Troubleshooting; Types Of Trouble And Their Solutions - Sony Handycam CCD-TRV107 Service Manual

CCD-TRV107/TRV108/TRV308/TRV408/TRV608
Changing the menu settings
Icon/item Mode
WORLD TIME ——
BEEP z MELODY
NORMAL
OFF
COMMANDER* z ON
OFF
DISPLAY z LCD
V-OUT/LCD
REC LAMP z ON
OFF
In more than 5 minutes after removing the power source
The "COMMANDER"* item is returned to the default setting.
The other menu items are held in memory even when the battery is removed.
Recording a close-up picture
When REC LAMP is set to ON, the red recording lamp on the front of the camcorder
may reflect on the subject if it is close. In this case, we recommend you set REC LAMP
to OFF.
* CCD-TRV107/TRV408 only
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Types of trouble and their solutions

Symptom
An unknown picture is displayed on
the screen.
The picture is recorded in incorrect or
unnatural colors.
The picture appears too bright, and
the subject does not appear on the
screen.
A horizontal black band appears
when shooting a TV screen or
computer screen.*
* CCD-TRV308/TRV408/TRV608 only
In the playback mode
Symptom
The tape does not move when a
video control button is pressed.
The playback button does not work.
The playback picture is not clear or
does not appear.
No sound or only a low sound is
heard when playing back a tape.
In the recording and playback modes
Symptom
The power does not turn on.
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Meaning
To set the clock to the local time.
Turn the SEL/PUSH EXEC dial to set the time
difference. The clock changes by the time
difference you set here. If you set the time
difference to 0, the clock returns to the
originally set time.
To output the melody when you start/stop
recording or when an unusual condition occurs
on your camcorder
To output the beep instead of the melody
To cancel the melody and beep sound
To activate the Remote Commander supplied
with your camcorder
To deactivate the Remote Commander to avoid
unintentional operations caused by other
VCR's remote controls.
To show the display on the LCD screen and in
the viewfinder
To show the display on the TV screen, LCD
screen, and in the viewfinder
To light up the recording lamp at the front of
your camcorder when recording
To turn the recording lamp off so that the
subject is not aware of the recording
Cause and/or Corrective Actions
• If 10 minutes elapse after you set the POWER switch to
CAMERA or DEMO MODE is set to ON in the menu
settings without a cassette inserted, your camcorder
automatically starts the demonstration.
c Insert a cassette and the demonstration stops.
You can also cancel DEMO MODE. (p. 71)
• NIGHTSHOT is set to ON.
c Set it to OFF. (p. 26)
• NIGHTSHOT is set to ON in a bright place.
c Set it to OFF or use the NightShot function in a dark
place. (p. 26)
• The backlight function is working.
c Cancel it. (p. 25)
• Set STEADYSHOT to OFF in the menu setting. (P. 68)
Cause and/or Corrective Actions
• The POWER switch is set to CAMERA or OFF (CHG).
c Set it to PLAYER. (p. 29)
• The tape has run out.
c Rewind the tape. (p. 29)
• The television's video channel is not adjusted correctly.
c Adjust it. (p. 32)
• EDIT is set to ON in the menu settings.
c Set it to OFF. (p. 69)
• The video head may be dirty.
c Clean the heads using the Sony V8-25CLD cleaning
cassette (optional). (p. 85)
• The volume is turned to minimum.
c Open the LCD panel and press VOLUME +. (p. 29)
Cause and/or Corrective Actions
• The battery pack is not installed, or is dead or nearly dead.
c Install a charged battery pack. (p. 11, 12)
• The AC power adaptor is not connected to a wall outlet.
c Connect the AC power adaptor to a wall outlet. (p. 15)
— Troubleshooting —
Types of trouble and their solutions
If you run into any problem using your camcorder, use the following table to
POWER
troubleshoot the problem. If the problem persists, disconnect the power source and
switch
contact your Sony dealer or local authorized Sony service facility. If "C:ss:ss"
CAMERA
appears on the screen, the self-diagnosis display function has worked. See page 77.
In the recording mode
PLAYER
Symptom
CAMERA
START/STOP does not operate.
PLAYER
CAMERA
The power goes off.
PLAYER
CAMERA
CAMERA
The image on the viewfinder screen
is not clear.
The SteadyShot function does not
work.*
The autofocusing function does not
work.
The x indicator flashes in the
viewfinder.
The picture does not appear in the
viewfinder.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
A vertical band appears when you
shoot a very bright subject.
Types of trouble and their solutions
Symptom
The end search function does not
work.
The battery pack discharges quickly.
The remaining battery time indicator
does not indicate the correct time.
The power goes off although the
remaining battery time indicator
indicates that the battery pack has
enough power to operate.
The cassette cannot be removed from
the holder.
The % and Z indicators flash and no
functions except for cassette ejection
work.
The remaining tape indicator is not
displayed.
Others
Symptom
Easy Dubbing does not function.
1-18
Cause and/or Corrective Actions
• The POWER switch is set to OFF (CHG) or PLAYER.
c Set it to CAMERA. (p. 19)
• The tape has run out.
c Rewind the tape or insert a new one. (p. 18, 29)
• The write-protect tab is set to expose the red mark.
c Use a new tape or slide the tab. (p. 18)
• The tape is stuck to the drum (moisture condensation).
c Remove the cassette and leave your camcorder for at
least 1 hour to acclimate. (p. 84)
• While being operated in CAMERA mode, your camcorder
has been in the standby mode for more than 5 minutes.
c Set the POWER switch to OFF (CHG) and then to
CAMERA again. (p. 19)
• The battery pack is dead or nearly dead.
c Install a fully charged battery pack. (p. 11, 12)
• The viewfinder lens is not adjusted.
c Adjust the viewfinder lens. (p. 23)
• STEADYSHOT is set to OFF in the menu settings.
c Set it to ON. (p. 68)
• The wide mode is set to 16:9FULL.
c Set it to OFF. (p. 68)
• The setting is the manual focus mode.
c Press FOCUS to return to the autofocus mode. (p. 41)
• Shooting conditions are not suitable for autofocus.
c Adjust to focus manually. (p. 41)
• The video heads may be dirty.
c Clean the heads using the Sony V8-25CLD cleaning
cassette (optional). (p. 85)
• The LCD panel is open.
c Close the LCD panel. (p. 20)
• The contrast between the subject and background is too
high. This is not a malfunction.
• This is not a malfunction.
(continued on the following page)
Cause and/or Corrective Actions
• The tape was ejected after recording.
• You have not recorded on the cassette yet.
• The operating temperature is too low.
• The battery pack is not fully charged.
c Charge the battery pack fully again. (p. 11, 12)
• The battery pack is completely dead, and cannot be
recharged.
c Replace with a new battery pack. (p. 11)
• You have used the battery pack in an extremely hot or
cold environment for a long time.
• The battery pack is completely dead, and cannot be
recharged.
c Replace with a new battery pack. (p. 11)
• The battery pack is not fully charged.
• A deviation has occured in the remaining battery time.
c Charge the battery pack fully again. (p. 11, 12)
• A deviation has occured in the remaining battery time.
c Charge the battery pack fully again so that the
indication on the battery remaining indicator is correct.
(p. 11, 12)
• The power source is disconnected.
c Connect it firmly. (p. 11, 15)
• The battery pack is dead.
c Use a charged battery pack. (p. 11, 12)
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at
least 1 hour to acclimate. (p. 84)
• The q REMAIN is set to AUTO in the menu settings.
c Set it to ON to always display the remaining tape
indicator. (p. 70)
Cause and/or Corrective Actions
• Your VCR and/or video camera recorder is not set
correctly.
c Make sure the input selector of the VCR is set to LINE.
Also, make sure the power switch of the video camera is
set to VTR/VCR. (p. 51)
• The IR SETUP code or PAUSE MODE is not set correctly.
c Select the correct IR SETUP code and PAUSE MODE,
according to your VCR. Then confirm VCR operation
with the IR TEST function. (p. 52 to 55)
(continued on the following page)
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