Panasonic KX-TG2423BX Operating Instructions Manual
Panasonic KX-TG2423BX Operating Instructions Manual

Panasonic KX-TG2423BX Operating Instructions Manual

Digital cordless phone
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Model shown is KX-TG2423BX.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.

Operating Instructions

Digital Cordless Phone
KX-TG2423BX
Model No.
Digital Cordless Phone
with Dual Handsets
KX-TG2424BX
Model No.

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Summary of Contents for Panasonic KX-TG2423BX

  • Page 1: Operating Instructions

    Dual Handsets KX-TG2424BX Model No. Model shown is KX-TG2423BX. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use.
  • Page 2: Table Of Contents

    Battery charge ....11 For KX-TG2423BX users ..29 Battery replacement ....12 For KX-TG2424BX users .
  • Page 3 Table of Contents Charger (KX-TG2424BX only) ..42 Error messages ....43 Troubleshooting ....44 General use .
  • Page 4: Your Phone

    Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here.
  • Page 5: Accessory Information

    Introduction Accessory information Included accessories Quantity No. Accessory items KX-TG2423BX KX-TG2424BX AC adaptor Telephone line cord Battery Handset cover Belt clip Charger – Additional/replacement accessories Accessory items Order number Rechargeable nickel metal hydride (Ni-MH) battery HHR-P105 Headset KX-TCA89BX Battery back-up power supply...
  • Page 6: Important Safety Instructions

    Introduction Incorrect reassembly can cause Important safety electric shock when the unit is subsequently used. instructions 12. Unplug this unit from power outlets and refer servicing to an authorized service When using this unit, basic safety center when the following conditions precautions should always be followed to occur: reduce the risk of fire, electric shock, or...
  • Page 7 Introduction L Do not touch the plug with wet hands. the unit in health care facilities if any regulations posted in the area instruct L The AC adaptor is used as the main you not to do so. Hospitals or health care disconnect device.
  • Page 8: For Best Performance

    Introduction following places: Near obstacles such as For best performance hills, tunnels, undergrounds, near metal objects such as wire fences, etc. L Operating near 2.4 GHz electrical Base unit location/noise appliances may cause interference. The base unit and handset use radio Move away from the electrical waves to communicate with each other.
  • Page 9: Preparation

    Fasten the AC adaptor cord to prevent it from being disconnected. Note: L Use only the included Panasonic AC adaptor PQLV19BX. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
  • Page 10: Battery Installation

    T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. If you subscribe to a DSL service L Please attach a noise filter (contact your Close the handset cover.
  • Page 11: Battery Charge

    Preparation Battery strength Battery charge You can confirm the battery strength on the handset display. Place the handset on the base unit or charger for 6 hours before initial use. Battery icon Battery strength L The unit will beep once, the CHARGE Fully charged indicator will light, and “Charging”...
  • Page 12: Battery Replacement

    Preparation Battery performance Battery replacement After your Panasonic battery is fully charged, you can expect the following If battery performance diminishes, make performance: sure you have cleaned the charge Operation Operating time contacts and fully charged the battery. The battery needs to be replaced if any of the...
  • Page 13: Controls And Display

    Preparation Controls and display Controls Base unit KX-TG2423BX KX-TG2424BX A Antenna B IN USE indicator C Charge contacts D CHARGE indicator E {HANDSET LOCATOR} F {HANDSET LOCATOR 1} G {HANDSET LOCATOR 2}...
  • Page 14 A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to KX-TG2423BX KX-TG2424BX navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}. A Speaker...
  • Page 15: Display

    Preparation Display Handset display items Displayed Meaning item Voice enhancer is on. Battery strength Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it. L The functions displayed will vary depending on how you are using the unit.
  • Page 16: Setting The Date And Time

    Preparation Press {OFF}. Setting the date and time Note: L If you make a mistake when entering the Set the date and time so that the unit will date and time, press {<}, {>}, {V}, or display the date and time the calls were {^} to move the cursor, then make the received in the caller list (page 26).
  • Page 17: Making/Answering Calls

    Making/Answering Calls When finished talking, press {OFF} or Making calls place the handset on the base unit or charger. Note: L Talk alternately with the caller in a quiet room. L If the other party has difficulty hearing Soft keys you, press {V} to decrease the speaker volume.
  • Page 18: Answering Calls

    Making/Answering Calls To make a call using the redial list Answering calls The last 5 phone numbers dialed are stored in the redial list. When a call is being received, the ringer indicator flashes rapidly. Press {REDIAL}. L The last number dialed will be Lift the handset and press {C} or {s}.
  • Page 19: Useful Features During A Call

    {MUTE}, {C}, or {s}. This feature allows you to put an outside call on hold. Voice enhancer KX-TG2423BX: This feature clarifies the voice of the Press {HOLD} during an outside call. person you are talking to, reproducing a L “Hold” will be displayed.
  • Page 20: Clarity Booster

    Making/Answering Calls Clarity booster PAUSE button (for PBX/long distance service users) This feature can improve sound clarity when the handset is used in an area where A pause is sometimes required when there may be interference. During an making calls using a PBX or long distance outside call, this feature will be turned on service.
  • Page 21: For Call Waiting Service Users

    Making/Answering Calls For Call Waiting service users To use Call Waiting, you must subscribe to your telephone company’s Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone.
  • Page 22: Phonebook

    Phonebook Press {Save}. Using the phonebook L To add other items, repeat from step The handset phonebook allows you to Press {OFF}. make calls without having to dial manually. You can add 50 names and phone To store emergency numbers numbers to the handset phonebook and Emergency numbers are numbers stored search for phonebook entries by name.
  • Page 23: Calling Someone In The Phonebook

    Phonebook then press {CLEAR}. Enter the Press {V} repeatedly to display the appropriate character or number. desired item. L To exit the phonebook, press {OFF}. Note: L To dial the displayed number, press L Press and hold {CLEAR} to erase all {C} or {s}.
  • Page 24: Chain Dial Feature

    Phonebook Chain dial feature Copying phonebook This feature allows you to dial phone items (KX-TG2424BX numbers from the phonebook while you are on a call. only) Example: Using a long distance calling card You can copy one or all of the phonebook 1 Dial from the phonebook: items of one handset to the phonebook of 8000123456 (Calling card access...
  • Page 25: Copying All Items

    Phonebook Copying all items Press {MENU}. Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}. Scroll to “Copy all items” by pressing {V} or {^}, then press {>}. L When all items have been copied, “Complete” will be displayed. L The destination handset display will show “Phonebook Receiving”, then “Phonebook Received”.
  • Page 26: Caller Id Service

    Caller ID Service Using Caller ID service Caller list This unit is Caller ID compatible. To use Caller information for the last 50 different Caller ID features, you must subscribe to callers will be logged in the caller list. You your telephone company’s Caller ID can use this list to return missed calls.
  • Page 27: Editing A Caller's Phone Number Before Calling Back

    Caller ID Service name and phone number are displayed Editing a caller’s phone number alternately. before calling back Example: JACK SMITH You can edit a phone number in the caller 3:10P 29JUN. list. Press {V} or {^} to enter the caller list. 5553334444 3:10P 29JUN.
  • Page 28: Erasing Caller Information

    Caller ID Service L To continue storing other items, repeat from step 2. Press {OFF}. Note: L If the caller information does not include a phone number, you cannot store it in the phonebook. Erasing caller information Erasing a selected item Press {V} or {^} to enter the caller list.
  • Page 29: Intercom Features

    You can locate a misplaced handset by paging it from the base unit. Intercom calls can be made between 2 handsets. For KX-TG2423BX users Note: Base unit: L If you have difficulty hearing the other Press {HANDSET LOCATOR} to page party while using the speaker, decrease the handset.
  • Page 30: Transferring A Call (Kx-Tg2424Bx Only)

    Intercom Features Transferring a call (KX- Conference calls (KX- TG2424BX only) TG2424BX only) Outside calls can be transferred from one A conference call allows 2 handsets to handset to the other. speak together with an outside party. During an outside call, press During an outside call, press {INTERCOM}.
  • Page 31: Programmable Settings

    Programmable Settings Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed.
  • Page 32: Ringer Settings

    Programmable Settings Handset ringer tone Ringer settings You can change the ringer tone heard when an outside call is received. There are Handset ringer volume 3 tones and 4 melodies. The default setting is “Tone 1”. 4 levels (high/medium/low/off) are available.
  • Page 33: Handset Interrupt Tone (Kx-Tg2424Bx Only)

    Programmable Settings Handset interrupt tone (KX- Call options TG2424BX only) This tone lets you know when you receive Auto talk a call while you are on an intercom call When this feature is turned on, you can (page 29). answer a call by lifting the handset off the “2”...
  • Page 34: Display Options

    Programmable Settings Display options Telephone settings Handset LCD contrast Dialing mode You can adjust the handset display If you cannot make calls, change this contrast. There are 6 levels. The default setting depending on your telephone line setting is level 3. service.
  • Page 35: Line Mode

    Programmable Settings Note: Other options L If the unit is connected via a PBX, certain PBX functions (call transferring, etc.) may not work correctly. Consult your Dial lock PBX supplier for the correct setting. This feature prohibits making outside calls. The default setting is OFF.
  • Page 36: Handset Key Tone

    Scroll to “Initial setting” by Note: pressing {V} or {^}, then press {>}. L If you forget the password, consult your nearest Panasonic service center. Scroll to “Registration” by pressing {V} or {^}, then press {>}. Handset key tone KX-TG2423BX base unit:...
  • Page 37: Time Adjustment (Caller Id Subscribers Only)

    Programmable Settings Time adjustment (Caller ID subscribers only) If the Caller ID time and date display service is available in your area, Caller ID will automatically adjust the unit’s date and time setting each time a call is received. To turn this feature on, select “Caller ID[auto]”...
  • Page 38: Programming Via Direct Commands

    Programmable Settings Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages.
  • Page 39 Programmable Settings Feature Feature code Setting code Page Handset registration Go to step 4 on page 36. page 36 {0} {0} Copy phonebook Go to step 4 on page 24. page 24 {#} {1} (1 item) Copy phonebook – page 25 {#} {2} (all items) *1 KX-TG2424BX only...
  • Page 40: Useful Information

    Connecting an optional headset to the pocket using the included belt clip. handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for the To attach the belt clip compatible headset and ordering information. To connect an optional headset to the...
  • Page 41: Wall Mounting

    Useful Information Wall mounting Base unit The base unit can be mounted on a wall. Connect the AC adaptor and the telephone line cord. Fasten the AC adaptor cord. Hooks To power outlet Drive the screws (not included) into the wall using the wall mount template (see below). Connect the telephone line cord.
  • Page 42: Charger (Kx-Tg2424Bx Only)

    Useful Information Charger (KX-TG2424BX only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1). Slide it down (2) and to the right (3) until it is secure. 25.4 mm Screws To power...
  • Page 43: Error Messages

    Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Cause & solution L The called handset is in use. Busy L The handset you tried to copy phonebook items to is in use.
  • Page 44: Troubleshooting

    Useful Information Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 11). L Clean the charge contacts and charge again (page 11). L Unplug the base unit’s AC adaptor to reset the unit.
  • Page 45: Making/Answering Calls, Intercom

    Useful Information Making/answering calls, Intercom Problem Cause & solution Static is heard, sound L Move the handset and the base unit away from other cuts in and out. electrical appliances. Interference from other L Move closer to the base unit. electrical units.
  • Page 46: Caller Id

    Useful Information Problem Cause & solution Copying stopped with an L The destination handset may have lost communication item displayed. with the base unit, or the destination handset user may have pressed {C} or {s}. The displayed phonebook item was not copied to the handset.
  • Page 47: Battery Charge

    Useful Information Battery charge Problem Cause & solution “Recharge battery” is L Fully charge the battery (page 11). displayed, 7 flashes or the handset beeps intermittently. “Charge for 6h” and L The battery has been discharged. Fully charge the 8 are displayed and battery (page 11).
  • Page 48: Technical Information

    Useful Information Charger (KX-TG2424BX only) Technical information Operating environment: 5 °C – 40 °C Base unit Dimensions: Operating environment: Approx. height 65 mm x width 85 mm x 5 °C – 40 °C depth 95 mm Frequency: Mass (Weight): 2.4 GHz – 2.48 GHz Approx.
  • Page 49: Index

    Index Installation Index AC adaptor: 9 Base unit: 9 Charger: 9 A Accessories: 5 Telephone line cord: 9 Answering calls: 18 Intercom: 29 Auto talk: 18, 33 Interrupt tone: 33 B Backlit display: 15 K Key tone: 36 Backlit handset keypad: 15 Base unit location: 8 L LCD contrast: 34 Battery...
  • Page 50 Index Troubleshooting Battery charge: 47 Caller ID: 46 General use: 44 Making/answering calls, Intercom: Phonebook: 45 Power failure: 47 Programmable settings: 44 V VE (voice enhancer): 19 Voice enhancer: 19, 33 Volume control Handset receiver: 17 Handset speaker: 17 W Wall mounting Base unit: 41 Charger: 42...
  • Page 51 Notes...
  • Page 52 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2005 Panasonic Communications Co., Ltd. All Rights Reserved.

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