Customer Service - Planet VIP-156 User Manual

Voip analog telephone adapter
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or peripheral devices). Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the Following two conditions: (1)
This device may not cause harmful interference, and (2) this Device must accept any interference received,
including interference that may cause undesired operation.
R&TTE Compliance Statement
This equipment complies with all the requirements of DIRECTIVE 1999/5/EC OF THE EUROPEAN
PARLIAMENT AND THE COUNCIL OF 9 March 1999 on radio equipment and telecommunication terminal
Equipment and the mutual recognition of their conformity (R&TTE) The R&TTE Directive repeals and
replaces in the directive 98/13/EEC (Telecommunications Terminal Equipment and Satellite Earth Station
Equipment) As of April 8, 2000.
WEEE Caution
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of
WEEE as unsorted municipal waste and have to collect such WEEE separately.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it. However,
special attention must be paid to the dangers of electric shock and static electricity when working with
electrical equipment. All guidelines of this and of the computer manufacture must therefore be allowed at all
times to ensure the safe use of the equipment.

Customer Service

For information on customer service and support for the Gigabit SSL VPN Security Router, please refer to the
following Website URL:
http://www.planet.com.tw
Before contacting customer service, please take a moment to gather the following information:
VoIP Analog Telephone Adapter serial number and MAC address
Any error messages that displayed when the problem occurred
Any software running when the problem occurred
Steps you took to resolve the problem on your own
Revision
User's Manual for PLANET VoIP Analog Telephone Adapter
Model: ATA model
Rev: 1.1 (June, 2013)
SIP Analog Telephone Adapter
3

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