Troubleshooting; Operation - Wolf CONVECTION STEAM OVENS Use & Care Manual

TROUBLESHOOTING

Troubleshooting

OPERATION

Oven does not operate.
• Verify power is on.
• Verify electrical power to unit and home circuit breaker
is on.
Oven temperature issue.
• Contact Wolf customer care at 800-222-7820 for
recommendations.
Illumination is not working.
• The light bulb is defective, call Wolf factory certified
service.
Oven starts making noise during operation.
• The oven may emit switching and pumping sounds
during operation. Such sounds are normal.
Oven pans are difficult to remove.
• Some combinations of heat, moisture and food place-
ment may cause the oven pans to warp, but will return
to their original shape when cool.
'Do not remove water tank' appears on the display.
• Water in the boiler is not pumped off until the water
temperature drops below 80°C.
'Boiler scaled up, please descale!' appears on the display.
• Descale oven, refer to page 12.
'Appliance blocked, descaling necessary' appears on the
display.
• Descale oven, refer to page 12. If the message does not
disappear after descaling, contact Wolf factory certified
service.
Service
• Maintain the quality built into your product by contacting
Wolf factory certified service.
• When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 5 for rating
plate location.
• For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer. This
information should be recorded on page 2 of this guide.
Wolf Products Limited Warranty
INTERNATIONAL PRODUCTS
FOR RESIDENTIAL USE ONLY
FULL TWO YEAR WARRANTY
For two years from the date of original installation, your Wolf Appliance product warranty covers
all parts and labor to repair or replace, under normal residential use, any part of the product that
proves to be defective in materials or workmanship. All service provided by Wolf Appliance under
the above warranty must be performed by Wolf factory certified service, unless otherwise speci-
fied by Wolf Appliance, Inc. Service will be provided during normal business hours.
LIMITED THIRD THROUGH FIFTH YEAR WARRANTY
For five years from the date of original installation, Wolf Appliance will repair or replace the follow-
ing parts that prove to be defective in materials or workmanship: gas burners (excluding appear-
ance), electric heating elements, blower motors (ventilation hoods), electronic control boards,
magnetron tubes and induction generators. The part(s) will be repaired or replaced, free of charge,
with the owner paying for all other costs including labor. All service provided by Wolf Appliance
under the above warranty must be performed by Wolf factory certified service, unless otherwise
specified by Wolf Appliance, Inc. Service will be provided during normal business hours.
Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appliance, Inc. Sub-Zero, Sub-Zero &
Design, Dual Refrigeration, Constant Care, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, and Ingredients are registered trademarks and service marks
of Sub-Zero, Inc. (collectively, the "Company Marks.") All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
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