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TG2421C_2424C(e).book Page 1 Wednesday, December 22, 2004 6:54 PM
Model shown is KX-TG2421C.
This unit is compatible with Call Display. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca
Operating Instructions
2.4 GHz Digital Cordless Phone
KX-TG2421C
Model No.
2.4 GHz Digital Cordless Phone
with Dual Handsets
KX-TG2424C
Model No.
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Related Manuals for Panasonic KX-TG2421C
Summary of Contents for Panasonic KX-TG2421C
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Page 1: Operating Instructions
Dual Handsets KX-TG2424C Model No. Model shown is KX-TG2421C. This unit is compatible with Call Display. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use. -
Page 2: Table Of Contents
Battery replacement ....12 For KX-TG2421C users ..29 Controls and displays ....13 For KX-TG2424C users . - Page 3 TG2421C_2424C(e).book Page 3 Wednesday, December 22, 2004 6:54 PM Table of Contents Useful Information Belt clip......41 Headset .
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Page 4: Your Phone
TG2421C_2424C(e).book Page 4 Wednesday, December 22, 2004 6:54 PM Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here. -
Page 5: Accessory Information
TG2421C_2424C(e).book Page 5 Wednesday, December 22, 2004 6:54 PM Introduction Accessory information Included accessories Quantity No. Accessory items KX-TG2421C KX-TG2424C AC adaptor Telephone line cord Wall mounting adaptor Battery Handset cover Belt clip Charger unit – Additional/replacement accessories Accessory items... -
Page 6: Important Safety Instructions
TG2421C_2424C(e).book Page 6 Wednesday, December 22, 2004 6:54 PM Introduction Incorrect reassembly can cause Important safety electric shock when the unit is subsequently used. instructions 12. Unplug this unit from power outlets and refer servicing to an authorized service When using this unit, basic safety center when the following conditions precautions should always be followed to occur:... - Page 7 TG2421C_2424C(e).book Page 7 Wednesday, December 22, 2004 6:54 PM Introduction L Do not touch the plug with wet hands. the unit in health care facilities if any regulations posted in the area instruct L The AC adaptor is used as the main you not to do so.
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Page 8: For Best Performance
TG2421C_2424C(e).book Page 8 Wednesday, December 22, 2004 6:54 PM Introduction L The maximum calling distance may be For best performance shortened when the unit is used in the following places: Near obstacles such as hills, tunnels, undergrounds, near metal Base unit location/noise objects such as wire fences, etc. -
Page 9: Preparation
TG2421C_2424C(e).book Page 9 Wednesday, December 22, 2004 6:54 PM Preparation Connections Base unit Raise the antenna. To single-line telephone jack (CA11A) Telephone line cord To power outlet (120 V AC, 60 Hz) Fasten the AC adaptor cord. AC adaptor Hooks Charger unit (KX-TG2424C only) To power outlet (120 V AC, 60 Hz) AC adaptor... -
Page 10: Battery Installation
TG2421C_2424C(e).book Page 10 Wednesday, December 22, 2004 6:54 PM Preparation Note: Battery installation L Use only the included Panasonic AC adaptor PQLV19. Insert the battery (1), and press it L The AC adaptor must remain connected down until it snaps into the at all times. -
Page 11: Battery Charge
TG2421C_2424C(e).book Page 11 Wednesday, December 22, 2004 6:54 PM Preparation Battery strength Battery charge You can confirm the battery strength on the handset display. Place the handset on the base unit or charger for 6 hours before initial use. Battery icon Battery strength L The unit will beep once, the CHARGE Fully charged... -
Page 12: Battery Replacement
TG2421C_2424C(e).book Page 12 Wednesday, December 22, 2004 6:54 PM Preparation Battery performance Battery replacement After your Panasonic battery is fully charged, you can expect the following If battery performance diminishes, make performance: sure you have cleaned the charge Operation Operating time contacts and fully charged the battery. -
Page 13: Controls And Displays
TG2421C_2424C(e).book Page 13 Wednesday, December 22, 2004 6:54 PM Preparation Controls and displays Controls Base unit KX-TG2421C KX-TG2424C A Antenna B IN USE indicator C Charge contacts D CHARGE indicator E {HANDSET LOCATOR} F {HANDSET LOCATOR 1} G {HANDSET LOCATOR 2}... - Page 14 R {HOLD} {INTERCOM} Charger unit (KX-TG2424C only) A Charge contacts B CHARGE indicator Using the navigator key KX-TG2421C KX-TG2424C The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.
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Page 15: Display
TG2421C_2424C(e).book Page 15 Wednesday, December 22, 2004 6:54 PM Preparation Display Display language Handset display items You can select either “English” (default) or “Français” as the display language. Displayed Meaning item Press {MENU}. Voice enhancer is on. Scroll to “Initial setting” by Battery strength pressing {V} or {^}, then press {>}. -
Page 16: Making/Answering Calls
TG2421C_2424C(e).book Page 16 Wednesday, December 22, 2004 6:54 PM Making/Answering Calls When finished talking, press {OFF} or Making calls place the handset on the base unit or charger. Note: L Talk alternately with the caller in a quiet room. L If the other party has difficulty hearing Soft keys you, press {V} to decrease the speaker volume. -
Page 17: Answering Calls
TG2421C_2424C(e).book Page 17 Wednesday, December 22, 2004 6:54 PM Making/Answering Calls To make a call using the redial list Answering calls The last 5 phone numbers dialed are stored in the redial list. When a call is being received, the ringer indicator flashes rapidly. -
Page 18: Useful Features During A Call
{MUTE}, {C}, or {s}. This feature allows you to put an outside call on hold. Voice enhancer KX-TG2421C: This feature clarifies the voice of the Press {HOLD} during an outside call. person you are talking to, reproducing a L “Hold” will be displayed. -
Page 19: Clarity Booster
TG2421C_2424C(e).book Page 19 Wednesday, December 22, 2004 6:54 PM Making/Answering Calls Clarity booster PAUSE button (for PBX/long distance service users) This feature can improve sound clarity when the handset is used in an area where A pause is sometimes required when there may be interference. -
Page 20: Temporary Tone Dialing (For Rotary/Pulse Service Users)
TG2421C_2424C(e).book Page 20 Wednesday, December 22, 2004 6:54 PM Making/Answering Calls L Please contact your telephone company Temporary tone dialing (for for details and availability of this service rotary/pulse service users) in your area. You can temporarily switch the dialing For Call Waiting Deluxe service mode to tone when you need to access touch tone services (for example,... - Page 21 TG2421C_2424C(e).book Page 21 Wednesday, December 22, 2004 6:54 PM Making/Answering Calls Displayed Displayed Function Function option option Answers the waiting Drop caller1 Disconnects (drops) Answer call, while keeping the 1st call during a the 1st call on hold. conference call. Holds the waiting call.
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Page 22: Phonebook
TG2421C_2424C(e).book Page 22 Wednesday, December 22, 2004 6:54 PM Phonebook Press {Save}. Using the phonebook L To add other items, repeat from step The handset phonebook allows you to Press {OFF}. make calls without having to dial manually. You can add 50 names and phone Character table numbers to the handset phonebook and The dial keys can be used to enter... -
Page 23: Calling Someone In The Phonebook
TG2421C_2424C(e).book Page 23 Wednesday, December 22, 2004 6:54 PM Phonebook Calling someone in the Editing items in the phonebook phonebook Press {Phonebook}, then press Phonebook items can be searched for {Search}. alphabetically by scrolling through the phonebook items. Press {V} or {^} repeatedly to display the desired item. -
Page 24: Chain Dial Feature
TG2421C_2424C(e).book Page 24 Wednesday, December 22, 2004 6:54 PM Phonebook Chain dial feature Copying phonebook This feature allows you to dial phone items (KX-TG2424C only) numbers from the phonebook while you are on a call. You can copy one or all of the phonebook Example: Using a long distance calling items of one handset to the phonebook of card... -
Page 25: Copying All Items
TG2421C_2424C(e).book Page 25 Wednesday, December 22, 2004 6:54 PM Phonebook Copying all items Press {MENU}. Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}. Scroll to “Copy all items” by pressing {V} or {^}, then press {>}. L When all items have been copied, “Complete”... -
Page 26: Call Display Service
TG2421C_2424C(e).book Page 26 Wednesday, December 22, 2004 6:54 PM Call Display Service Using Call Display Caller list service Caller information for the last 50 different callers will be logged in the caller list. You This unit is Call Display compatible. To use can use this list to return missed calls. -
Page 27: Editing A Caller's Phone Number Before Calling Back
TG2421C_2424C(e).book Page 27 Wednesday, December 22, 2004 6:54 PM Call Display Service Press {C} or {s}. Editing a caller’s phone number Note: before calling back L You can also press {Rcvd calls} to You can edit a phone number in the caller enter the caller list. -
Page 28: Erasing Caller Information
TG2421C_2424C(e).book Page 28 Wednesday, December 22, 2004 6:54 PM Call Display Service L If there is no name information for the Erasing caller information caller, “Enter name” will be displayed. 1 Enter the name if necessary (see Erasing a selected item page 22, step 3). -
Page 29: Intercom Features
You can locate a misplaced handset by paging it from the base unit. Intercom calls can be made between 2 handsets. For KX-TG2421C users Note: Base unit: L If you have difficulty hearing the other Press {HANDSET LOCATOR} to page party while using the speaker, decrease the handset. -
Page 30: Transferring A Call (Kx-Tg2424C Only)
TG2421C_2424C(e).book Page 30 Wednesday, December 22, 2004 6:54 PM Intercom Features Transferring a call (KX- Conference calls (KX- TG2424C only) TG2424C only) Outside calls can be transferred from one A conference call allows 2 handsets to handset to the other. speak together with an outside party. -
Page 31: Voice Mail Service
TG2421C_2424C(e).book Page 31 Wednesday, December 22, 2004 6:54 PM Voice Mail Service Note: Using Voice Mail service L When storing your Voice Mail access number and your mailbox password, Voice Mail is an automatic answering press {PAUSE} to add pauses (page service offered by your telephone 19) between the access number and the company. -
Page 32: Listening To Voice Mail Messages
TG2421C_2424C(e).book Page 32 Wednesday, December 22, 2004 6:54 PM Voice Mail Service L If your Voice Mail service uses Voice Turning VM detection on/off Mail tones and the message is over 3 minutes long, the handset may not Press {MENU}. indicate new messages. -
Page 33: Programmable Settings
TG2421C_2424C(e).book Page 33 Wednesday, December 22, 2004 6:54 PM Programmable Settings Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed. -
Page 34: Ringer Settings
TG2421C_2424C(e).book Page 34 Wednesday, December 22, 2004 6:54 PM Programmable Settings Handset ringer tone Ringer settings You can change the ringer tone heard when an outside call is received. There are Handset ringer volume 3 tones and 4 melodies. The default setting is “Tone 1”. -
Page 35: Handset Interrupt Tone
TG2421C_2424C(e).book Page 35 Wednesday, December 22, 2004 6:54 PM Programmable Settings Handset interrupt tone (KX- Call options TG2424C only) This tone lets you know when you receive Auto talk a call while you are on an intercom call When this feature is turned on, you can (page 29). -
Page 36: Display Options
TG2421C_2424C(e).book Page 36 Wednesday, December 22, 2004 6:54 PM Programmable Settings Display options Telephone settings Handset LCD contrast Dialing mode You can adjust the handset display If you cannot make calls, change this contrast. There are 6 levels. The default setting depending on your telephone line setting is level 3. -
Page 37: Line Mode
TG2421C_2424C(e).book Page 37 Wednesday, December 22, 2004 6:54 PM Programmable Settings Note: Other options L If the unit is connected via a PBX, certain PBX functions (call transferring, etc.) may not work correctly. Consult your Handset key tone PBX supplier for the correct setting. You can select whether or not key tones are heard when keys are pressed. -
Page 38: Customer Support
Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “Registration” by pressing {V} or {^}, then press {>}. KX-TG2421C base unit: Press and hold {HANDSET LOCATOR} until the CHARGE indicator flashes. KX-TG2424C base unit:... -
Page 39: Programming Via Direct Commands
TG2421C_2424C(e).book Page 39 Wednesday, December 22, 2004 6:54 PM Programmable Settings Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. - Page 40 TG2421C_2424C(e).book Page 40 Wednesday, December 22, 2004 6:54 PM Programmable Settings Feature Feature code Setting code Page VM tone detect {1}: On {0}: Off page 31 {0} {7} {2} Change language {1}: English {2}: French page 15 {0} {8} Message alert {1}: On {0}: Off page 32 {0} {#}...
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Page 41: Useful Information
Connecting an optional headset to the pocket using the included belt clip. handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for To attach the belt clip compatible headsets. To connect an optional headset to the... -
Page 42: Wall Mounting
TG2421C_2424C(e).book Page 42 Wednesday, December 22, 2004 6:54 PM Useful Information Wall mounting Base unit The base unit can be mounted on a wall phone plate. Connect the AC adaptor and the telephone line cord. To power outlet Fasten the AC adaptor cord. Hooks Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit. - Page 43 TG2421C_2424C(e).book Page 43 Wednesday, December 22, 2004 6:54 PM Useful Information Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antenna.
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Page 44: Charger Unit (Kx-Tg2424C Only)
TG2421C_2424C(e).book Page 44 Wednesday, December 22, 2004 6:54 PM Useful Information Charger unit (KX-TG2424C only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1). -
Page 45: Error Messages
TG2421C_2424C(e).book Page 45 Wednesday, December 22, 2004 6:54 PM Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Cause & solution L The called handset is in use. Busy L The handset you tried to copy phonebook items to is in use. -
Page 46: Troubleshooting
TG2421C_2424C(e).book Page 46 Wednesday, December 22, 2004 6:54 PM Useful Information Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 11). -
Page 47: Making/Answering Calls, Intercom
TG2421C_2424C(e).book Page 47 Wednesday, December 22, 2004 6:54 PM Useful Information Making/answering calls, Intercom Problem Cause & solution Static is heard, sound L Move the handset and the base unit away from other cuts in and out. electrical appliances. Interference from other L Move closer to the base unit. -
Page 48: Call Display
TG2421C_2424C(e).book Page 48 Wednesday, December 22, 2004 6:54 PM Useful Information Problem Cause & solution Copying stopped with an L The destination handset may have lost communication item displayed. with the base unit, or the destination handset user may have pressed {C} or {s}. The displayed phonebook item was not copied to the handset. -
Page 49: Battery Recharge
TG2421C_2424C(e).book Page 49 Wednesday, December 22, 2004 6:54 PM Useful Information Battery recharge Problem Cause & solution “Recharge battery” is L Fully charge the battery (page 11). displayed, 7 flashes or the handset beeps intermittently. “Charge for 6h” and L The battery has been discharged. Fully charge the 8 are displayed and battery (page 11). -
Page 50: Important Information
TG2421C_2424C(e).book Page 50 Wednesday, December 22, 2004 6:54 PM Useful Information Important information NOTICE: Caution: This equipment meets the applicable Users should not attempt to make such Industry Canada Terminal Equipment connections themselves, but should Technical Specifications. This is contact the appropriate electric confirmed by the registration number. -
Page 51: Technical Information
TG2421C_2424C(e).book Page 51 Wednesday, December 22, 2004 6:54 PM Useful Information Charger unit (KX-TG2424C only) Technical information Operating environment: 5 °C – 40 °C (41 °F – 104 °F) Base unit Dimensions: Operating environment: Approx. height 65 mm x width 85 mm x 5 °C –... -
Page 52: Warranty
5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase. -
Page 53: Index
TG2421C_2424C(e).book Page 53 Wednesday, December 22, 2004 6:54 PM Index Charger unit: 9 Index Telephone line cord: 9 Intercom: 29 Interrupt tone: 35 A Accessories: 5 Answering calls: 17 K Key tone: 37 Auto talk: 17, 35 L LCD contrast: 36 B Backlit display: 15 Line mode: 37 Backlit handset keypad: 15... - Page 54 TG2421C_2424C(e).book Page 54 Wednesday, December 22, 2004 6:54 PM Index VM (Voice Mail): 31 Voice enhancer: 18, 35 Voice Mail access number: 31 Volume control Handset receiver: 16 Handset speaker: 16 W Wall mounting Base unit: 42 Charger unit: 44 Warranty: 52...
- Page 55 TG2421C_2424C(e).book Page 55 Wednesday, December 22, 2004 6:54 PM...
- Page 56 TG2421C_2424C(e).book Page 56 Wednesday, December 22, 2004 6:54 PM Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © 2004 Panasonic Communications Co., Ltd. All Rights Reserved. PQQX14665ZA Printed in U.S.A. DA1204SH0...