Lexmark MS312 User Manual page 203

Troubleshooting
Action
Step 1
a
Print a font sample list to check if the fonts you are using are supported
by the printer.
1
From the printer control panel, navigate to:
> Reports >
2
Press the arrow buttons until PCL Fonts or PostScript
Fonts appears, and then press
b
Use a font that is supported by the printer or install the font that you
want to use. For more information, contact your system support
person.
c
Resend the print job.
Do prints still contain characters that have jagged or uneven edges?
Step 2
a
Use a font that is supported by the printer or install the font that you
want to use in your computer. For more information, contact your
system support person.
b
Resend the print job.
Do prints still contain characters that have jagged or uneven edges?
MS315 and MS415 print quality problem
Characters have jagged or uneven edges
Action
Step 1
a
Print a font sample list to check if the fonts you are using are supported
by the printer.
1
From the control panel, navigate to:
Menus > Reports > Print Fonts
2
Select PCL Fonts or PostScript Fonts.
b
Resend the print job.
Are you using fonts that are supported by the printer?
> Print Fonts >
.
Yes No
Go to step 2. The problem is solved.
Contact customer The problem is solved.
support.
Yes No
Go to step 2. Select a font that is
supported by the
printer.
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