Ford FIESTA Owner's Manual page 277

Issue
AppLink Mobile An AppLink capable
Applications: phone is not connected
When I select to SYNC.
"Find New
Apps," SYNC
does not find
any applica-
tions.
My phone is AppLink-enabled apps
connected, but are not installed and
I still cannot find running on your mobile
any apps. device.
My phone is Sometime apps do not
connected, my properly close and re-
app(s) are open their connection to
running, but I SYNC, over ignition
still cannot find cycles, for example.
any apps.
Fiesta (CCN) Vehicles Built From: 12-01-2015 Vehicles Built Up To: 14-10-2015, CG3582en enGBR, Edition date: 12/2014, First Printing
SYNC
AppLink issues
Possible cause(s) Possible solution(s)
Ensure you have a compatible smartphone;
an Android with OS 2.3 or higher or an
iPhone 3GS or newer with iOS 5.0 or higher.
Additionally, ensure your phone is paired
and connected to SYNC in order to find
AppLink-capable apps on your device.
iPhone users must also connect to SYNC's
USB port with an Apple USB cable.
Ensure you have downloaded and installed
the latest version of the app from your
phone's app store. Ensure the app is running
on your phone. Some apps require you to
register or login on the app on the phone
before using them with AppLink. Also, some
may have a "Ford SYNC" setting, so check
the app's settings menu on the phone.
Closing and restarting apps may help SYNC
find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an "Exit' or 'Quit' option, select
that then restart the app. If the app does
not have that option, you can also manually
"Force Close" the app by going to the
phone's settings menu, selecting 'Apps.'
then finding the particular app and
choosing 'Force stop.' Don't forget to restart
the app afterwards, then select "Find New
Apps" on SYNC.
On an iPhone with iOS7+, to force close an
app, double tab the home button then
swipe up on the app to close it. Tab the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC's Mobile
App's Menu.
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