Panasonic KX-TG2421AL Operating Instructions Manual

2.4 ghz digital cordless phone
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TG2421AL_2422AL(e).book Page 1 Tuesday, March 15, 2005 6:29 PM
Model shown is KX-TG2421AL.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.

Operating Instructions

2.4 GHz Digital Cordless Phone
KX-TG2421AL
Model No.
2.4 GHz Digital Cordless Phone
with Dual Handsets
KX-TG2422AL
Model No.

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Summary of Contents for Panasonic KX-TG2421AL

  • Page 1: Operating Instructions

    TG2421AL_2422AL(e).book Page 1 Tuesday, March 15, 2005 6:29 PM Model shown is KX-TG2421AL. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use.
  • Page 2: Table Of Contents

    Handset locator ....27 For KX-TG2421AL users ..27 For KX-TG2422AL users ..27 Intercom (KX-TG2422AL only) .
  • Page 3 TG2421AL_2422AL(e).book Page 3 Tuesday, March 15, 2005 6:29 PM Making/answering calls, Intercom . . 42 Phonebook ....42 Caller ID ..... 43 Battery charge .
  • Page 4: Your Phone

    TG2421AL_2422AL(e).book Page 4 Tuesday, March 15, 2005 6:29 PM Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here.
  • Page 5: Accessory Information

    Accessory information Included accessories No. Accessory items AC adaptor Telephone line cord Telephone plug Battery Handset cover Belt clip Charger Additional/replacement accessories Accessory items Order number Rechargeable nickel metal HHR-P105 hydride (Ni-MH) battery Headset KX-TCA88AL Introduction Quantity KX-TG2421AL KX-TG2422AL –...
  • Page 6: Important Safety Instructions

    TG2421AL_2422AL(e).book Page 6 Tuesday, March 15, 2005 6:29 PM Introduction Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2.
  • Page 7 TG2421AL_2422AL(e).book Page 7 Tuesday, March 15, 2005 6:29 PM L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible.
  • Page 8: For Best Performance

    TG2421AL_2422AL(e).book Page 8 Tuesday, March 15, 2005 6:29 PM Introduction For best performance Base unit location/noise The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone.
  • Page 9: Preparation

    (AC 220–240 V, 50/60 Hz) AC adaptor Note: L Use only the included Panasonic AC adaptor PQLV19AL. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
  • Page 10: Battery Installation

    TG2421AL_2422AL(e).book Page 10 Tuesday, March 15, 2005 6:29 PM Preparation L The unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using a telephone double adaptor. L The unit is not designed to be used with rotary (pulse dialling) services.
  • Page 11: Battery Charge

    TG2421AL_2422AL(e).book Page 11 Tuesday, March 15, 2005 6:29 PM Battery charge Place the handset on the base unit or charger for 6 hours before initial use. L The unit will beep once, the CHARGE indicator will light, and “Charging” will be displayed.
  • Page 12: Battery Replacement

    TG2421AL_2422AL(e).book Page 12 Tuesday, March 15, 2005 6:29 PM Preparation Battery performance After your Panasonic battery is fully charged, you can expect approximately the following performance: Operation Operating time While in use Up to 5 hours (talking) While not in use...
  • Page 13: Controls And Display

    TG2421AL_2422AL(e).book Page 13 Tuesday, March 15, 2005 6:29 PM Preparation Controls and display Controls Base unit KX-TG2421AL KX-TG2422AL A Antenna B IN USE indicator C Charge contacts D CHARGE indicator E {HANDSET LOCATOR} F {HANDSET LOCATOR 1} G {HANDSET LOCATOR 2}...
  • Page 14 TG2421AL_2422AL(e).book Page 14 Tuesday, March 15, 2005 6:29 PM Preparation Handset KX-TG2421AL KX-TG2422AL A Speaker B Soft key C Headset jack D {C} (TALK) E Navigator key F {s} (SP-PHONE) G {PAUSE} {REDIAL} H Microphone I Charge contacts J Ringer indicator...
  • Page 15: Display

    TG2421AL_2422AL(e).book Page 15 Tuesday, March 15, 2005 6:29 PM Display Handset display items Displayed Meaning item Voice enhancer is on. Battery strength Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it. L The functions displayed will vary depending on how you are using the unit.
  • Page 16: Making/Answering Calls

    TG2421AL_2422AL(e).book Page 16 Tuesday, March 15, 2005 6:29 PM Making/Answering Calls Making calls Soft keys {OFF} Navigator key {MUTE} {CLEAR} {HOLD} {PAUSE} {REDIAL} Microphone Lift the handset and press {C}. L “Talk” will be displayed. Dial the phone number. When finished talking, press {OFF} or place the handset on the base unit or charger.
  • Page 17: Answering Calls

    TG2421AL_2422AL(e).book Page 17 Tuesday, March 15, 2005 6:29 PM To make a call using the redial list The last 5 phone numbers dialled are stored in the redial list. Press {REDIAL}. L The last number dialled will be displayed. Press {V} or {^} repeatedly to display the desired number.
  • Page 18: Useful Features During A Call

    Useful features during a call HOLD button This feature allows you to put an outside call on hold. KX-TG2421AL: Press {HOLD} during an outside call. L “Hold” will be displayed. L To return to the call, press {C} or {s}. KX-TG2422AL: Press {HOLD} during an outside call.
  • Page 19: Clarity Booster

    TG2421AL_2422AL(e).book Page 19 Tuesday, March 15, 2005 6:29 PM Clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary.
  • Page 20: Phonebook

    TG2421AL_2422AL(e).book Page 20 Tuesday, March 15, 2005 6:29 PM Phonebook Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook Press {Phonebook}.
  • Page 21: Calling Someone In The Phonebook

    TG2421AL_2422AL(e).book Page 21 Tuesday, March 15, 2005 6:29 PM To edit/correct a mistake Press {<} or {>} to move the cursor to the character or number you wish to erase, then press {CLEAR}. Enter the appropriate character or number. Note: L Press and hold {CLEAR} to erase all characters or numbers.
  • Page 22: Chain Dial Feature

    TG2421AL_2422AL(e).book Page 22 Tuesday, March 15, 2005 6:29 PM Phonebook Chain dial feature This feature allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card 1 Dial from the phonebook: 18000123456 (Calling card access number).
  • Page 23: Copying All Items

    TG2421AL_2422AL(e).book Page 23 Tuesday, March 15, 2005 6:29 PM Copying all items Press {MENU}. Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}. Scroll to “Copy all items” by pressing {V} or {^}, then press {>}. L When all items have been copied, “Complete”...
  • Page 24: Caller Id Service

    TG2421AL_2422AL(e).book Page 24 Tuesday, March 15, 2005 6:29 PM Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s phone number will be displayed.
  • Page 25: Caller List

    TG2421AL_2422AL(e).book Page 25 Tuesday, March 15, 2005 6:29 PM Caller list Caller information for the last 50 different callers will be logged in the caller list. You can use this list to return missed calls. L Caller information includes phone numbers, the date and time of calls, and the number of times the caller called.
  • Page 26: Editing A Caller's Phone Number Before Calling Back

    TG2421AL_2422AL(e).book Page 26 Tuesday, March 15, 2005 6:29 PM Caller ID Service Editing a caller’s phone number before calling back You can edit a phone number in the caller list. Press {V} or {^} to enter the caller list. Press {V} or {^} repeatedly to display the desired item.
  • Page 27: Intercom Features

    TG2421AL_2422AL(e).book Page 27 Tuesday, March 15, 2005 6:29 PM Handset locator You can locate a misplaced handset by paging it from the base unit. For KX-TG2421AL users Base unit: Press {HANDSET LOCATOR} to page the handset. L The IN USE indicator will flash rapidly.
  • Page 28: Transferring A Call

    TG2421AL_2422AL(e).book Page 28 Tuesday, March 15, 2005 6:29 PM Intercom Features Transferring a call (KX- TG2422AL only) Outside calls can be transferred from one handset to the other. During an outside call, press {INTERCOM}. L The call will be put on hold. To page the other handset, press {handset[1]} or {handset[2]}.
  • Page 29: Programmable Settings

    TG2421AL_2422AL(e).book Page 29 Tuesday, March 15, 2005 6:29 PM Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To programme, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed.
  • Page 30: Ringer Settings

    TG2421AL_2422AL(e).book Page 30 Tuesday, March 15, 2005 6:29 PM Programmable Settings Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is HIGH. Press {MENU}. Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}. Ringer setting Scroll to “Ringer volume”...
  • Page 31: Handset Interrupt Tone

    TG2421AL_2422AL(e).book Page 31 Tuesday, March 15, 2005 6:29 PM Handset interrupt tone (KX- TG2422AL only) This tone lets you know when you receive a call while you are on an intercom call (page 27). “2” (default): The tone will sound 2 times. “On”: The tone will sound for as long as the line rings.
  • Page 32: Display Options

    TG2421AL_2422AL(e).book Page 32 Tuesday, March 15, 2005 6:29 PM Programmable Settings Display options Handset LCD contrast You can adjust the handset display contrast. There are 6 levels. The default setting is level 3. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
  • Page 33: Storing Your Area Code

    TG2421AL_2422AL(e).book Page 33 Tuesday, March 15, 2005 6:29 PM Scroll to “Set tel line” by pressing {V} or {^}, then press {>}. Scroll to “Set line mode” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select the desired setting.
  • Page 34: Handset Key Tone

    L “Dial lock off” will be displayed. Press {OFF}. Note: L If you forget the password, consult your nearest Panasonic service centre. Handset key tone You can select whether or not key tones are heard when keys are pressed. Includes confirmation tones and error tones.
  • Page 35: Programming Via Direct Commands

    TG2421AL_2422AL(e).book Page 35 Tuesday, March 15, 2005 6:29 PM Programming via direct commands You can also programme most features using “direct commands”—special codes that take you directly to the feature you wish to programme and allow you to select the desired setting.
  • Page 36 TG2421AL_2422AL(e).book Page 36 Tuesday, March 15, 2005 6:29 PM Programmable Settings *1 KX-TG2422AL only Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}.
  • Page 37: Useful Information

    Useful Information Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for the compatible headset and ordering information. To connect an optional headset to the handset Headset jack...
  • Page 38: Wall Mounting

    TG2421AL_2422AL(e).book Page 38 Tuesday, March 15, 2005 6:29 PM Useful Information Wall mounting Base unit The base unit can be mounted on a wall. Connect the AC adaptor and the telephone line cord. Drive the screws (not included) into the wall using the wall mount template (see below). Connect the telephone line cord.
  • Page 39: Charger (Kx-Tg2422Al Only)

    TG2421AL_2422AL(e).book Page 39 Tuesday, March 15, 2005 6:29 PM Charger (KX-TG2422AL only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1).
  • Page 40: Error Messages

    TG2421AL_2422AL(e).book Page 40 Tuesday, March 15, 2005 6:29 PM Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Cause & solution L The called handset is in use. Busy L The handset you tried to copy phonebook items to is in use.
  • Page 41: Troubleshooting

    TG2421AL_2422AL(e).book Page 41 Tuesday, March 15, 2005 6:29 PM Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 11). L Clean the charge contacts and charge again (page 11).
  • Page 42: Making/Answering Calls, Intercom

    (page 37). headset. L If “SP-phone” is displayed on the handset, press {C} to switch to the headset. L Use only the Panasonic KX-TCA88AL headset. I cannot page the L The called handset is too far from the base unit. handset.
  • Page 43: Caller Id

    TG2421AL_2422AL(e).book Page 43 Tuesday, March 15, 2005 6:29 PM Problem Cause & solution While storing an item in L A call is being received. Answer the call and start again the phonebook, the from the beginning after hanging up. handset starts to ring. Copying stopped with an L The destination handset may have lost communication item displayed.
  • Page 44: Battery Charge

    TG2421AL_2422AL(e).book Page 44 Tuesday, March 15, 2005 6:29 PM Useful Information Battery charge Problem Cause & solution “Recharge battery” is L Fully charge the battery (page 11). displayed, 7 flashes or the handset beeps intermittently. “Charge for 6h” and L The battery has been discharged. Fully charge the 8 are displayed and battery (page 11).
  • Page 45: Instructions To Customer

    TG2421AL_2422AL(e).book Page 45 Tuesday, March 15, 2005 6:29 PM Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5).
  • Page 46 WARNING: This cordless telephone system does not incorporate provision for secrecy of conversations. Appropriately tuned radio equipment and other cordless telephone systems in close proximity may be used by a third party to monitor and possibly interrupt...
  • Page 47: Technical Information

    TG2421AL_2422AL(e).book Page 47 Tuesday, March 15, 2005 6:29 PM Technical information Base unit Operating environment: 5 °C – 40 °C Frequency: 2.4 GHz – 2.48 GHz Dimensions: Approx. height 125 mm x width 140 mm x depth 135 mm Mass (Weight): Approx.
  • Page 48: Index

    TG2421AL_2422AL(e).book Page 48 Tuesday, March 15, 2005 6:29 PM Index Index A Accessories: 5 Answering calls: 17 Area code: 33 Auto talk: 17, 31 B Backlit display: 15 Backlit handset keypad: 15 Base unit location: 8 Battery Charge: 11 Installation: 10 Performance: 12 Replacement: 12 Strength: 11...
  • Page 49 TG2421AL_2422AL(e).book Page 49 Tuesday, March 15, 2005 6:29 PM Index W Wall mounting Base unit: 38 Charger: 39...
  • Page 50 TG2421AL_2422AL(e).book Page 50 Tuesday, March 15, 2005 6:29 PM...
  • Page 51 TG2421AL_2422AL(e).book Page 51 Tuesday, March 15, 2005 6:29 PM...
  • Page 52 Customer Support Centre Tel. No.: 132600 or website www.panasonic.com.au Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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