Panasonic KX-TG2433BX Operating Instructions Manual

Digital cordless answering system; digital cordless answering system with dual handsets
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TG2433BX_2434BX(e).book Page 1 Thursday, March 31, 2005 10:57 AM
Model shown is KX-TG2433BX.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.

Operating Instructions

Digital Cordless Answering System
KX-TG2433BX
Model No.
Digital Cordless Answering System
with Dual Handsets
KX-TG2434BX
Model No.

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Summary of Contents for Panasonic KX-TG2433BX

  • Page 1: Operating Instructions

    Dual Handsets KX-TG2434BX Model No. Model shown is KX-TG2433BX. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use.
  • Page 2: Table Of Contents

    Battery charge ....11 For KX-TG2433BX users ..29 Battery replacement ....12 For KX-TG2434BX users .
  • Page 3 TG2433BX_2434BX(e).book Page 3 Thursday, March 31, 2005 10:57 AM Table of Contents Listening to messages ... . . 43 Listening to messages using the base unit ......43 Listening to messages using the handset .
  • Page 4: Your Phone

    TG2433BX_2434BX(e).book Page 4 Thursday, March 31, 2005 10:57 AM Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here.
  • Page 5: Accessory Information

    TG2433BX_2434BX(e).book Page 5 Thursday, March 31, 2005 10:57 AM Introduction Accessory information Included accessories Quantity No. Accessory items KX-TG2433BX KX-TG2434BX AC adaptor Telephone line cord Battery Handset cover Belt clip Charger – Additional/replacement accessories Accessory items Order number Rechargeable nickel metal hydride (Ni-MH) battery HHR-P105...
  • Page 6: Important Safety Instructions

    TG2433BX_2434BX(e).book Page 6 Thursday, March 31, 2005 10:57 AM Introduction Incorrect reassembly can cause Important safety electric shock when the unit is subsequently used. instructions 12. Unplug this unit from power outlets and refer servicing to an authorized service When using this unit, basic safety center when the following conditions precautions should always be followed to occur:...
  • Page 7 TG2433BX_2434BX(e).book Page 7 Thursday, March 31, 2005 10:57 AM Introduction L Do not touch the plug with wet hands. the unit in health care facilities if any regulations posted in the area instruct L The AC adaptor is used as the main you not to do so.
  • Page 8: For Best Performance

    TG2433BX_2434BX(e).book Page 8 Thursday, March 31, 2005 10:57 AM Introduction following places: Near obstacles such as For best performance hills, tunnels, undergrounds, near metal objects such as wire fences, etc. L Operating near 2.4 GHz electrical Base unit location/noise appliances may cause interference. The base unit and handset use radio Move away from the electrical waves to communicate with each other.
  • Page 9: Preparation

    Fasten the AC adaptor cord to prevent it from being disconnected. Note: L Use only the included Panasonic AC adaptor PQLV19BX. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
  • Page 10: Battery Installation

    T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. If you subscribe to a DSL service L Please attach a noise filter (contact your Close the handset cover.
  • Page 11: Battery Charge

    TG2433BX_2434BX(e).book Page 11 Thursday, March 31, 2005 10:57 AM Preparation Battery strength Battery charge You can confirm the battery strength on the handset display. Place the handset on the base unit or charger for 6 hours before initial use. Battery icon Battery strength L The unit will beep once, the CHARGE Fully charged...
  • Page 12: Battery Replacement

    TG2433BX_2434BX(e).book Page 12 Thursday, March 31, 2005 10:57 AM Preparation Battery performance Battery replacement After your Panasonic battery is fully charged, you can expect the following If battery performance diminishes, make performance: sure you have cleaned the charge Operation Operating time contacts and fully charged the battery.
  • Page 13: Controls And Displays

    TG2433BX_2434BX(e).book Page 13 Thursday, March 31, 2005 10:57 AM Preparation Controls and displays Controls Base unit C D E F H I J KX-TG2434BX KX-TG2433BX A {LOCATOR/INTERCOM 1} K {GREETING CHECK} B {LOCATOR/INTERCOM 2} L Display C {LOCATOR/INTERCOM} M Charge contacts D {<} (Repeat)
  • Page 14 TG2433BX_2434BX(e).book Page 14 Thursday, March 31, 2005 10:57 AM Preparation Handset Charger (KX-TG2434BX only) A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.
  • Page 15: Display

    TG2433BX_2434BX(e).book Page 15 Thursday, March 31, 2005 10:57 AM Preparation Soft keys Display The handset features 2 soft keys. By pressing a soft key, you can select the Base unit display items function displayed directly above it. Displayed L The functions displayed will vary Meaning item depending on how you are using the...
  • Page 16: Setting The Date And Time

    TG2433BX_2434BX(e).book Page 16 Thursday, March 31, 2005 10:57 AM Preparation Press {Save}. Setting the date and time L When the date and time are set, E disappears from the base unit Set the date and time so that the unit will: display.
  • Page 17: Making/Answering Calls

    TG2433BX_2434BX(e).book Page 17 Thursday, March 31, 2005 10:57 AM Making/Answering Calls When finished talking, press {OFF} or Making calls place the handset on the base unit or charger. Note: L Talk alternately with the caller in a quiet room. L If the other party has difficulty hearing Soft keys you, press {V} to decrease the speaker volume.
  • Page 18: Answering Calls

    TG2433BX_2434BX(e).book Page 18 Thursday, March 31, 2005 10:57 AM Making/Answering Calls To make a call using the redial list Answering calls The last 5 phone numbers dialed are stored in the redial list. When a call is being received, the ringer indicator flashes rapidly.
  • Page 19: Useful Features During A Call

    {MUTE}, {C}, or {s}. This feature allows you to put an outside call on hold. Voice enhancer KX-TG2433BX: This feature clarifies the voice of the Press {HOLD} during an outside call. person you are talking to, reproducing a L “Hold” will be displayed.
  • Page 20: Clarity Booster

    TG2433BX_2434BX(e).book Page 20 Thursday, March 31, 2005 10:57 AM Making/Answering Calls Clarity booster PAUSE button (for PBX/long distance service users) This feature can improve sound clarity when the handset is used in an area where A pause is sometimes required when there may be interference.
  • Page 21: For Call Waiting Service Users

    TG2433BX_2434BX(e).book Page 21 Thursday, March 31, 2005 10:57 AM Making/Answering Calls For Call Waiting service users To use Call Waiting, you must subscribe to your telephone company’s Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone.
  • Page 22: Phonebook

    TG2433BX_2434BX(e).book Page 22 Thursday, March 31, 2005 10:57 AM Phonebook Press {Save}. Using the phonebook L To add other items, repeat from step The handset phonebook allows you to Press {OFF}. make calls without having to dial manually. You can add 50 names and phone To store emergency numbers numbers to the handset phonebook and Emergency numbers are numbers stored...
  • Page 23: Calling Someone In The Phonebook

    TG2433BX_2434BX(e).book Page 23 Thursday, March 31, 2005 10:57 AM Phonebook then press {CLEAR}. Enter the Press {V} repeatedly to display the appropriate character or number. desired item. L To exit the phonebook, press {OFF}. Note: L To dial the displayed number, press L Press and hold {CLEAR} to erase all {C}, {s} or {Call}.
  • Page 24: Chain Dial Feature

    TG2433BX_2434BX(e).book Page 24 Thursday, March 31, 2005 10:57 AM Phonebook Chain dial feature Copying phonebook This feature allows you to dial phone items (KX-TG2434BX numbers from the phonebook while you are on a call. only) Example: Using a long distance calling card You can copy one or all of the phonebook 1 Dial from the phonebook:...
  • Page 25: Copying All Items

    TG2433BX_2434BX(e).book Page 25 Thursday, March 31, 2005 10:57 AM Phonebook Copying all items Press {MENU}. Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}. Scroll to “Copy all items” by pressing {V} or {^}, then press {>}. L When all items have been copied, “Complete”...
  • Page 26: Caller Id Service

    TG2433BX_2434BX(e).book Page 26 Thursday, March 31, 2005 10:57 AM Caller ID Service Using Caller ID service Caller list This unit is Caller ID compatible. To use Caller information for the last 50 different Caller ID features, you must subscribe to callers will be logged in the caller list.
  • Page 27: Editing A Caller's Phone Number Before Calling Back

    TG2433BX_2434BX(e).book Page 27 Thursday, March 31, 2005 10:57 AM Caller ID Service L In some cases, you may have to edit the Editing a caller’s phone number number before dialing. before calling back L If the caller’s name and phone number are stored in the phonebook, the caller’s You can edit a phone number in the caller name and phone number are displayed...
  • Page 28: Erasing Caller Information

    TG2433BX_2434BX(e).book Page 28 Thursday, March 31, 2005 10:57 AM Caller ID Service L To continue storing other items, repeat from step 2. Press {OFF}. Note: L If the caller information does not include a phone number, you cannot store it in the phonebook.
  • Page 29: Intercom Features

    L You cannot change the ringer tone for Base unit: intercom calls. When finished talking, press {LOCATOR/INTERCOM}. For KX-TG2433BX users Note: L You can locate a misplaced handset by From the handset to the base unit paging it. (Handset locator) Handset: Press {INTERCOM}.
  • Page 30: For Kx-Tg2434Bx Users

    TG2433BX_2434BX(e).book Page 30 Thursday, March 31, 2005 10:57 AM Intercom Features From the base unit to a handset For KX-TG2434BX users Call the desired unit by selecting the Base unit: extension number, shown in the upper Press {LOCATOR/INTERCOM 1} or right of each handset’s display.
  • Page 31: Transferring A Call (Kx-Tg2434Bx Only)

    TG2433BX_2434BX(e).book Page 31 Thursday, March 31, 2005 10:57 AM Intercom Features Transferring a call (KX- Conference calls (KX- TG2434BX only) TG2434BX only) Outside calls can be transferred from one A conference call allows 2 handsets to handset to the other. speak together with an outside party.
  • Page 32: Programmable Settings

    TG2433BX_2434BX(e).book Page 32 Thursday, March 31, 2005 10:57 AM Programmable Settings Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed.
  • Page 33: Ringer Settings

    TG2433BX_2434BX(e).book Page 33 Thursday, March 31, 2005 10:57 AM Programmable Settings Handset ringer tone Ringer settings You can change the ringer tone heard when an outside call is received. There are Handset ringer volume 3 tones and 4 melodies. The default setting is “Tone 1”.
  • Page 34: Call Options

    TG2433BX_2434BX(e).book Page 34 Thursday, March 31, 2005 10:57 AM Programmable Settings Handset interrupt tone Call options This tone lets you know when you receive a call while you are on an intercom call (page 29). Auto talk “2” (default): The tone will sound 2 times. When this feature is turned on, you can “On”: The tone will sound for as long as the answer a call by lifting the handset off the...
  • Page 35: Display Options

    TG2433BX_2434BX(e).book Page 35 Thursday, March 31, 2005 10:57 AM Programmable Settings Display options Telephone settings Handset LCD contrast Dialing mode You can adjust the handset display If you cannot make calls, change this contrast. There are 6 levels. The default setting depending on your telephone line setting is level 3.
  • Page 36: Line Mode

    TG2433BX_2434BX(e).book Page 36 Thursday, March 31, 2005 10:57 AM Programmable Settings Note: Other options L If the unit is connected via a PBX, certain PBX functions (call transferring, etc.) may not work correctly. Consult your Dial lock PBX supplier for the correct setting. This feature prohibits making outside calls.
  • Page 37: Handset Key Tone

    Scroll to “Initial setting” by Note: pressing {V} or {^}, then press {>}. L If you forget the password, consult your nearest Panasonic service center. Scroll to “Registration” by pressing {V} or {^}, then press {>}. Handset key tone KX-TG2433BX base unit:...
  • Page 38: Time Adjustment

    TG2433BX_2434BX(e).book Page 38 Thursday, March 31, 2005 10:57 AM Programmable Settings Time adjustment (Caller ID subscribers only) If the Caller ID time and date display service is available in your area, Caller ID will automatically adjust the unit’s date and time setting each time a call is received.
  • Page 39: Programming Via Direct Commands

    TG2433BX_2434BX(e).book Page 39 Thursday, March 31, 2005 10:57 AM Programmable Settings Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus.
  • Page 40 TG2433BX_2434BX(e).book Page 40 Thursday, March 31, 2005 10:57 AM Programmable Settings Feature Feature code Setting code Page Recording time {1}: 1 minute page 48 {0} {6} {2} {2}: 2 minutes {3}: 3 minutes {0}: Greeting only Remote code Go to step 5 on page 47. page 47 {0} {6} {3} Time adjustment...
  • Page 41: Answering System Features

    TG2433BX_2434BX(e).book Page 41 Thursday, March 31, 2005 10:57 AM Answering System Features Answering system Recording your greeting message The unit contains an answering system which can answer and record calls for you You can record your own greeting when you are unavailable to answer the message (max.
  • Page 42: Erasing Your Greeting Message

    TG2433BX_2434BX(e).book Page 42 Thursday, March 31, 2005 10:57 AM Answering System Features To play back the greeting message Turning the answering Press {GREETING CHECK}. system on/off Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing.
  • Page 43: Listening To Messages

    TG2433BX_2434BX(e).book Page 43 Thursday, March 31, 2005 10:57 AM Answering System Features Note: Listening to messages L The display shows the message number during playback. When new messages have been L During playback, the unit will announce recorded: the day and time that each message –...
  • Page 44: Listening To Messages Using The Handset

    TG2433BX_2434BX(e).book Page 44 Thursday, March 31, 2005 10:57 AM Answering System Features Note: L At the end of the last message, the unit announces “End of final message”. L Caller information for the erased messages will remain in the caller list. Voice guidance If you do not press any buttons after the Listening to messages using...
  • Page 45: Memory Capacity

    TG2433BX_2434BX(e).book Page 45 Thursday, March 31, 2005 10:57 AM Answering System Features Calling back (Caller ID subscribers Memory capacity only) If Caller ID information was received for The total recording capacity (including the call, you can call the caller back while your greeting message and caller listening to a message.
  • Page 46: Remote Operation

    TG2433BX_2434BX(e).book Page 46 Thursday, March 31, 2005 10:57 AM Answering System Features Voice guidance Remote operation During remote operation, the unit’s voice guidance will prompt you to press {1} to Using a touch tone phone, you can call perform a specific operation, or press {2} your phone number from outside and to listen to more available operations.
  • Page 47: Answering System Settings

    TG2433BX_2434BX(e).book Page 47 Thursday, March 31, 2005 10:57 AM Answering System Features *1 If pushed within the first 5 seconds of a Answering system message, the previous message will be played. settings *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance will start.
  • Page 48: Caller's Recording Time

    TG2433BX_2434BX(e).book Page 48 Thursday, March 31, 2005 10:57 AM Answering System Features Scroll to “Initial setting” by Message alert pressing {V} or {^}, then press {>}. You can select whether or not the Scroll to “Set answering” by pressing message indicator on the handset will {V} or {^}, then press {>}.
  • Page 49: Useful Information

    Connecting an optional headset to the pocket using the included belt clip. handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for the To attach the belt clip compatible headset and ordering information. To connect an optional headset to the...
  • Page 50: Wall Mounting

    TG2433BX_2434BX(e).book Page 50 Thursday, March 31, 2005 10:57 AM Useful Information Wall mounting Base unit The base unit can be mounted on a wall. Connect the AC adaptor and the telephone line cord. Fasten the AC adaptor cord. Hooks To power outlet Drive the screws (not included) into the wall using the wall mount template (see below).
  • Page 51: Charger (Kx-Tg2434Bx Only)

    TG2433BX_2434BX(e).book Page 51 Thursday, March 31, 2005 10:57 AM Useful Information Charger (KX-TG2434BX only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1).
  • Page 52: Error Messages

    TG2433BX_2434BX(e).book Page 52 Thursday, March 31, 2005 10:57 AM Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Cause & solution L The called handset is in use. Busy L The handset you tried to copy phonebook items to is in use.
  • Page 53: Troubleshooting

    TG2433BX_2434BX(e).book Page 53 Thursday, March 31, 2005 10:57 AM Useful Information Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 11).
  • Page 54: Making/Answering Calls, Intercom

    TG2433BX_2434BX(e).book Page 54 Thursday, March 31, 2005 10:57 AM Useful Information Making/answering calls, Intercom Problem Cause & solution Static is heard, sound L Move the handset and the base unit away from other cuts in and out. electrical appliances. Interference from other L Move closer to the base unit.
  • Page 55: Caller Id

    TG2433BX_2434BX(e).book Page 55 Thursday, March 31, 2005 10:57 AM Useful Information Problem Cause & solution While storing an item in L A call is being received. Answer the call and start again the phonebook, the from the beginning after hanging up. handset starts to ring.
  • Page 56: Answering System

    TG2433BX_2434BX(e).book Page 56 Thursday, March 31, 2005 10:57 AM Useful Information Answering system Problem Cause & solution I cannot listen to L A touch tone phone is required for remote operation. messages from a remote L Press the remote code correctly and press each key location.
  • Page 57: Battery Charge

    TG2433BX_2434BX(e).book Page 57 Thursday, March 31, 2005 10:57 AM Useful Information Battery charge Problem Cause & solution “Recharge battery” is L Fully charge the battery (page 11). displayed, 7 flashes or the handset beeps intermittently. “Charge for 6h” and L The battery has been discharged. Fully charge the 8 are displayed and battery (page 11).
  • Page 58: Technical Information

    TG2433BX_2434BX(e).book Page 58 Thursday, March 31, 2005 10:57 AM Useful Information Charger (KX-TG2434BX only) Technical information Operating environment: 5 °C – 40 °C Base unit Dimensions: Operating environment: Approx. height 65 mm x width 85 mm x 5 °C – 40 °C depth 95 mm Frequency: Mass (Weight):...
  • Page 59: Index

    TG2433BX_2434BX(e).book Page 59 Thursday, March 31, 2005 10:57 AM Index G Greeting message: 41 Index H Handset locator: 29, 30 Headset, optional: 49 A Accessories: 5 Hold: 19 Answering calls: 18 Installation Answering system: 41 AC adaptor: 9 Auto talk: 18, 34 Base unit: 9 B Backlit display: 15 Charger: 9...
  • Page 60 TG2433BX_2434BX(e).book Page 60 Thursday, March 31, 2005 10:57 AM Index Ringer Tone: 33 Volume: 33 Ringer off: 18, 33 Rotary service, tone dialing: 21 S Safety instructions: 6 Soft keys: 15 SP-phone: 17 T Technical information: 58 Time adjustment: 38 Toll saver: 47 Transferring a call: 31 Troubleshooting...
  • Page 61 TG2433BX_2434BX(e).book Page 61 Thursday, March 31, 2005 10:57 AM Notes...
  • Page 62 TG2433BX_2434BX(e).book Page 62 Thursday, March 31, 2005 10:57 AM Notes...
  • Page 63 TG2433BX_2434BX(e).book Page 63 Thursday, March 31, 2005 10:57 AM Notes...
  • Page 64 TG2433BX_2434BX(e).book Page 64 Thursday, March 31, 2005 10:57 AM Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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