Dell Dimension E520 Reviewer's Manual page 21

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Dell Dimension E520
ORDER SUPPORT
Web: www.dellcustomersupport.com
Live Chat: For immediate assistance with order questions, chat with Dell Customer Care
reps at www.dellcustomersupport.com
E-mail: At www.dellcustomercare.com/email, customers can send E-mail questions to Dell
Customer Care 24 hours a day and will receive automated responses immediately or rep
responses within 6 hours.
Phone: 1-800-624-9897; 1-877-DELL-TTY (hearing impaired)
Product Warranty Support:
Web: For quick access to many helpful tips and access to Dell's extensive Knowledge
Base, go to www.support.dell.com.
Live Chat is becoming a preferred method of support for many computer users and is a
quick way to get most technical issues resolved. To chat with a Dell technician go to
www.support.dell.com/chat.
E-mail: At www.support.dell.com/email, customers can send E-mail questions to Dell
technicians 24 hours a day and will receive automated responses immediately or rep
responses within 6 hours.
Phone: 1-800-624-9896; 1-800-247-9362 for 24x7 automated support; 1-877-DELL-TTY
(hearing impaired)
What customers need to have on hand before contacting Dell:
The Service Tag Number or Express Service Code (7 digits or 8 to 16 digits
respectively), helps identify a customer's unique Dell product and can be found on the
chassis of a desktop or underside of a notebook.
Dell's Return Policy: If you cancel your purchase for any reason within 21 days, we'll
refund your purchase price minus shipping and handling and applicable restocking
charges. You are responsible for the cost of shipping your system back to us.
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* See important information on Page 25.
Dell Confidential