2.1.2
Service call
Error code
Classification
C01
Drive system
related service call
C21
Scanning system
related service call
C26
C41
Fuser unit related
service call
C43
C44
C45
C55
Optional communi-
cation related ser-
vice call
C97
Process related
service call
CA1
Laser optical unit
related service call
CA2
F14
Other service call
e-STUDIO163/203 ERROR CODE AND SELF-DIAGNOSTIC MODE
Contents
Main motor abnormality: The main motor is not rotating
normally.
CIS unit initialization error
Peak detection error: Lighting of the exposure lamp
(white reference) is not detected when power is turned
ON.
Thermistor or heater abnormality at power-ON: Abnor-
mality of service call the thermistor is detected when
power is turned ON or the temperature of the fuser roller
does not rise in a specified period of time after power is
turned ON.
Thermistor abnormality during warming up or in ready
status after abnormality judgment
Heater abnormality after abnormality judgment: The tem-
perature of the fuser roller has exceeded the range of
control (in this case, the main switch turns OFF automati-
cally) or does not even reach the range.
Thermistor abnormality during printing: Abnormality of the
thermistor is detected during printing.
ADF I/F error: Communication error has occurred
between the ADF and the scanner
High-voltage transformer abnormality: Leakage of the
main charger is detected.
Polygonal motor abnormality: The polygonal motor is not
rotating normally.
H-Sync detection error: H-Sync detection PC board can-
not detect laser beams.
Invalid backup counter: The value of the total counter is
inconsistent with that of the backup counter.
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06/04
Troubleshooting
P. 5-13
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P. 5-14
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P. 5-16
P. 5-16
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P. 5-18
P. 5-17
P. 5-17
P. 5-18
December 2005 © TOSHIBA TEC