Other Faults And Problems - Gigaset SX682 WiMAX User Manual

Troubleshooting
Can the configu-
ration program
be accessed?
No
Check the connection to your Gigaset SX682 WiMAX;
see page 58.
Is there a con-
nection?
No
The TCP/IP network is incorrectly configured on the PC; see document "Configuring the local area
network" on product CD.

Other faults and problems

You are using a firewall on the PC that prevents access to the Gigaset SX682
WiMAX
Test this, if necessary, by briefly switching off the firewall. If access is possible, configure
the firewall. For details, refer to the user guide for your firewall.
You have forgotten the system password
If you have assigned your own system password or changed and forgotten it, you need
to return your Gigaset SX682 WiMAX to the factory settings; see Chapter "Returning the
Gigaset SX682 WiMAX to factory settings" on page 20.
The Online LED is lit up permanently in red and the possibility of the device
overheating can be excluded
The Gigaset SX682 WiMAX may be faulty. Restart the Gigaset SX682 WiMAX; see
"Rebooting the Gigaset SX682 WiMAX" on page 20. If the Online LED remains red after
the device has been restarted and does not go off, please contact your provider/service
technician.
56
Yes
Look for a suitable place to set up your Gigaset SX682
WiMAX; see page 14.
Register your Gigaset SX682 WiMAX with the help of the
Basic Setup Wizard; see page 27.
Yes The Web browser (Internet Explorer, Mozilla Firefox) is incor-
rectly configured; see page 59.