99Y Errors; Base Printer Symptoms - Lexmark MS312 Service Manual

99y errors

99y error messages
Error code Description
990.xx An equipment check condition has occurred in the
specified device, but the device is unable to identify the
exact component failure—device can be:
• Engine, Duplex, Tray x, Env Feeder
•
Output Bin x (Note: Used for single bin devices)
•
Bins x to y (Note: Used for multiple bin devices)
Call the next level of support.
991.xx The specified device has detected an equipment check
in its controller board—device can be:
•
Engine, Duplex, Tray x, Env Feeder
•
Output Bin x (Note: Used for single bin devices)
•
Bins x to y (Note: Used for multiple bin devices)
Call the next level of support.

Base printer symptoms

Symptom
Buttons on the control panel failed to
respond
•
Fan does not come on
•
Fan noisy
No display
Printer not communicating with host
Machine does not POR (no power)
Toner starvation and 31.4x error code is
displayed
Print job not printing on network
attached printer
Network attached printer offline
Action
Call the next level of support.
Action
Go to "Control panel button service check" on page
Go to "Cooling fan service check" on page
Go to "Control panel service check" on page
Go to "USB print service check" on page
Go to "Dead machine service check" on page
Go to "Toner starvation service check" on page
Go to "Network service check" on page
Go to "Network service check" on page
Diagnostic information
104
107.
105.
108.
109.
105.
108.
110.
110.
4514