Troubleshooting - Konica Minolta Magicolor 2430DL Reference Manual

Troubleshooting

Symptom
The setting in the saved
presets are not applied.
Media type error appears.
The printer stops respond-
ing.
The printer is not detected
using Rendezvous.
Checking the version num-
ber of the printer driver.
The dialog box may appear
unusual when selecting
other manufacturer printer
and back to magicolor.
The custom paper size is
different from the size that
was set.
When printing 2 pages on a
single sheet of paper, the
pages are not centered on
the paper.
Troubleshooting
Solution
Depending on the functions selected for the
printer, some preset settings are not saved.
If a media type, such as "Transparency", is
specified for Tray 2, a media type error
appears and the printer stops. Be sure to
specify a media type supported by Tray 2.
Depending on the operating system, some
paper size and paper type combinations are
not permitted. If the job was sent with an
incorrect combination of settings, the printer
stops responding. Be sure to print with the
correct combination of paper size and paper
type settings.
Using Administrator mode in PageScope
Web Connection, select the Enable Rendez-
vous Service Discovery check box on the
Rendezvous Configuration page.
Click the magicolor2430DL.pkg icon in the
Receipts folder (within Library), and then
select Get Info from the File menu.
Close the Print dialog box, and then open it
again.
Depending on the operating system, the cus-
tom paper size settings may change slightly
(for example, 5.80" may change to 5.79").
Depending on the operating system, the
pages are not centered on the paper when
printing two pages on a single sheet of paper
with the following paper sizes.
Legal, Letter Plus, Foolscap, Government
Legal, Statement, Folio
45