Nortel 1230 Function Manual page 4

To forward calls and cancel call forwarding
You can forward calls from your Nortel 1230 Handset to another phone. Note: By default calls can only be
forwarded to an internal (4 digit) number and not a home number or mobile phone. If you need to forward
calls to an external number please contact the IT Help Desk (see below) to enable this facility.
1) Press the 'Fwd' soft key
2) Enter the number that you want to forward calls to
3) Press the 'Fwd' soft key again.
4) The '> Fwd' soft key now has a chevron in front of it indicating that calls are being forwarded:
5) To cancel call forwarding, press the 'Fwd' soft key again and the chevron will disappear.
To send incoming calls straight to VoiceMail
You can use the same procedure as above to forward your calls direct to VoiceMail if you are busy.
1) Press the 'Fwd' soft key
2) Enter 3111 on the keypad
3) Press the 'Fwd' key again
Known Issues
There are currently some known issues with the Nortel IP Phone 1230:
Following any loss of power to the phone (ie a powercut in a building), you need to log in on the
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telephone again. In some instances phones show a 'DHCP error' message. In this event the phone
needs to be unplugged from the network and plugged back in again. The phone will take a couple of
minutes to re-boot following which you should then be able to log in again.
The message waiting light does not light up. This is because we have configured our phone system to
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send all users an email message when they have a voicemail. If you do not get an email when you
receive a voicemail, please contact the IT Help Desk (details below)
Further Resources
There is a quick reference card (2 pages) and a full user guide (166 pages) available at the following link:
www.exeter.ac.uk/its/telecoms/nortel.shtml
For more information
Please contact the IT Help Desk:
IT Help Desk – 24/7 help & support
Phone: (01392) 263934
Email: helpdesk@exeter.ac.uk
Web: www.exeter.ac.uk/its/helpdesk
(display should say "Fwd" not "Trans")