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A problem with your generator ?
PROBLEMS
The generator does not come on
and the thermostat light is not illu-
minated.
Water runs out of the holes in the
soleplate.
Water streaks appear on the linen.
White streaks come through the
holes in the soleplate.
Brown streaks come through the
holes in the soleplate and stain the
linen.
The soleplate is dirty or brown and
may stain the linen.
There is no steam or there is little
steam.
Steam escapes from the rinse
plug.
Steam or water escapes under the
appliance.
If you have any problems or queries please call our Customer Relations team first for expert help and advice:
CAUSES
The appliance is not switched on.
Water has condensed in the pipes
because you are using steam for the
first time or you have not used it for
some time.
The soleplate is not hot enough.
Your ironing board is saturated with
water because it is not suitable for
use with a steam generator.
Your boiler has a build-up of scale
because it has not been rinsed out
regularly.
You are using chemical descaling
agents or additives in the water for
ironing.
You are ironing at too high a tempe-
rature.
Your linen is not rinsed sufficiently or
you have ironed a new garment be-
fore washing it.
You are using starch.
The boiler is empty.
The soleplate temperature is set to
the maximum.
The rinse plug has not been tighte-
ned correctly.
The rinse plug seal is damaged.
The generator is faulty.
The generator is faulty.
0845 602 1454 - UK / (01) 677 4003 - Ireland
or consult our website - www.tefal.co.uk
6
SOLUTIONS
Check that your appliance is cor-
rectly plugged in
Press on the steam control button
away from your ironing board until
the iron produces steam.
Wait for the thermostat light to go
out before activating the steam but-
ton.
Check that your ironing board is sui-
table.
Rinse out the boiler.
Never add this type of product in
the boiler (see § "for what water
may be used"). Contact an Approved
Service Centre.
See our recommendations regarding
temperature control setting.
Ensure linen is rinsed thoroughly to
remove any soap deposits or chemi-
cals on new garments which may be
sucked up by the iron.
Always spray starch on the reverse
side of the fabric to be ironed.
Fill the boiler.
The generator is working but steam
is very hot and dry As a conse-
quence, it is less visible.
Tighten the rinse plug correctly.
Contact an Approved Service Centre
to order a new rinse plug seal.
Stop using the generator and
contact an ApprovedService Centre.
Stop using the generator and
contact an Approved Service Centre.
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