Problems Transferring Pictures - Kodak EasyShare printer dock User Manual

Troubleshooting

Problems transferring pictures

If...
Nothing happens
when you try to
transfer pictures to
the computer
36
Try one or more of the following
NOTE: You cannot use the Transfer button to transfer pictures from a
PictBridge device.
■
Press the Transfer button,
■
Check the power and USB connections from the printer dock
to computer (page
■
If you are trying to transfer pictures from a docked camera,
make sure to disconnect the optional USB card reader first
(page 22).
■
Camera is not properly seated on connector. Reseat the
camera on the printer dock
■
If you are trying to transfer pictures from a Kodak 8-in-1 card
reader (page 23), check the USB connections between the
printer dock and the card reader.
NOTE: Other Kodak USB card readers may work with the printer dock,
however card readers made by manufacturers other than Kodak
are not supported.
■
Close unnecessary software applications, and minimize
remaining application windows. Follow any messages on the
screen that may have been hidden by other windows.
■
Disconnect then reconnect the USB cable from the printer
dock to the computer
■
Make sure Kodak EasyShare software is installed
Install if necessary. If you choose Custom installation, make
sure to install the printer dock driver.
■
Uninstall, then reinstall Kodak EasyShare software
■
Make sure your computer meets the minimum system
requirements (page
, on the printer dock.
21).
(page 10).
(page 21).
18). Upgrade your system if necessary.
www.kodak.com/go/support
(page 18).
(page 18).