Kodak EasyShare printer dock User Manual page 40

Troubleshooting
If...
Nothing happens
when you try to
print (from docked
camera)
Nothing happens
when you try to
print (from Kodak
8-in-1 card reader)
Nothing happens
when you try to
print (from
PictBridge device)
Nothing happens
when you try to
print (from
computer)
34
Try the following
■
Camera may not be properly seated on connector. Reseat the
camera on the printer dock
■
Re-establish the connection: remove, then reseat the camera
on the printer dock.
■
Make sure there is at least one picture in the camera's
internal memory or camera card.
NOTE: Other Kodak USB card readers may work with the printer dock,
however card readers made by manufacturers other than Kodak
are not supported.
■
Check the USB connections from the Kodak 8-in-1 card
reader to the printer dock
■
Re-establish the connection: disconnect, then reconnect the
USB cable from the card reader to the printer dock.
■
Make sure a camera card is inserted and that there is at least
one picture on the camera card.
■
Check the USB connections from the PictBridge device to the
printer dock (page
■
Re-establish the connection: disconnect, then reconnect the
USB cable from the PictBridge device to the printer dock.
■
Make sure there is at least one picture in the PictBridge
device's internal memory or memory card.
■
Check the USB connections from the printer dock to the
computer (page
■
Close all open software applications. Disconnect then
reconnect the USB cable from the printer dock to the
computer (page
■
Make sure Kodak EasyShare software is installed
you chose Custom installation, make sure the printer dock
driver is installed.
■
Make sure your computer meets the minimum system
requirements (page
■
Uninstall, then reinstall Kodak EasyShare software
■
Access the printer menu for your system. Remove check
marks next to Pause Printing and Offline, if checked.
(page 10).
(page 15).
15).
21).
21).
18). Upgrade your system if necessary.
www.kodak.com/go/support
(page 18). If
(page 18).