Solving Problems With Printing Quality; Solving Problems With Printing Quality - Konica Minolta 1800767-001A User Manual

Solving Problems with Printing Quality

Symptom
Nothing is
printed, or
there are
blank spots
on the
printed page.

Solving Problems with Printing Quality

Cause
One or more of the
toner cartridges are
defective.
The printer driver is
not set correctly.
The drum cartridge is
defective.
The media is moist
from humidity.
The media set in the
printer driver mis-
matches the media
loaded in the printer.
The power source
does not match the
printer specifications.
Several sheets are
being fed at the same
time.
Media is not set prop-
erly in the tray.
The printer is not
level.
Solution
Remove the toner cartridge and check
for damage. If it is damaged, replace it.
Select the proper setting in the printer
driver to switch from transparencies to
plain paper.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
Adjust the humidity for media storage.
Remove the moist media and replace it
with new, dry media.
Load the correct media in the printer.
Use a power source with the proper
specifications.
Remove the media from the tray and
check for static electricity. Fan plain
paper or other media (but not transpar-
encies), and replace it in the tray.
Remove the media, tap it to straighten
it out, return it to the tray, and realign
the media guides.
Put the printer on a flat, hard, level sur-
face not to exceed ±1° slant in any
direction.
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