Auto Attendant; Voice Mail - Samsung SVMi-4 Technical Manual And User Manual

Auto Attendant

The SVM Auto Attendant works by automatically answering calls and playing a
custom greeting to the caller along with some dialling instructions. The caller
may then press digits on the keypad to direct the call to the appropriate person
or department.
The SVM Auto Attendant replaces or works in conjunction with your system
operator by answering calls with a pre-recorded greeting and offering the caller
several possible dialling options including dialling another extension number,
transferring to an operator, accessing pre-recorded information or connecting
to voice mail.

Voice Mail

Voice mail provides a service if called stations are unavailable. On dialling an
extension number, callers may be routed directly to voice mail or transferred to
the extension first. The call may be forwarded from the station conditionally.
Each mailbox will answer calls with a custom greeting in the mailbox owner's
own voice. The caller can then leave a message.
The mailbox owner can access the mailbox and retrieve the messages. Many
options are available to handle the message.
General Description - Page 8