Troubleshooting; Printing Problems - Kodak EasyShare printer dock User Manual

7

Troubleshooting

When you have questions about your printer dock, start here. Additional
technical information is available in the ReadMe file located on the Kodak
EasyShare software CD. For updates to Troubleshooting information, visit
www.kodak.com/go/printerdock.

Printing problems

If...
Paper does not
feed
(Paper light may
glow steady
amber)
Multiple sheets of
paper are pulled
through printer
30
Try the following
IMPORTANT: Use only Kodak color cartridge & paper kits
with your printer dock. Do not use inkjet
paper.
■
The paper tray may be empty. Load paper
press .
■
Check the paper:
1
Remove the paper tray
2
Check the paper supply: make sure paper is not damaged
in any way, or removable tabs have not been detached.
Replace with new paper if necessary.
3
"Fan" the paper to keep the sheets from sticking
together.
4
Reload the paper tray using no more than 25 sheets.
5
Re-install the paper tray, then press
printing.
■
Clean the feed roller
1
Remove the paper tray
2
Remove the paper supply from the paper tray. "Fan" the
paper to keep the sheets from sticking together.
3
Reload the paper tray using no more than 25 sheets.
4
Re-install the paper tray.
(page 7).
(page 28).
(page 7).
www.kodak.com/go/support
(page 6), then
to resume