows for hands-free conversations. We L To correct a digit, press {^}, {V}, {<}, recommend using the Panasonic or {>} to move the cursor to the digit, headset noted on page 6. then make the correction.
  • Page 17: Making/Answering Calls

    TG63xxC_OI.book Page 17 Wednesday, February 20, 2008 2:15 PM Making/Answering Calls {Erase} i {Yes} i {OFF} Making calls Pause (for PBX/long distance service users) Lift the handset and dial the phone A pause is sometimes required when number. making calls using a PBX or long L To correct a digit, press {Clear}.
  • Page 18: Useful Features During A Call

    TG63xxC_OI.book Page 18 Wednesday, February 20, 2008 2:15 PM Making/Answering Calls L If another phone is connected to the Adjusting the handset ringer volume same line (page 12), you can also take Press {^} or {V} repeatedly to select the the call by lifting its handset.
  • Page 19: Call Share

    TG63xxC_OI.book Page 19 Wednesday, February 20, 2008 2:15 PM Making/Answering Calls To switch between calls, press {CALL WAIT}. Note: L Please contact your service provider/telephone company for details and availability of this service in your area. Temporary tone dialing (for rotary/pulse service users) You can temporarily switch the dialing mode to tone when you need to access...
  • Page 20: Shared Phonebook

    TG63xxC_OI.book Page 20 Wednesday, February 20, 2008 2:15 PM Shared Phonebook Character Shared phonebook The shared phonebook allows you to L To enter another character that is make calls without having to dial located on the same dial key, first manually.
  • Page 21: Editing Entries

    TG63xxC_OI.book Page 21 Wednesday, February 20, 2008 2:15 PM Shared Phonebook Editing entries Find the desired entry (page 20). i {Option} {V}/{^}: “Edit” i {Select} Edit the name if necessary (16 characters max.; page 20). i {Next} Edit the phone number if necessary (32 digits max.).
  • Page 22: Programming

    TG63xxC_OI.book Page 22 Wednesday, February 20, 2008 2:15 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 22) –...
  • Page 23 TG63xxC_OI.book Page 23 Wednesday, February 20, 2008 2:15 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page Initial setting Set answering Ring count (KX-TG6321/ Recording time KX-TG6322/ Remote code KX-TG6323/ KX-TG6324) Voice Mail Store VM access# VM tone detect – Message alert –...
  • Page 24 TG63xxC_OI.book Page 24 Wednesday, February 20, 2008 2:15 PM Programming Programming using the direct commands {MENU} i {#} Enter the desired feature code. Enter the desired setting code. i {Save} L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}.
  • Page 25 TG63xxC_OI.book Page 25 Wednesday, February 20, 2008 2:15 PM Programming Feature Feature Setting code System Page code setting {1}: <700ms> {2}: 600ms Set flash {1}{2}{1} time {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms {1}: A {2}: <B> –...
  • Page 26 TG63xxC_OI.book Page 26 Wednesday, February 20, 2008 2:15 PM Programming *7 Generally, the line mode setting should not be adjusted. If “Line in use” is not displayed when another phone connected to the same line is in use, you need to change the line mode to “A”.
  • Page 27: Special Instructions For Programmable Settings

    TG63xxC_OI.book Page 27 Wednesday, February 20, 2008 2:15 PM Programming Turning night mode on/off Special instructions {MENU} i {#}{2}{3}{8} for programmable {V}/{^}: Select “On” or “Off”. i settings {Save} i {OFF} Note: L When the night mode is turned on, Night mode “Night mode”...
  • Page 28: Registering A Unit

    TG63xxC_OI.book Page 28 Wednesday, February 20, 2008 2:15 PM Programming Note: Handset: L To stop the alarm, press any dial key {MENU} i {#}{1}{3}{0} or place the handset on the base unit Base unit: or charger. ■ KX-TG6313 L When the handset is in use, the alarm Press and hold {LOCATOR} for 4 will not sound until the handset is in seconds.
  • Page 29: Call Display Service

    TG63xxC_OI.book Page 29 Wednesday, February 20, 2008 2:15 PM Call Display Service Phonebook name display Using Call Display When caller information is received and it matches a phone number stored in the service phonebook, the stored name in the phonebook is displayed and logged in Important: the caller list.
  • Page 30 TG63xxC_OI.book Page 30 Wednesday, February 20, 2008 2:15 PM Call Display Service Important: Displayed Function L Please contact your service option provider/telephone company for The caller will Announcement details and availability of this service hear the pre- in your area. recorded busy L This feature must be turned on before message played...
  • Page 31: Caller List

    TG63xxC_OI.book Page 31 Wednesday, February 20, 2008 2:15 PM Call Display Service To call back, press {C}. Displayed Function To exit, press {OFF}. option Note: Disconnects Drop caller1 L If the item has already been viewed or (drops) the 1st answered, “Q”...
  • Page 32: Storing Caller Information Into The Phonebook

    TG63xxC_OI.book Page 32 Wednesday, February 20, 2008 2:15 PM Call Display Service Erasing selected caller information {View CID} {V}/{^}: Select the desired entry. {Erase} i {Yes} i {OFF} Erasing all caller information {View CID} {All erase} i {Yes} Storing caller information into the phonebook {View CID} {V}/{^}: Select the desired entry.
  • Page 33: Answering System

    TG63xxC_OI.book Page 33 Wednesday, February 20, 2008 2:15 PM Answering System announced to callers, even though their messages are not recorded. Answering system Available for: KX-TG6321/KX-TG6322/ Turning the answering KX-TG6323/KX-TG6324 system on/off The answering system can answer and record calls for you when you are Press {ANSWER ON} to turn on/off the unavailable to answer the phone.
  • Page 34: Listening To Messages Using The Base Unit

    TG63xxC_OI.book Page 34 Wednesday, February 20, 2008 2:15 PM Answering System Recording your greeting Listening to messages message using the base unit You can record your own greeting message (2 minutes max.). When new messages have been {GREETING REC} recorded, the message indicator on the Within 10 seconds, press base unit flashes.
  • Page 35 TG63xxC_OI.book Page 35 Wednesday, February 20, 2008 2:15 PM Answering System Operation Listening to messages Turn answering system off using the handset {*}{4} or Erase currently When new messages have been playing message {Erase} recorded: Erase all messages {*}{5} – “New message” is displayed. *1 If pressed within the first 5 seconds of –...
  • Page 36: Remote Operation

    TG63xxC_OI.book Page 36 Wednesday, February 20, 2008 2:15 PM Answering System Voice guidance Remote operation During remote operation, the unit’s voice guidance starts and prompts you to Using a touch-tone phone, you can call press {1} to perform a specific your phone number from outside and operation, or press {2} to listen to more access the unit to listen to messages or...
  • Page 37: Answering System Settings

    TG63xxC_OI.book Page 37 Wednesday, February 20, 2008 2:15 PM Answering System *2 To resume operation, enter a remote when there are no new messages. If you command within 15 seconds, or the call your phone from outside to listen to voice guidance starts.
  • Page 38: Message Alert

    TG63xxC_OI.book Page 38 Wednesday, February 20, 2008 2:15 PM Answering System call first. To do so, contact your Message alert service provider/telephone company. You can select whether or not the message indicator on the handset flashes slowly when new messages are Caller’s recording time recorded.
  • Page 39: Voice Mail Service

    TG63xxC_OI.book Page 39 Wednesday, February 20, 2008 2:15 PM Voice Mail Service your service provider/telephone company for the required pause time. Voice mail service Example: Voice mail is an automatic answering service offered by your service 1-222-333-4444 PPPP 8888 provider/telephone company. After you VM access Pauses Password subscribe to this service, your service...
  • Page 40 TG63xxC_OI.book Page 40 Wednesday, February 20, 2008 2:15 PM Voice Mail Service to listen to voice mail messages, you Turning VM tone detection on/off have to dial your access number The default setting is “On”. manually. {MENU} i {#}{3}{3}{2} {V}/{^}: Select the desired setting. i {Save} i {OFF} Listening to voice mail messages...
  • Page 41: Intercom/Locator

    TG63xxC_OI.book Page 41 Wednesday, February 20, 2008 2:15 PM Intercom/Locator Answering an intercom call Intercom Handset Intercom calls can be made: – between handsets. Press {C} to answer the page. – between the handset and base unit. When you finish talking, press (KX-TG6321/KX-TG6322/ {OFF}.
  • Page 42: Handset Locator

    TG63xxC_OI.book Page 42 Wednesday, February 20, 2008 2:15 PM Intercom/Locator To establish a conference call: Press {Conf}. L To leave the conference, press {OFF}. The other parties can continue the conversation. L To put the outside call on hold, press {HOLD}. To resume the conference, press {Conf}.
  • Page 43: Useful Information

    TG63xxC_OI.book Page 43 Wednesday, February 20, 2008 2:15 PM Useful Information Insert the hooks on the wall mounting adaptor into the holes 1 Wall mounting and 2 on the base unit. Base unit Lead the telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow.
  • Page 44 TG63xxC_OI.book Page 44 Wednesday, February 20, 2008 2:15 PM Useful Information Connect the telephone line cord. To remove the wall mounting adaptor Mount the unit by inserting the While pushing down the release levers mounting pins into the round (A), remove the adaptor (B). openings on the adaptor (for pin 2, use the round cut out at the bottom of the adaptor if you are using the 4...
  • Page 45: Error Messages

    TG63xxC_OI.book Page 45 Wednesday, February 20, 2008 2:15 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The called handset or base unit is in use. Busy L Other units are in use and the system is busy.
  • Page 46: Troubleshooting

    TG63xxC_OI.book Page 46 Wednesday, February 20, 2008 2:15 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution...
  • Page 47 TG63xxC_OI.book Page 47 Wednesday, February 20, 2008 2:15 PM Useful Information Problem Cause/solution While programming, the L A call is being received. Answer the call and handset starts to ring. start again after hanging up. I cannot register a handset to a L The maximum number of handsets (6) is base unit.
  • Page 48 TG63xxC_OI.book Page 48 Wednesday, February 20, 2008 2:15 PM Useful Information Problem Cause/solution I cannot make long distance L Make sure that you have long distance calls. service. *1 KX-TG6321/KX-TG6322/KX-TG6323/KX-TG6324 Call Display Problem Cause/solution Caller information is not L You need to subscribe to Call Display service. displayed.
  • Page 49 TG63xxC_OI.book Page 49 Wednesday, February 20, 2008 2:15 PM Useful Information Problem Cause/solution The 2nd caller’s information is L In order to use Call Display, call waiting, or not displayed during an outside Visual Call Waiting, you must first contact your call.
  • Page 50 TG63xxC_OI.book Page 50 Wednesday, February 20, 2008 2:15 PM Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture L Disconnect the AC adaptor and telephone line has entered the handset/base cord from the base unit. Remove the batteries unit.
  • Page 51: Industry Canada Notices And Other Information

    TG63xxC_OI.book Page 51 Wednesday, February 20, 2008 2:15 PM Useful Information Industry Canada Notices and other information NOTICE: connected together. This precaution This equipment meets the applicable may be particularly important in rural Industry Canada Terminal Equipment areas. Technical Specifications. This is Caution: confirmed by the registration number.
  • Page 52 TG63xxC_OI.book Page 52 Wednesday, February 20, 2008 2:15 PM Useful Information interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce or eliminate interference. RF Exposure Warning: L This product complies with IC radiation exposure limits set forth for an uncontrolled environment.
  • Page 53: Specifications

    TG63xxC_OI.book Page 53 Wednesday, February 20, 2008 2:15 PM Useful Information Handset: Approx. 156 mm × 49 mm × 32 mm Specifications inches × 1 inches × 1 inches) ■ Standard: Charger : Approx. 51 mm × 75 mm × DECT 6.0 (Digital Enhanced 88 mm Cordless Telecommunications 6.0)
  • Page 54: Warranty

    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.
  • Page 55: Index

    TG63xxC_OI.book Page 55 Wednesday, February 20, 2008 2:15 PM Index Headset, optional: 16 Hold: 18 Index Intercom: 41 Additional handset: 28 Key tone: 24 Alarm: 27 Line mode: 25 Answering calls: 17 M Making calls: 17 Answering system Missed calls: 29 Call screening: 33 Mute: 18 Erasing messages: 34, 35, 36...
  • Page 56 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

This manual is also suitable for:

Kx-tg6313cKx-tg6323cKx-tg6322cKx-tg6324c

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