Troubleshooting - Siemens Gigaset 3035 Operating Instructions Manual

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About your system

Troubleshooting

Symptom
The handset is off the
hook, but no dial tone
can be heard.
You cannot dial any
call numbers.
There are no incoming
calls.
The telephone does
not ring when a call co-
mes in.
The telephone always
dials the same
number.
Your call partner
cannot hear you.
The "Last charge"
setting cannot be acti-
vated.
There is no display.
The display does not
show any call costs.
You have no access
to the answering
machine.
124
Gigaset3035a A31008-G3035-B001-3-7619
Possible Cause
The handset connector
or telephone connec-
ting cable are not inser-
ted correctly.
The telephone is lok-
ked.
Telephone accounts
have been set up.
Call restriction is active.
The handset was not re-
placed properly.
Call forwarding is acti-
ve.
"Internal" access has
been set.
The ringer volume is set
to "0" .
Hot key selection is
active.
The microphone is swit-
ched to "mute" .
Telephone accounts
have been set up.
The power supply unit
is not connected
correctly.
Call costs display is not
active or the feature has
not been enabled by the
network provider.
Answering machine
lock is active.
Correction: 0
Solution
Check the connectors
(see page 14).
Check the status dis-
play, unlock phone if ne-
cessary (see page 83).
Enter the account PIN
(see page 60).
Deactivate
(see page 89).
Replace the handset.
Deactivate call forwar-
ding (see page 50).
Change access (see
page 96).
Adjust the ringer volu-
me (see page 72).
Deactivate hot key sel-
ection (see page 86).
Press the Mute key to
activate the micropho-
ne (see page 30).
Where applicable, deac-
tivate telephone ac-
counts.
Check the connector on
the base station tele-
phone and the socket.
Activate call costs dis-
play (see page 57).
Request the "Metering
pulse" service from
your network provider.
Enter the answering
machine PIN (see
page 115).