Ford FIESTA Owner's Manual page 271

Issue
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone.
This is a cell phone limita-
tion.
Issue
I am having
trouble Possible device malfunc-
connecting my tion.
device.
Fiesta (CCN) Vehicles Built From: 12-01-2015 Vehicles Built Up To: 14-10-2015, CG3582en enGBR, Edition date: 12/2014, First Printing
SYNC
Cell phone issues
Possible cause
USB and media issues
Possible cause
269
Possible solution
Your iPhone is now set up to forward
incoming text messages to SYNC.
Repeat these steps for every other Sync
vehicle you are connected to.
Your iPhone will only forward incoming text
messages to SYNC if it is unlocked.
Replying to text messages using SYNC is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
Access the text messaging menu of SYNC
to see if your cell phone supports the
feature. Press the PHONE button and then
scroll and select the option for text
messaging, then press OK.
Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
Possible solution
Try switching off the device, resetting it or
removing the battery, then trying again.
Make sure you are using the manufacturer's
cable.
Make sure correctly insert the USB cable to
the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.