Konica Minolta 1800767-001A User Manual page 86

Symptom
Colors are
not register-
ing properly;
colors are
mixed or
have page-
to-page vari-
ation.
Line art does
not print in
color.
The color
has a poor
reproduction
or has poor
color density.
If the problem is not resolved, even after all of the above have been per-
formed, contact Technical Support with the error information.
For contact information, refer to the General Information Guide.
80
Cause
The top cover is not
properly closed.
The drum cartridge is
not correctly seated.
One or more of the
toner cartridges are
defective.
The media is moist
from humidity.
The line art setting for
2400 x 600 dpi
requires Color Match-
ing to be turned off.
The drum cartridge is
defective.
Solving Problems with Printing Quality
Solution
Make sure that the top cover is closed.
Remove the drum cartridge and rein-
stall it.
Remove the toner cartridge and check
for damage. If it is damaged, replace it.
Remove the moist media and replace it
with new, dry media.
In the driver, go to Properties/Quality
and choose Off in the Color Matching.
If you want color, lower the resolution
to 1200 x 600 or 600 x 600 dpi.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.