HP Pavilion 17 Maintenance And Service Manual
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HP Pavilion 17 Maintenance And Service Manual

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Summary of Contents for HP Pavilion 17

  • Page 1 HP Pavilion 17 Notebook PC HP Pavilion 15 Notebook PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts,"...
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................7 Finding your hardware and software information ................. 7 Locating hardware ....................... 7 Locating software ......................... 7 Right side ............................. 8 Left side .............................. 11 Display ..............................13 Top ..............................
  • Page 8 Fan ........................... 119 Heat sink .......................... 120 Power button board ......................123 7 Windows – Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ........124 Starting Setup Utility (BIOS) ......................124 Updating the BIOS ........................... 124 Determining the BIOS version ..................124 Downloading a BIOS update ...................
  • Page 9 Restore and recovery ........................137 Recovering using HP Recovery Manager ................ 138 What you need to know ................... 138 Using the HP Recovery partition (select models only) ........138 Using HP Recovery media to recover ............. 139 Changing the computer boot order ..............139 Removing the HP Recovery partition (select models only) ..........
  • Page 10 Recovering the original system using HP Recovery Manager ......... 143 What you need to know ................... 143 Recovering using HP Recovery partition (select models only) ....... 144 Recovering using the recovery media ............. 144 Changing the computer boot order ..........144 12 Ubuntu Linux –...

  • Page 11: Product Description

    ● AMD E1-6010 (1.35GHz, 1 MB L2), Dual 10 W, Max DDR3L-1333 ● HP Hexa-Core (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L), ● quad core 15 W Intel Core i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (4 √...
  • Page 12 Category Description Intel AMD A76M FCH / AMD A70M FCH AMD A7xM (AMD A76 FCH to ● AMD A70M FCH AMD Integrated SOC FCH, for use with computer models E1-6010, ● A8-6410, A6-6310, and A4-6210 Intel Lynx Point-LP PCH, for use with 4th Generation Intel Core √...
  • Page 13 √ in) thicknesses (all hard drives use the same bracket) Supports the following hard drives: 1.5 TB, 5400 rpm 9.5 mm for HP Pavilion 15 Notebooks and AMD ● computers only 1 TB, 5400 rpm, 9.5 mm available for Windows 8.1 and Windows 7 ●...
  • Page 14 Beats Audio Subwoofer for AMD only Dual speakers HP TrueVision HD webcam (fixed, no tilt with activity LED; 1280×720 by 30 frames per second, USB 2.0, M-jpeg) Two dual array, digital microphones with appropriate beam-forming, echo- cancellation, noise-reduction software HD Audio √...
  • Page 15 Supports Windows 8 Modern Trackpad Gestures ® Full Size Backlit 3 Coat paint island-style Keyboard with numeric keypad √ black with red LED for AMD HP Pavilion 15 PC models Beats Audio Special Edition Power Supports the following AC adapters: √...
  • Page 16 Category Description Intel Operating Preinstalled: √ √ system Windows 8.1 Standard, 64 bit ● Windows 8.1 Professional, 64 bit ● Windows 7 ● FreeDOS 2.0, for Intel models only ● Ubuntu Linux ● Serviceability End-user replaceable parts: √ √ AC adapter ●...

  • Page 17: External Component Identification

    External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: From the Start screen, type control panel, and then select Control Panel. Select System and Security, select System, and then click Device Manager in the left column. A list displays all the devices installed on your computer.

  • Page 18: Right Side

    Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the ● hard drive. Audio-out (headphone)/Audio-in Connects optional powered stereo speakers, headphones, (microphone) jack earbuds, a headset, or a television audio cable.
  • Page 19 Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the ● hard drive. Audio-out (headphone)/Audio-in Connects optional powered stereo speakers, headphones, (microphone) jack earbuds, a headset, or a television audio cable.
  • Page 20 Component Description USB 2.0 port Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Optical drive Depending on your computer model, reads an optical disc or reads and writes to an optical disc. NOTE: For disc compatibility information, go to the Help and Support web page.

  • Page 21: Left Side

    Left side NOTE: Refer to the illustration that most closely matches your computer. Component Description Power connector Connects an AC adapter. AC adapter light Amber: The battery is charging. ● White: The AC adapter is connected and the battery ● is charged.
  • Page 22 Component Description Power connector Connects an AC adapter. AC adapter light Amber: The battery is charging. ● White: The AC adapter is connected and the battery ● is charged. Off: The computer is using battery power. ● Security cable slot Attaches an optional security cable to the computer.

  • Page 23: Display

    To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. To access the Windows 7 user guides, select Start > Help and Support > User Guides.

  • Page 24: Top

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 25: Lights

    Lights Component Description Power light On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- ● saving state. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation ●...

  • Page 26: Buttons And Speakers

    Buttons and speakers Component Description Power button When the computer is off, press the button to turn on ● the computer. When the computer is on, press the button briefly to ● initiate Sleep. When the computer is in the Sleep state, press the ●...

  • Page 27: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions. Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen.

  • Page 28: Bottom

    Bottom Component Description Battery lock Locks the battery in the battery bay. Battery bay Holds the battery. Vents (4) Enable airflow to cool internal components. NOTE: The number of vents may vary NOTE: The computer fan starts up automatically to cool depending on your computer model.

  • Page 29: Labels

    Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a Digital Product Key electronically installed.

  • Page 30: Illustrated Parts Catalog

    Illustrated parts catalog Computer major components NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Bottom on page 18 for details. Chapter 3 Illustrated parts catalog...
  • Page 31 Item Component Spare part number Display assembly, 15.6 in Display assembly, 17.3 in Flat display assembly for use with HP Pavilion Notebooks. This display assembly is spared at the subcomponent level Computer major components...
  • Page 32 For more display assembly spare part information, see Display assembly subcomponents on page Top cover (includes keyboard and cable): Top cover for HP Pavilion 15 Notebook PC computer models: With full size textured island-style Keyboard. Touchpad and 762529-001 numeric keypad black for use in the United States...
  • Page 33 Item Component Spare part number With full size textured island-style Keyboard and numeric 762529-AD1 keypad black for use in South Korea With full size textured island-style Keyboard and numeric 762529-B31 keypad black for International use With full size textured island-style Keyboard and numeric 762529-BA1 keypad black for use in the Adriatics With full size textured island-style Keyboard and numeric...
  • Page 34 Item Component Spare part number With full size textured island-style Keyboard and numeric 762530-251 keypad white for use in Russia With full size textured island-style Keyboard and numeric 762530-261 keypad white for use in Bulgaria With full size textured island-style Keyboard and numeric 762530-271 keypad white for use in Romania With full size textured island-style Keyboard and numeric...
  • Page 35 With full size textured island-style Keyboard and numeric 762533-FL1 keypad Beats Audio for use in Czech and Slovackia Top cover for HP Pavilion 17 Notebook PC computer models: With full size textured island-style Keyboard and numeric 765806-001 keypad black for use in the United States...
  • Page 36 Item Component Spare part number With full size textured island-style Keyboard and numeric 765806-271 keypad black for use in Romania With full size textured island-style Keyboard and numeric 765806-A41 keypad black for use in Belgium With full size textured island-style Keyboard and numeric 765806-B31 keypad black for International use With full size textured island-style Keyboard and numeric...
  • Page 37 In Ano Silver 762506-001 In Ash Silver 762525-001 For use with Beats Audio 766726-001 For HP Pavilion 17 Intel Notebook PC computer models In Ash Silver 765792-001 In natural silver 767059-001 For HP Pavilion AMD Notebook PC computer models In Ano Silver...
  • Page 38 Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC 753076-005 combo adapter, for use only on computer models equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC available for Windows 8.1 and Windows 7 Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 710662-005 4.0 combo adapter, for use only on computer models equipped...
  • Page 39 Ubuntu Linux HP Pavilion 17 Notebook PC Intel Core i5-4200U (1.6 GHz, SC turbo up to 2.6 GHz), 1600 778946-501 MHz/3 MB L3, dual 15 W for use with Windows Standard HP Pavilion 17 Notebook PC Intel Core i5-4200U (1.6GHz, SC turbo up to 2.6GHz),...
  • Page 40 Windows Standard HP Pavilion 17 Notebook PC Intel Celeron N2840 (2.16 up to 2.58 GHz) 1333 MHz/2MB L2, 787485-501 dual SDP4.5 W for use with Windows Standard HP Pavilion 17 Notebook PC Intel Core i3-4005U (1.7 GHz), 1600 MHz/3 MB L3, Dual 15 W...
  • Page 41 Intel Core 830 M i3-4005U (1.7 GHz), 1600 MHz/2 MB L3, 779840-501 dual 15 W for use with Windows Standard HP Pavilion 15 Notebook PC available for Windows 8.1 and Windows 7 Intel Core 830 M i3-4005U (1.7 GHz), 1600 MHz/2 MB L3,...
  • Page 42 Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 767413-001 2.7 GHz (2 MB L3 cache, dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC Intel Core 840M i5-4210U 1.7 GHz processor, SC turbo up to 767413-501 2.7 GHz (2 MB L3 cache, dual core, 15 W) for use with...
  • Page 43 Professional HP Pavilion 15 Notebook PC Intel Core 830M i3-4030U (1.9 GHz), 1600MHz/2 MB L3, Dual 767415-001 15W for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC Intel Core 830M i3-4030U (1.9 GHz), 1600MHz/2 MB L3, Dual...
  • Page 44 UMA graphics AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, 763420-001 quad core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L,...
  • Page 45 17 Notebook PC AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, 762526-001 quad core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L,...
  • Page 46 HP Pavilion 15 Notebook PC AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, 763427-001 quad core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC AMD A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L,...
  • Page 47 MHz DDR3L, quad core, 25 W) for use with Windows Professional HP Pavilion 15 Notebook PC Power Connector For use with HP Pavilion 15 Notebook PC computer models 762507-001 For use with HP Pavilion 17 Notebook PC computer models 763699-001 (10) Memory modules : 2 GB memory module...
  • Page 48 Optical drive: For specific optical drives with spare part numbers, see Mass storage devices on page 43 (20) Base enclosure: For use on HP Pavilion 17 Notebook PC computer models Aqua blue finish 766908-001 Natural silver finish 766909-001 Snow white finish...
  • Page 49 Neon purple for use with Intel processors 780099-001 For use with HP Pavilion 15 Notebook PC touchscreen 790018-001 computers For use with Intel processors for use with HP Pavilion 15 788385-001 Notebook PC (21) Base enclosure caps (Included in the plastics kit)

  • Page 50: Display Assembly Subcomponents

    762512-001 Display Hinge Kit (includes left and right hinges and screws) For HP Pavilion 17 Notebook PC Display Hinge Kit, non-touchscreen (includes left and right hinges and screws) for HP 763706-001 Pavilion 17 Notebook PC Display Hinge Kit, touchscreen (includes left and right hinges and screws) for HP...
  • Page 51 HP Pavilion 17 and 15 Notebook PC Display panel SXGA cable for non-Touchscreen models (includes webcamera/ 765785-001 microphone module cable and screws) for HP Pavilion 17 Notebook PC computer models Display panel SXGA cable for Touchscreen models (includes webcamera/ 765786-001...
  • Page 52 Snow white finish, Touchscreen 762515-001 Vibrant red finish, Touchscreen 762516-001 For Beats Audio, Touchscreen 766724-001 Neon purple finish, Touchscreen 778263-001 Display back cover (includes screws), touchscreen HP Pavilion 15 Notebook PC Intel 790017-001 computer model Chapter 3 Illustrated parts catalog...

  • Page 53: Mass Storage Devices

    731999-005 750 GB 5400 rpm + 8 GB NAND hybrid, 9.5 mm 732001-005 1.5 TB, 5400 rpm 9.5 mm for HP Pavilion 15 Notebooks and AMD computers only 747375-005 Hard Drive Hardware Kit, for HP Pavilion 17 Notebook PC 773501-001...

  • Page 54: Miscellaneous Parts

    741727-001 65 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm) 710412-001 90 W HP Smart AC adapter (PFC, RC, 3-wire, 4.5 mm), for use with computer models with AMD 710413-001 processors 90-W AC adapter (EM, PFC, SMT, 3-wire, 4.5-mm) for use with HP Pavilion 15 Notebook PC...

  • Page 55: Sequential Part Number Listing

    √ √ √ models only 710413-001 90 W HP Smart AC adapter (PFC, RC, 3-wire, 4.5 mm) for use √ √ with computer models with AMD processors select models only 710414–001 90 W HP Smart AC adapter Slim (PFC, RC, 3-wire, 4.5 mm) for √...
  • Page 56 TPN- Q140 Q143 Q144 Q141 714657-001 65 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm), select √ models only 724935-005 WLAN Broadcom BCM 4352 WLAN 802.11 AC+BT4 2x2HMC √ for HP Pavilion 15 AMD computer models available for Windows 8.1 and Windows 7...
  • Page 57 √ 762510-001 Display back cover in vibrant red for HP Pavilion 15 Notebook √ √ 762511-001 Display back cover in aqua blue for HP Pavilion 15 Notebook PC √ √ 762512-001 Display bezel for HP Pavilion 15 Notebook PC √...
  • Page 58 Display back cover (includes screws): aqua blue finish, √ √ Touchscreen for HP Pavilion 15 Notebook PC 762518-001 WLAN Antenna Kit for use with HP Pavilion 15 Notebook PC √ √ computer non-touch models (includes left and right wireless antenna cables and transceivers)
  • Page 59 762528-501 System board AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz √ DDR3L, quad core, 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC 762528-601 System board AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz √...
  • Page 60 Spare part Description Regulatory Model Number number TPN- TPN- TPN- TPN- Q140 Q143 Q144 Q141 762529-261 Top cover (includes keyboard and cable): With full size textured √ √ island-style Keyboard and numeric keypad black for use in Bulgaria 762529-271 Top cover (includes keyboard and cable): With full size textured √...
  • Page 61 Spare part Description Regulatory Model Number number TPN- TPN- TPN- TPN- Q140 Q143 Q144 Q141 762530-001 Top cover (includes keyboard and cable): With full size textured √ island-style Keyboard and numeric keypad White for use in the United States 762530-031 Top cover (includes keyboard and cable): With full size textured √...
  • Page 62 Keyboard and numeric keypad White for use in Spain 762531-501 System board AMD M260 A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, √ 1600 MHz DDR3L, quad core, 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC Chapter 3 Illustrated parts catalog...
  • Page 63 1600 MHz DDR3L, quad core, 15 W) for use with Windows Professional HP Pavilion 15 Notebook PC 762533-001 Top cover for HP Pavilion 15 Notebook PC computer models √ with full size texture black d island-style Keyboard, and numeric keypad red for use in the United States...
  • Page 64 HP Pavilion 15 Notebook PC computer models 762545-001 Webcamera/microphone module for Touchscreen models √ √ 763100-001 Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in √ √ natural silver 763101-001 Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in √...
  • Page 65 System board AMD A76M FCH chipset, AMD M260 A10-5745M √ (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC 763428-501 System board AMD A76M FCH chipset, AMD M260 A10-5745M √...
  • Page 66 TPN- TPN- TPN- Q140 Q143 Q144 Q141 763699-001 Power Connector for use with HP Pavilion 17 Notebook PC √ √ computer 763706-001 Display Hinge Kit, non-touchscreen (includes left and right √ √ hinges and screws) for HP Pavilion 17 Notebook PC...
  • Page 67 √ √ hardware kit with optical drive bezel and bracket): Snow white finish 765788-001 Fan for use with HP Pavilion 17 Notebook PC computer models √ √ 765789-001 Base enclosure caps (Included in the plastics kit) for HP Pavilion √...
  • Page 68 TPN- Q140 Q143 Q144 Q141 765806-141 Top cover for HP Pavilion 17 Notebook PC computer models √ √ with full size textured island-style Keyboard and numeric keypad black for use in Turkey 765806-151 Top cover for HP Pavilion 17 Notebook PC computer models √...
  • Page 69 TPN- Q140 Q143 Q144 Q141 765807-001 Top cover for HP Pavilion 17 Notebook PC computer models √ √ with full size textured island-style Keyboard and numeric keypad white for use in the United States 765807-031 Top cover for HP Pavilion 17 Notebook PC computer models √...
  • Page 70 766471-001 Intel Core i3-4010U 1.7 GHz processor (3.0 MB L3 cache, dual √ core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC 766471-501 Intel Core i3-4010U 1.7 GHz processor (3.0 MB L3 cache, dual √...
  • Page 71 766478-001 Intel Core 830M i3-4010U 1.7 GHz processor (2 MB L3 cache, √ dual core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC 766478-501 Intel Core 830M i3-4010U 1.7 GHz processor (2 MB L3 cache, √...
  • Page 72 System board AMD A76M FCH chipset, AMD M260 A10-5745M √ (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC 766715-501 System board AMD A76M FCH chipset, AMD M260 A10-5745M √...
  • Page 73 767410-501 System board Intel Core i3-4030U (1.9 GHz), 1600 MHz/3 MB √ L3, dual 15 W for use with Windows Standard HP Pavilion 17 Notebook PC available for Windows 8.1 and Windows 7 767411-001 Intel Core i3-4010U 1.7 GHz processor (3.0 MB L3 cache, dual √...
  • Page 74 767416-501 Intel Core 830M i3-4010U 1.7 GHz processor (2 MB L3 cache, √ dual core, 15 W) for use with Windows Standard HP Pavilion 17 Notebook PC 767419-001 System board Intel Pentium N3530, turbo up to 2.58 GHz (2 MB √...
  • Page 75 774772-001 System board Intel Core 830M i3-4030U (1.9 GHz), 1600 MHz/3 √ MB L3, dual 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC 774772-501 System board Intel Core 830M i3-4030U (1.9 GHz), 1600 MHz/3 √...
  • Page 76 777195-001 Display back cover (includes screws): neon purple finish for HP √ √ Pavilion 17 Notebook PC 777196-001 Base enclosure: neon purple finish for HP Pavilion 17 Notebook √ 777222-001 Optical drive, DVD+/-RW DL SuperMulti (includes optical drive √ √...
  • Page 77 Pavilion 15 Notebook PC 779839-001 System board Intel Core i3-4005U (1.7 GHz), 1600 MHz/3 MB √ L3, dual 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC 779839-501 System board Intel Core i3-4005U (1.7 GHz), 1600 MHz/3 MB √...
  • Page 78 HP Pavilion 15 Notebook PC 787484-501 Intel Pentium N3540, 2.16 turbo up to 2.66 GHz (2 MB L2 cache, √ quad core, SDP 4.5 W) for use with Windows Standard HP Pavilion 15 Notebook PC Chapter 3 Illustrated parts catalog...
  • Page 79 787485-501 Intel Celeron N2840 (2.16 up to 2.58 GHz) 1333 MHz/2MB L2, √ dual SDP4.5 W for use with Windows Standard HP Pavilion 17 Notebook PC 787515-001 Intel Pentium N3540, 2.16 turbo up to 2.66 GHz (2 MB L2 cache, √...

  • Page 80: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 81: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 82: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 83: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or ● packaging. Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 84: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible ● straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 85: Removal And Replacement Procedures For Customer Self-Repair Parts

    Component replacement procedures NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Please read and follow the procedures described here to access and replace Customer Self- Repair parts successfully.

  • Page 86: Battery

    Battery Description Spare part number 4-cell, 41 WHr 2.8AH Li-ion battery 756743-001 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 87: Optical Drive

    Description Spare part number Optical drive, DVD+/-RW DL SuperMulti (includes optical drive hardware kit with optical drive bezel and bracket): For HP Pavilion 17 Notebook PC Aqua blue finish 765793-001 Natural silver finish...
  • Page 88 Use a flat tool to press on the optical drive bracket tab (2) to release the optical drive. Remove the optical drive from the computer. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel toward you.

  • Page 89: Removal And Replacement Procedures For Authorized Service Provider Parts

    Authorized Service Provider parts NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. CAUTION: Components described in this chapter should only be accessed by an authorized service provider.

  • Page 90: Base Enclosure

    Base enclosure Description Spare part number Top cover for HP Pavilion 15 Notebook PC computer models: With full size textured island-style Keyboard. Touchpad and numeric keypad black for use in the 762529-001 United States With full size textured island-style Keyboard and numeric keypad black for use in the United...
  • Page 91 Description Spare part number With full size textured island-style Keyboard and numeric keypad white for use in the United 762530-031 Kingdom With full size textured island-style Keyboard and numeric keypad white for use in Germany 762530-041 With full size textured island-style Keyboard and numeric keypad white for use in France 762530-051 With full size textured island-style Keyboard and numeric keypad white for use in Italy 762530-061...
  • Page 92 With full size textured island-style Keyboard and numeric keypad Beats Audio for use in Czech 762533-FL1 and Slovackia Top cover for HP Pavilion 17 Notebook PC computer models: With full size textured island-style Keyboard and numeric keypad black for use in the United 765806-001...

  • Page 93: Aqua Blue Finish

    With full size textured island-style Keyboard and numeric keypad white 765807-DH1 With full size textured island-style Keyboard and numeric keypad white for use in Nordic regions 765807-FL1 Base enclosure For use on HP Pavilion 17 Notebook PC computer models Aqua blue finish 766908-001 Natural silver finish 766909-001...

  • Page 94: Shut Down The Computer. If You Are Unsure Whether The Computer Is Off Or In Hibernation, Turn The Computer On, And Then Shut It Down Through The Operating System

    780088-001 For use with HP Pavilion 15 Notebook PC Intel touchscreen computers 788385-001 For use with Intel processors for use with HP Pavilion 15 Notebook PC Intel computer models 790018-001 Base enclosure caps For HP Pavilion 17 Notebook PC computer models...
  • Page 95 Remove the ten Phillips screws. Component replacement procedures...
  • Page 96 Remove five screws (1) around the battery area, three broadhead screws (2) in the optical drive bay and one screw (3) near the display hinge. NOTE: Some models may have two screws in the optical drive bay (2). Turn the computer right side up and carefully remove the top cover. NOTE: Use a thin, non-conductive tool to lift the top cover..
  • Page 97 Reverse this procedure to install the top cover and base enclosure. Component replacement procedures...

  • Page 98: Display Panel

    762512-001 Display Hinge Kit (includes left and right hinges and screws) For HP Pavilion 17 Notebook PC Display Hinge Kit, non-touchscreen (includes left and right hinges and screws) for HP Pavilion 17 763706-001 Notebook PC Display Hinge Kit, touchscreen (includes left and right hinges and screws) for HP Pavilion 17...
  • Page 99 HP Pavilion 15 Notebook PC computer models Display panel full HD cable for non-Touchscreen models (includes webcamera/ microphone module 762544-001 cable and screws) for HP Pavilion 15 Notebook PC computer models Display panel HD cable for non-Touchscreen models (includes webcamera/ microphone module 763572-001...
  • Page 100 Before removing the display panel, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 101 Remove the power connector cover by removing the Phillips screw (1) and lifting the cover (2). NOTE: The power connector cover has two screws, however, the screw on the left is removed during the base enclosure and top cover removal process. Removing the cover is required for the display panel removal.
  • Page 102 Open the panel cover (1), swivel the display panel hinges (2) on both sides and then tilt up the display panel hinge (3) to release it. Loosen the edges of the back cover (1), (2), and (3) from all four sides of the display bezel and lift the display panel (4).
  • Page 103 To remove the raw panel, remove the six Phillips screws (1) and any adhesive that secures the display panel to the back cover and lift the display panel (2) carefully. NOTE: Depending on your specific model, some computers only have four display panel screws.
  • Page 104 If it is necessary to remove the display panel cable or access the webcamera and microphone, follow these steps. With the display bezel upside down, disconnect the cable from the webcamera/microphone (1) and from the routing channel built into the back cover. Carefully release the cable from the channel guides, the guides in the display hinge, and remove the display panel cable (2).
  • Page 105 If it is necessary to replace the webcamera/microphone perform the following: Lift the module (1) from the adhesive holding it in place on the display bezel and disconnect the module connector (2) if you have not already done so when removing the display cable. If it is necessary to replace the WLAN antenna cable, follow these procedures: Position the display back cover face up.

  • Page 106: Wlan Module

    Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC combo adapter, for use only on 753076-005 computer models equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC computer models available for Windows 8.1 and Windows 7 Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo adapter, for use only on...
  • Page 107 Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 108 Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 109: Touchpad Button Board

    In Ano silver 781767-001 In ash silver 781768-001 For use with Beats Audio 781769-001 For HP Pavilion 17 Notebook PC Intel computer models In ash silver 765792-001 In natural silver 767059-001 For HP Pavilion 17 Notebook PC AMD computer models...

  • Page 110: Battery Board (Select Models Only)

    Spare part number Battery board for HP Pavilion 17 Notebook PC 763710-001 The battery board is for select HP Pavilion 17 Notebook PC computer models. Before removing the battery board, follow these steps: Disconnect all external devices connected to the computer.

  • Page 111: Optical Drive Connector

    Lift the battery board (2) to remove it. Reverse this procedure to install the battery board. Optical drive connector NOTE: The optical drive connector and cable are included in the optical drive spare part kit. (See the Optical drive removal for more information for the spare part kit information.) Before removing the optical drive connector board, follow these steps: Shut down the computer.

  • Page 112: Subwoofer (Select Models Only)

    Subwoofer (select models only) Description Spare part number Subwoofer for Beats Audio HP Pavilion 15 Notebook PC computer models 763788-001 Before removing the subwoofer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 113 Reverse this procedure to install the subwoofer. Component replacement procedures 103...

  • Page 114: Usb Board

    USB board Description Spare part number USB board for use with HP Pavlion 17 Notebook PC computer models 767120-001 USB board for use with HP Pavlion 15 Notebook PC computer models 762497-001 Before removing the USB board, follow these steps: Shut down the computer.

  • Page 115: Hard Drive

    732001-005 500 GB 5400 rpm + 8 GB NAND hybrid, 7 mm 732000-005 1.5 TB, 5400 rpm 9.5 mm for HP Pavilion 15 Notebooks and AMD computers only 747375-005 Hard Drive Hardware Kit, for HP Pavilion 17 Notebook PC 773501-001...

  • Page 116: System Board

    Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache, dual core, 767409-501 15 W) for use with Windows Standard HP Pavilion 17 Notebook PC available for Windows 8.1 and Windows 7 Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache, dual core,...
  • Page 117 Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache, dual core, 766469-501 15 W) for use with Windows Standard HP Pavilion 15 Notebook PC available for Windows 8.1 and Windows 7 Intel Core i5-4210U 1.7 GHz processor, SC turbo up to 2.7 GHz (3.0 MB L3 cache, dual core, 766469-601 15 W) for use with Windows Professional HP Pavilion 15 Notebook PC available for Windows 8.1...
  • Page 118 Intel Core i3-4005U (1.7GHz), 1600MHz/3 MB L3, Dual 15 W for use with FreeDOS and Ubuntu 779127-001 Linux Intel Core i3-4005U (1.7GHz), 1600MHz/3 MB L3, Dual 15 W for use with Windows Standard HP 779127-501 Pavilion 17 Notebook PC available for Windows 8.1 and Windows 7 Intel Celeron N2830 (up to 2.42 GHz) 1333MHz/2 MB L2, Dual SDP4.5 W or use with FreeDOS...
  • Page 119 Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3 cache, dual 767412-001 core, 15 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC Intel Core 840M i7-4510U 2.0 GHz processor, SC turbo up to 3.1 GHz (2 MB L3 cache, dual...
  • Page 120 Intel Pentium 830 N3540, 2.16 turbo up to 2.66 GHz discrete processor (2 MB L2 cache, quad 787516-001 core, SDP 4.5 W) for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC Intel Pentium 830 N3540, 2.16 turbo up to 2.66 GHz discrete processor (2 MB L2 cache, quad 787516-501 core, SDP 4.5 W) for use with Windows Standard HP Pavilion 15 Notebook PC...
  • Page 121 EI–6010 (1.35GHz, 1MB L2), Dual 10W, Max DDR3L-1333 for use with FreeDOS and Ubuntu 763423-001 Linux HP Pavilion 17 Notebook PC EI–6010 (1.35GHz, 1MB L2), Dual 10W, Max DDR3L-1333 for use with Windows Standard HP 763423-001 Pavilion 17 Notebook PC AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for use with...
  • Page 122 AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for use with 766714-601 Windows Professional HP Pavilion 15 Notebook PC AMD A8-5545M W8STD for use with Windows Standard HP Pavilion 15 Notebook PC 766713-501 For computer models equipped with AMD processors and Discrete graphics AMD M260 A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use...
  • Page 123 Remove the battery (see Battery on page 76), Remove the optical drive. Remove the top cover from the base enclosure (see Base enclosure on page 80). Remove the subwoofer (see Subwoofer (select models only) on page 102). Remove the WLAN module (see WLAN module on page 96).
  • Page 124 Remove the power connector cover by removing the screw(s) (1) and lifting the cover (2). NOTE: The power connector cover has two screws, however, the screw on the left is removed during the base enclosure and top cover removal process. NOTE: You will remove the power connector after you have removed the system board.

  • Page 125: Speakers

    Speakers Description Spare part number Speaker Kit (includes left and right front speakers and cables) for HP Pavilion 17 Notebook PC 763717-001 computer models Speaker Kit (includes left and right front speakers and cables) for HP Pavilion 15 Notebook PC...

  • Page 126: Memory Modules

    652972-005 8 GB memory module 670034-005 16 GB memory module for use with AMD HP Pavilion 15 computer models 756760-004 Before removing a memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 127: Rtc Battery

    Remove the WLAN module (see WLAN module on page 96). Remove the subwoofer (see Subwoofer (select models only) on page 102). Remove the system board (see System board on page 106). Remove the memory module: Turn the system board over. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.

  • Page 128: Power Connector

    Spare part number For use with HP Pavilion 15 Notebook PC computer models 762507-001 For use with HP Pavilion 17 Notebook PC computer models 763699-001 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 129: Fan

    Spare part number For use with HP Pavilion 15 Notebook PC computer models 762505-001 For use with HP Pavilion 17 Notebook PC computer models 765788-001 Before removing the Fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 130: Heat Sink

    Heat sink Description Spare part number For use with HP Pavilion 15 Notebook PC computer models: For use only on computer models with Intel processors discrete memory 19 W 762524-001 For use only on computer models equipped with AMD processors and UMA graphics 19 W...
  • Page 131 767341-001 Heat sink 8.5 W discrete for use with Intel computer models 780212–001 For use with HP Pavilion 17 Notebook PC computer models: For use only on computer models with Intel processors discrete memory 19 W 762524-001 For use only on computer models equipped with AMD processors and UMA graphics 19 W...
  • Page 132 Loosen the seven captive screws in the order listed on the heat sink (1), and then remove the ▲ heat sink (2). NOTE: The heat sink may vary by computer model and may have a different number of screws. The heat sink is marked with the order the screws should be removed in. Follow the order shown.

  • Page 133: Power Button Board

    Spare part number Power button board (includes cable) For HP Pavilion 15 Notebook PC computer models 762496-001 Power button board (includes cable) For HP Pavilion 17 Notebook PC computer models 763708-001 Before removing the Power button board, follow these steps: Shut down the computer.

  • Page 134: Windows - Using Setup Utility (Bios) And Hp Pc Hardware Diagnostics (Uefi)

    To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select Exit Discarding Changes, and then press enter. Select Yes. 124 Chapter 7 Windows – Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)

  • Page 135: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. For Windows 7, select Start > Help and Support > Maintain and go to Step 3 below.

  • Page 136: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 137: Ubuntu Linux - Using Setup Utility (Bios) And System Diagnostics

    Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 138: Displaying System Information

    Displaying system information Start Setup Utility. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

  • Page 139: Updating The Bios

    Updated versions of the BIOS may be available on the HP website. SoftPaqs Most BIOS updates on the HP website are packaged in compressed files called Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 140: Using Advanced System Diagnostics

    NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics: Start-up test—This test analyzes the main computer components that are required to start the ●...

  • Page 141: Specifications

    Specifications Computer specifications Metric U.S. Dimensions: Width for HP Pavilion 17 Notebook PC 41.95 cm 16.5 in Width for HP Pavilion 15 Notebook PC 38.45 cm 15.9 in Depth for HP Pavilion 17 Notebook PC 27.9 cm 10.7 in Depth for HP Pavilion 15 Notebook PC 26.09 cm...

  • Page 142: Display Specifications (17.3)

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Display Specifications (17.3) Metric U.S. Dimensions Width 32.4 cm...

  • Page 143: Display Specifications (15.6-In)

    Display Specifications (15.6-in) Metric U.S. Active diagonal size 39.6-cm 15.6-in Resolution 1600x900 (HD+) Active area 309.399x173.952 Surface treatment Anti-glare Contrast ratio 300:1 (typical) Response time 8 ms Brightness 200 nits (typical) Viewing angle Backlight Luminance uniformity @ 13 points 1.4 (typ), 1.6 (max) Lifetime (1/2 luminance) 12,000 hours Color coordinate (white)

  • Page 144: Hard Drive Specifications

    Hard drive specifications 1. 5 TB, 5400 1 TB* 750 GB* 500 GB* rpm* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 7 mm Width 70 mm 70 mm 70 mm 70 mm Weight 107 g 107 g max 107 g max 107 g max Interface type SATA...
  • Page 145 8X DVD-ROM 10,800 KB/sec 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD+R 10,800 KB/sec 4X DVD+RW 5,400 KB/sec 8X DVD-R 10,800 KB/sec 4X DVD-RW 5,400 KB/sec 2.4X DVD+R(9) 2,700 KB/sec 5X DVD-RAM 6,750 KB/sec Transfer mode Multiword DMA Mode DVD±RW SuperMulti Double-Layer Combination Drive specifications 135...

  • Page 146: Windows 8.1 - Backing Up, Restoring, And Recovering

    After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

  • Page 147: Restore And Recovery

    From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. If you want to reset your computer using a minimized image, you can choose the HP Minimized ● Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media.

  • Page 148: Recovering Using Hp Recovery Manager

    If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery ● media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page 138.

  • Page 149: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 150: 11 Backing Up, Restoring, And Recovering

    (purchased separately) to create recovery discs, or you can obtain recovery discs for your computer from the HP website. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

  • Page 151: Creating The Recovery Media

    Click Recovery Media Creation. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 143. Creating system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time.

  • Page 152: Tips For A Successful Backup

    Tips for a successful backup Number backup discs before inserting them into the optical drive. ● Store personal files in the Documents, Music, Pictures, and Videos libraries, and back up these ● folders periodically. Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your ●...

  • Page 153: Restore And Recovery

    Recycle Bin, or if files become corrupt, restoring specific files is useful. Restoring specific files is also useful if you ever choose to recover the original system using HP Recovery Manager. You can only restore specific files that you have backed up before.

  • Page 154: Recovering Using Hp Recovery Partition (Select Models Only)

    If the recovery media do not work, you can obtain recovery discs for your system from the HP ● website. The Minimized Image Recovery option is recommended for advanced users only. All hardware- ● related drivers and software are re-installed, but other software applications are not. Do not interrupt the process until it is complete, otherwise the recovery will fail.
  • Page 155 To change the boot order for a recovery flash drive: Insert the flash drive into a USB port. Restart the computer. Press while the computer is restarting, and then press for boot options. Select the flash drive from the boot options window. Restore and recovery 145...

  • Page 156: Ubuntu Linux - Backing Up, Restoring, And Recovering

    For most models, you will need at least 8 GB of free space on the storage device. However, depending on the drivers and software installed on your computer, you may need slightly more than 8 GB of space. HP recommends that you use a 16 GB device or above for best results. IMPORTANT: Remember to insert your USB device into the USB port on the computer before starting this procedure.

  • Page 157: Performing Recovery Using The Restore Media

    To create the restore image: Click the System menu icon at the far right of the top panel, and then click System Settings > Backup. Select Storage from the panel on the left side of the window, click the down-arrow next to Backup location, and select the USB device from the drop-down list.
  • Page 158 Select Storage from the panel on the left side of the window, click the down-arrow next to Backup Location, and select Ubuntu One from the drop-down list. Select Overview from the panel on the left side of the window, and then click Back Up Now. NOTE: The first time you backup your files to Ubuntu One, you will need to create an account to sign into Ubuntu One.

  • Page 159: 13 Power Cord Set Requirements

    13 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 160: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 161 Country/region Accredited agency Applicable note number The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark.

  • Page 162: 14 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. 152 Chapter 14 Recycling...

  • Page 163: Index

    56 41, 48, 55, 88 changing 144 spare part numbers 48, 54, 56 audio, product description 4 changing HP Recovery Display Hinge Kit, spare part audio-out (headphone)/audio-in Manager 139 number 40, 88 (microphone) jack 8, 9...
  • Page 164 37, 56, AC adapter 11, 12 pointing device, product caps lock 15 description 5 HP PC Hardware Diagnostics hard drive 8, 9 ports (UEFI) mute 15 HDMI 11, 12 downloading 126 power 8, 9, 15...
  • Page 165 HP Recovery Manager 138, removal 118 Screw Kit, spare part number 45, spare part number 118 media 139 48, 57 power connector, identifying 11, options 137 security cable slot, identifying 9, starting 139 power cord supported discs 136...
  • Page 166 DVD±RW and CD-RW USB board SuperMulti Double-Layer removal 104 Combination Drive 134 spare part numbers 47, 63, hard drive 134 optical drive 134 subwoofer vents, identifying 11, 12, 18 removal 102 video, product description 4 spare part number 102 spare part numbers 38, 62 subwoofer, identifying 18 webcam supported discs 140...

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