Solving Hard Drive Problems - HP xw4550 Service And Technical Reference Manual

Table 5-4 Diskette problems (continued)
Problem
Cannot format diskette.
A problem has occurred with a disk
transaction.
Diskette drive cannot read
a diskette.
"Invalid system disk" message is
displayed.
Cannot Boot to Diskette.

Solving hard drive problems

Table 5-5 Hard drive problems
Problem
Hard drive error occurs.
Disk transaction problem.
Drive not found (identified).
ENWW
Cause
Invalid media reported.
The directory structure is bad,
or there is a problem with a file.
Diskette is not formatted.
You are using the wrong
diskette type for the drive type.
You are reading the wrong
drive.
Diskette is damaged.
A diskette that does not contain
the system files needed to start
the workstation has been
inserted in the drive.
Diskette error has occurred.
Diskette is not bootable.
Diskette boot has been
disabled in Computer Setup.
Removable media boot has
been disabled in Computer
Setup.
Diskette MBR validation is
enabled.
Cause
Hard disk has bad sectors or
has failed.
The directory structure is bad,
or there is a problem with a file.
Loose cable.
Solution
When formatting a disk in MS-DOS, you might need to
specify diskette capacity. For example, to format a 1.44-
MB diskette, enter the following command at the MS-
DOS prompt:
FORMAT A: /F:1440
In Windows Vista or XP, right-click Start, click Explore,
and select a drive. Select File>Properties>Tools. Under
Error-checking, click Check Now.
Format the diskette.
Verify the type of drive that you are using and use the
correct diskette type.
Verify the drive letter in the path statement.
Replace the diskette with a new one.
When drive activity stops, remove the diskette and press
the Spacebar. The workstation should start up.
Restart the workstation by pressing the power button.
Replace with a bootable diskette.
Run the Computer Setup (F10) Utility and enable diskette
boot in Storage>Boot Order.
Run the Computer Setup (F10) Utility and enable
Removable Media Boot in Storage>Storage Options.
Run the Computer Setup (F10) Utility and disable
Diskette MBR Validation in Storage>Storage Options.
Solution
Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Or, run DPS Self-test if the drive is detected by the BIOS.
Right-click Start, click Explore, and select a drive.
Select File>Properties>Tools. Under Error-checking,
click Check Now.
Verify cable connections.
Customer self help 107